Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4  
Price
4.4  
Quality of Work
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Client

By theCherrys on 5/17/2018 at 3:59 AM. Helped by Perry, Tim Cottle.

Perry and Tim were AWESOME! Excellent customer service/experience! Made appointment, test drove vehicle, made a decision and the staff made the deal happen! EXCELLENT!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall great sale, very pleased.

By Colin Miles on 3/13/2018 at 12:05 AM. Helped by Charles.

I bought a Honda Civic SI Coupe from them and I have had no problems with the car. The sale was overall great and I had no problems with the salespeople and working with them to get a good deal. Overall I am extremely happy with my choice of both dealer and car. I would recommend this dealership to anyone who is interested in buying a nice car for a great price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I GOT A GREAT DEAL . I LOVE MY AUDI

By Johnathon Anderson on 3/12/2018 at 11:39 PM. Helped by CHARLES AND TIM.

Easy finance options, We got a better rate than state employees credit union. We bought our Audi and saved almost $3,000 compared to a larger store in Raleigh. The sales process was easy and the staff is knowledgeable and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great diesel truck just what i was looking for

By dually diesel dallas on 1/26/2018 at 12:14 AM. Helped by perry,salesman payton finance.

Found4042 motors in garner after researching used car lots for weeks on the web called about a truck they had and went up about 2 hours from home meet with Perry one of the salesman great guy facilitated the deal to my liking and got great financing terms left there very happy got my first dually truck awesome truck i would recommend these guys i will shop with them again James b.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Donald on 10/7/2017 at 1:28 AM. Helped by Todd.

Got a great JEEP at a great price. Todd was very helpful. JEEP had a good history report and was very clean. The store was nice and the staff was friendly and helpful. You

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Buyer Beware!!

By Trish on 7/17/2017 at 8:46 PM. Helped by Burroughs, Charles.

Bought a 2012 truck and within first week, it had to be towed once and in the shop again at a cost of $1600. Week two, had to be towed again and cost $375. Some of the repairs were things they said had already been done like fuel filters replace. Did not receive answers from text until I asked for copies of all the paperwork for an attorney to review. Still not resolved. Had a friend whose daughter also bought a car from there I have since found out that also had to have repairs done for over $800 in the first month. I realize it was bought" as is "but they blatantly lied about what had been done to the vehicle. I would definitely take the vehicle someplace and have it checked out by a real mechanic!

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold us car with t-top not latched, top broke, won't help

By Angryvette on 5/19/2017 at 7:21 PM. Helped by Charles, Todd, Ken, Peyton,.

We purchased two vehicles from 4042 Motors on April 22, 2017. One we took home the same day, the second, a 1981 Corvette, we left to have their mechanic look at the air conditioning. We returned on April 29 to pick it up, and it suddenly had starting issues and kept turning off. Additionally when we got onto Hwy 42 and hit the speed limit after about 10 minutes, the passenger side t-top flew off and into the front of a Mack truck in the next lane, then going under the truck and getting run over. I immediately called 4042 who said someone would call me on Monday, and of course heard nothing. We filed a claim with our insurance company but they suspected it was a fraudulent claim because it was so soon after purchasing the vehicle. 4042 has done nothing to help. Regardless of the number of times we call, the person we need is unavailable. The owner is never there. A manager is never there. A set of t-tops runs about $1700 shipped, and you can't buy just one. This is a huge expense and something that we should not be responsible for. 4042 was completely negligent in not making sure that the top latched safely before selling the car. We never touched it. In fact, the day we picked it up, I asked one of the guys how it worked and he came over and fiddled with it, and said, "there's a latch you pull under here and it releases it, and you just take it off." I don't know if he left it loose, or couldn't get it off, but he was the last to touch it. The brakes are soft and squeaking on the car as well and are going to have to be looked at, another example of something that they probably put a bandaid on long enough to sell it. The other vehicle we purchased possibly needs a new transmission. We've already had to get an alignment on it and it needs new rear tires because there's a worn spot on one of them. These were not things that were disclosed to us or things we could readily tell from a five minute test drive. I don't recommend going to this place for anything. They should be ashamed of themselves. They certainly don't care about their customers.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saved thousands below big dealers

By Richard Green on 8/25/2016 at 1:55 AM. Helped by Charles.

Shopped around for 3-4 weeks and found the beat deal at 4042 Motors. Bought a 2015 CHEVY CAMARO WITH 19,000 miles and saved $2700 compared to a larger dealer in Raleigh. It was worth the drive and they got me a 3.79% finance rate. Beat my credit unions rates. HIGHLY RECOMMEND !!

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
5   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

4042 Motors sells unsafe vehicles

By crwusn on 10/26/2014 at 2:23 AM. Helped by Todd.

Be very careful when buying a vehicle from 4042 Motors. They recently sold me a used truck that had severe brake problems. Their mechanic attempted to hide it by putting on new brake pads on severely worn and damaged rear rotors. After driving it off the lot the rear rotors overheated nearly causing a fire because the rotors were warped and the calipers froze up. All attempts to get this dealer to do the right thing and either repair it or repay the costs to replace the rotors, pads and calipers failed as they hid behind NC laws instead of standing by their products. Stick to the bigger car dealers and avoid the smaller dealers like 4042 Motors.

I would not recommend this dealer.