Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Nicole12 on 6/17/2019 at 9:49 PM. Helped by Danny.

Danny made the experience both fun and easy. Definitely highly recommended, workers were knowledgeable, experienced and friendly. Danny walked us through the whole process and even went out of his way to drive us to the bank.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm very happy

By Max_Bush on 6/14/2019 at 4:56 PM. Helped by John.

Just purchased a used BMW with the help of one of their awesome salesmen named John. I admit, after reading the reviews about the place on Yelp prior to coming in I was definitely hesitant about beginning my car shopping at this dealership. I am very glad that I made the decision to go here because John did everything in his power to make sure that I was happy and satisfied with my experience. I traded in my previous car and they made sure they gave me a fair price for the trade. Overall, I'm very happy with my experience at this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

21st Century Auto Group

By John Smidt on 6/12/2019 at 1:51 PM. Helped by Oscar.

This was my 1st time buying a car on my own. I worked with Oscar and had the easiest time with everything. He knew my price points and did everything he could to help me get to where I was most comfortable. Oscar is extremely well versed and explained every feature the fiat has to me. He was kind and patient with all my questions. He is an all around down to earth, polite, and knowledgeable salesperson. I would absolutely send anyone his way that was looking into a 21st century. So great to work with! Thanks Oscra!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service in spanish!

By Carlos ogando on 6/8/2019 at 11:30 PM. Helped by Danny.

Danny gave us great service in spanish! Made my famiky feel very cofortable with our decition thank you so much i will recomend to friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying my first car

By Vanderhoofa1 on 5/30/2019 at 5:56 PM. Helped by Tim, Angelina.

I came in and Tim helped me choose a great car a black 2018 Toyota Corolla. The prices were right and I drove it home an hour later! Thank you 21st Century Auto Group!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gorgeous 2017 BMW 430

By Chen Clemmer on 6/7/2019 at 2:41 PM. Helped by Tim.

Tim a great salesman. Got me approved by their bank, I was very happy about it. Tail light went out and mechanic fixed it for me with no charge, I recommend anybody to 21 century auto group!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would recommend him to anyone

By nicpoperech on 6/5/2019 at 6:17 AM. Helped by Lawrence.

I had a really pleasant buying experience here the salesman was Lawrence. He was extremely pleasant and calm, I felt respected and understood. I was able to take my time deciding and was not pushed to make a decision. I would recommend him to anyone.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Totally bought reviews

By Uysalserkan on 6/4/2019 at 1:29 AM. Helped by They said, he dont work anymore :).

Don't even work with them, they will do anything to steal your money in 2017 I went there to buy 2016 X5 very fairly priced, they told me they have it on the phone and when I went to see it, they told me X5 has a recent* transmission problem and I won't be out until next week but we have more selections... then I started to check selections and I can see (you feel this way later) cars in nice conditions have spaced fairly so you can get in and out easily with somehow high prices but cars have a problem or not in condition even some of them not even washed inside-out parked so close to each other so you can't even open the door but those cars have fair prices or lower than market (probably hiding condition) and I went to a car with fair mileage (41520), low price looks good outside with low light, had crack on headlamp (they said OK no problem), can't see inside well. and I asked for it because it was a fully loaded car. I went to one of the salespeople he looked like new guy, helped me and treat me well and another guy jumped in front of him (I guess he don't work there anymore as owner just told me today 06/03/2019) and "Let's do this, I will make it fast for you, I will make this car for you, Just answer these small questions for additional discounts", same discount questions they ask you at every dealer, Military, Disability and blah blah... of course no discount, and he kept saying this is your final price and there is no discount, he was talking fast, you can't keep up with him. he is like talking xxxx but you don't understand. He talked about 10 minutes to sell me to car told me it is best, I will give you a one-month store warranty. If it makes a problem for you bring it back with no question. and Finally, I said yes, and he got my information for finance went to finance dept. and told me we are working on it but you have another car in your finance and we cannot give it to you, but we are gonna help you: now we will show your car as a trade in and they will be able to give it to you. They did not show the money-check I gave them, they wrote my car as a trade in with the value of money-check... and WORST PART they sold me a warranty for $4000. they told me* (OF COURSE I did not read 5 others pages with small text, stupid me) that you have a warranty 50K Factory Warranty and you will have +75K after your factory warranty expires. Okay, I bought it because it was a perfect deal for me. LIE 1: First I asked for my spare KEY, He said it is in the safe box I will send it to you in a week when our boss comes LIE 2: I was waiting for DETAIL* for 4 hours because the car was so dirty outside, did not even see inside yet. AND end of 4 hours they only did exterior wash with a garden hose behind of their store LIE 3: They told me I had a small scratch on the headlight and Next day rained out with full of water inside of my headlight. Of course, they changed because it was just a 4th day of purchase... LIE 4: Car was in good condition as they said but the car had a hit from the front end that is why headlight was cracked, the hood was repaired VERY POORLY and painted very amateur, even you can feel when you touch which I realize so much later :(, LIE or MY BAD 5: There was a liquid in the back of my seat, DOG PEE, COFFEE, BROWN WINE, don't know what is that ultra disgusting, and they told me it can be cleaned easily, I tried to clean ONE BIG DAY with heavy carpet cleaner but it did not work. I give it to detail they could not clean and they are thinking about dog pee... LIE 6: They TOLD ME while selling, but YOU GUYS SHOULD READ I have a warranty until 125K but totally LIE. They just stole my $4K, left my car without coverage, made me do a diagnostic at the dealer for $1K at the mileage of 110K. 3 Days ago I called the front desk and she put me to hold and hung up on my face after 20min* of waiting. and I called her again asked about my problem and she said someone will call me. I said Saturday, Sunday is holiday it is okay for no one to call me. Character limit :( (end of the story my warranty is expired at 75K which they lied to me and I just lost $5K today!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By tata13 on 5/28/2019 at 3:39 PM. Helped by Karina.

My experience at 21st century auto group was fantastic!  My salesman, John was extremely helpful in guiding me through my options and finance manager Karina helped to seamlessly put it all together. I am happy to be part of the 21st century auto group community and I know that if I ever need anything, I have a great dealership behind me. 21st century auto group gets my highest rating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

21st century auto group is an excellent place to buy a car.

By AlexeySh1983 on 5/28/2019 at 9:33 AM. Helped by Diego.

21st century auto group is an excellent place to buy a car. They work with you to get you what you need and they aren't high pressure. Diego is who I dealt with and he was extremely helpful from the beginning of the process all the way through the the end. Definitley would recommend Diego and this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks a lot for service. Thank you Diego!!!

By VasPetrov on 5/16/2019 at 9:54 AM. Helped by Diego.

Everything was good. Ended up buying the car I specifically went there to look at. Paid cash out the door. Was out the door in 3 hours. Was a easy purchase. Very friendly good service all the way around. Diego is the man to see to get a deal made that same day. Go to Diego he is the man

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

thankkk youuuu Dannyyyy

By kchito9 on 5/12/2019 at 12:47 AM. Helped by danny, oscar justice vaddy.

the service was excellent, danny was very helpful, i’m very happy with the deal i got, i will definitely recommend this place. best mother’s day gift ever. thank you 21 century auto group and Danny for making a dream come true.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

highly recommend to anyone

By MaxEitan on 5/11/2019 at 11:25 AM. Helped by Diego.

Awesome experience at this dealership. Diego took the time to show me what I wanted to see, and some cars I hadn't even considered after he listened to what I was looking for. Really worked with me on getting out of my old car and into my one! Would highly recommend them to anyone in the area shopping for an luxury car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courtious and professional

By Vgadiare on 5/7/2019 at 9:01 PM. Helped by Danny. And Diego.

Very good experience I got the car I wanted my sales person Danny was very professional and courtious I will recomend to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny is good

By Weiying on 5/7/2019 at 1:19 AM. Helped by Danny.

He helped me get a very good price for a 1 year car! I think this dealer is vert trustable. But the time the process the documentation is too long

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Danny was great

By 908 on 5/3/2019 at 11:40 PM. Helped by Danny.

Danny was very courteous and professional and our buying experience was very pleasant, no pressure and we like that he spoke multiple languages! Thank you Danny

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent shop

By larryy on 4/28/2019 at 9:48 AM. Helped by Gary.

Excellent shop! I am very glad that I decided to buy my car here. Helped me with choosing a car. Remarkable prices, a huge selection and very competent managers who can help with the selection.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Bmwx5m on 4/27/2019 at 12:51 PM. Helped by Tim.

Bought my car from Tim, great salesman, would buy again. He went back and forth to manager to meet my price and in the end all was well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So confortable

By Katyfierro on 4/27/2019 at 6:41 AM. Helped by Danny.

I was just looking and my salesman danny made me feel so confortable that i ended up taking my dream car home in less than two hours! Very happy!! Thank you so much danny

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and friendly

By Alonsopicado on 4/27/2019 at 6:27 AM. Helped by Dani.

I was happy to buy my car at this dealer, no pressure!! Danny my salesman was helpful and very friendly! I will deff recommend to all my friends

I would recommend this dealer.