Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Killen is PHENOMENAL!!!

By CW on 7/19/2019 at 11:06 PM.

I purchased a vehicle from 518 over a month ago and came back to discuss some work I wanted to do on my vehicle. Anthony M. (my sales associate) suggested I speak to the service department to see what they could do for me. Jasen Killen immediately greeted me and listened to my request and budget. He ended up providing me the best rate I had received out of any of the three service centers I had visited. This was on a Thursday. Today, Friday, he made time to get my vehicle in late in the afternoon, once I completed work, and completed the work before closing time. He is the best mechanic in Chesapeake and I will drive the 30 minutes to 518 Service Center, bypassing many other mechanics, just because of the quality of service, professionalism of the staff, and great rates

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jfitts07 on 7/19/2019 at 7:47 PM.

Great experience at 518. They have a friendly staff. Wide selection of used vehicles for any budget. Up front about pricing and honest. Easy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By BG12 on 7/18/2019 at 11:27 PM.

Great service. Helped me find a great car even when the first one didn't work out. Great dealership with great sales associates. Would highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice and Easy

By Sailor101 on 7/18/2019 at 7:33 PM.

Anthony was very helpful and easy to talk to. He helps out it in any way possible. Very thankful to have gone here and got a great car out of it!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Friendly service

By Spawn521 on 7/18/2019 at 7:19 PM.

The people here help you find the car you want and make sure you love it before you buy it. Also have a nice selection of vehicles

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
3   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Large variety of cars

By Carguy on 7/18/2019 at 4:13 PM.

Large variety of cars, pretty good prices. Very helpful and informative employees, tried there best to find the car for me. Overall not a bad experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By Damian T on 7/18/2019 at 3:43 AM.

Went in to get a car for my sister and the process was so easy, no pressure, no hassle, very relaxed, friendly yet professional team. Rob sales rep, Jimmy Finance and Owner Mike are just really great people who just wants you to get the cat you want at the best possible price.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good and patient

By $Tanner1 on 7/18/2019 at 1:11 AM.

The dealerships works well with you and let you know about the details with the car. They make sure you get the car you deserve and are patient when it comes down to finding the right car. They are very nice and friendly people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process..

By T2U on 7/17/2019 at 9:52 PM.

Easy process...numerous of cars to choose from..Laid back environment..Get pre approve first by. Your bank .....Anthony is great....Have a good day...

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Awesome find! Very kind folks!

By Rambyrne on 7/13/2019 at 7:28 PM.

Great experience for an out of town purchase Brian Wagner was super and Mark the owner took special time with us as well. Thanks We will be back for our next vehicle as well

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience and fun to work with!

By obxrecre8n on 7/13/2019 at 8:59 PM. Helped by Dave.

Found a great deal on a car and Anything was great to work with. Came in several weeks ago and could not get deal done and remembered good personality and after going to 15 other dealers, came back and got the deal done.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great service

By Annette on 7/13/2019 at 5:26 PM.

They worked fast and efficiently to get what I needed.They don't waste any time and work to meet your best interests. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service

By Mqile on 7/12/2019 at 6:04 PM.

Manny is a great cars sale man. negotiating and paid attention to our needs . Experience was great overall would definitely recommend to anyone looking for a car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Good service

By Absyygail on 7/12/2019 at 6:03 PM.

Salesman was helpful and respectful. Paid attention to our needs. Experience was great overall . Would absolutely recommend to anyone looking to buy a used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Diligent, Simple, Keen, and cooperative

By Barend P Van Dyk on 7/12/2019 at 3:57 PM.

Had a great experience buying my first SUV. Someone refered me to Anthony Mortillaro. My wife and I had a car in mind to check out but wasnt a comfortable pick to buy for us personally. Anthony acted quickly and gave us another option and it was a great pick. We drove it, we loved it, and he really worked it out for us to be very affordable. We spent less than we had originally in mind and it is a really nice SUV. Anthony also had to take care of other customers here and there, but stayed with us to keep the buying process going. Did not feel neglegted or like I was waiting too long. Great overall service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By Pattersons21 on 7/11/2019 at 10:13 PM.

Bought a truck today in great condition. Would 10/10 come back to get a vehicle. Very friendly and welcoming environment. Large inventory of vehicles of any size

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth Car buying Experience

By CVandyk on 7/11/2019 at 9:22 PM.

I was referred to Anthony Mortillaro as well as Emanuel Morales. However, I ended up working with Anthony Mortillaro due to a conflict of schedule. My experience at 518 auto sales was a smooth process due to the low pressure friendly environment. Anthony found me a car within my budget without pressuring me to spend more money, or finance more money. I love the car I have now! At the risk of sounding corny I honestly feel like this is the car I was supposed to have. The reason being is I had been to about 4 other dealerships before 518 and things just didn't workout. Anyway, I hope this helps the next car buyer. Good luck out there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really clean

By Mike on 7/11/2019 at 9:14 PM.

These people are awesome they were very helpful and professional. I recommend this place to anybody looking. They can help you and get you were you need to be all you have to do is ask

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very eager to please

By Tiffyjones on 7/9/2019 at 6:38 PM.

Helpful from the minute we walked in the door. Got right down to business as we knew what we wanted to look at. We left with the vehicle we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly

By Bekka Jones on 7/9/2019 at 6:38 PM.

518 auto sales were very efficient while not being overly pushy. The salesmen were very friendly and I would definitely recommend this dealership to my friends.

I would recommend this dealer.