Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.5  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Awful.. worst car experience ever

By family guy on 8/30/2019 at 8:31 PM.

Be very careful. They sent me a letter declining to give me credit and then would not return my deposit when requested. I would definitely Shop elsewhere.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous Dealership

By gypsymeneses on 8/24/2019 at 4:57 PM.

Love this place! Bought two cars at an incredible price from Emmanuel! Always super friendly. Don't go anywhere else! Best place you buy a car from

I would recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

Stay away!

By btd on 8/21/2019 at 6:45 PM. Helped by Bri and Jeff.

My sales rep were Jeff and Bri. I wish I did not spend my money here. I went in on a Friday and knew exactly what car I wanted and how much I wanted to spend. However, Jeff told me that the car I wanted was a lemon and that I needed to choose a different SUV. This caused me to have to increase my budget. The 2nd car that I choose that was somewhat in my price range would not have been ready until Monday due to some mechanical issues that needed to be fixed. Jeff assured me that the vehicle would be ready by Monday. I informed Jeff that I would only put a down payment if the car was ready by Monday and he assured me that it will be. The car was not ready by Monday or TUESDAY. I then requested a refund of my deposit since the vehicle was not ready as promised by Monday and I was denied. Bri then promised that the vehicle would be ready by Wednesday morning and it still was not. I had to constantly call for updates. They will say anything to get you to put a deposit down. Stay away. You will regret it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a car

By Diana Taylor on 8/15/2019 at 6:13 PM. Helped by Scott in finance explained all the paperwork and answered all our questions. Also very friendly and professional..

My husband and I purchased a car from Miriam Rodriquez. We didn't know which larger vehicle we wanted so Miriam showed us smaller SUV's, large pick up trucks, and then a GMC yukon denali. She was very very patient with us. Walking back and forth to the lot where the cars were parked. We finally picked the Yukon Denali. I would recommend Miriam Rodriquez to all my family and friends, for her friendliness and for being so professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Longhis on 8/14/2019 at 10:19 PM.

Miriam was extremely helpful in getting us the car we wanted. She went above and beyond to communicate with us about what was happening. I would definitely recommend Miriam and A Better Way in Naugatuck!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My First Car!!!

By carbuyer123 on 8/13/2019 at 9:42 PM.

I been saving all summer and i was looking to finance a car and Mariam helped me and pointed a Honda CRV out and I automatically fell in love! Such a nice lady! Thank you Mariam!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Friendly Staff

By waterinhaler on 8/8/2019 at 1:39 PM. Helped by James Palmer.

Staff was very friendly and helpful. I got the exact car I wanted. Process was a little slow, but it always is when buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beat Deal

By LeeMiller23 on 8/7/2019 at 12:20 AM. Helped by Lya hoyt.

Miriam and Lya are a great team together they help me find the vehicle that I love and were patient with me I will recommend everyone to buy a vehicle at a better way autos and Miriam and Lya also Scott in finance is pleasant to deal with and explain everything to me and my Dad. Thank so much for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service - Emmanuel Nanadoum & Trooper Hudson

By Rosalio - a very satisfied customer on 8/5/2019 at 6:06 PM. Helped by Trooper Hudson.

Emmanuel & Trooper were both amazing in helping me and my wife through the purchase of our car. They were both friendly and helpful. We were very happy and confident that we picked the right car with the right price! I would definitely recommend to my family and friends to go to this place when considering on buying their next car and look for these two amazing people if you need assistance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Roberto.mazioli on 7/26/2019 at 7:46 PM. Helped by Lya Hoyt.

Lya was very polite, patient she responded to our texts and calls quickly. Lya made us feel great about buying our car with her. We felt like we had known her a long time because of how friendly she was with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Emmanuel is the sales person ever!

By Liya on 7/25/2019 at 12:54 AM.

Emmanuel was amazing in helping me through the purchase of my car. He was great and helpful, friendly and I felt confident that I picked the right car in the right place. I thanked him for the help he gave me. I would definitely recommended him for my family and friends and for a people who wants to purchase a car. Just ask for him if u need best car!!!!! I had great experience!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience.

By Angiem1989 on 7/13/2019 at 1:30 PM.

Mariam was wonderful in helping me thru the purchase of my vehicle I would definitely recommend her to family and friends had a great experience

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Terrible customer service

By Honda2 on 7/10/2019 at 4:53 PM. Helped by Tomas tramazzo / TJ/ liz.

With in 1 week had to bring back engine noise still there 1 month 3 days still getting jerked around minus 10 🌟 would not buy there

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Oliviaaah on 7/8/2019 at 10:20 PM.

Miriam was fantastic. She was so helpful and I felt confident that I picked the right car. I appreciate all the help she gave me and recommend her for who ever wants to buy a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great prices great service

By Cutsinger8 on 7/6/2019 at 6:10 PM.

Mariam was so pleasant and helpful. She made our experience enjoyable. She explains everything very well and will answer any question you have. I would recommend anyone to come here and see Miriam

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great prices and great service

By Mikedamailman on 7/6/2019 at 6:08 PM.

Miriam was very helpful and polite. Even thought the vehicle we were originally trying to look at was gone. She helped us find something that worked great for our needs. Highly recommend coming in and seeing her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Job

By Babe on 7/6/2019 at 12:11 AM.

Emmaunel is a very nice person and knows what he is doing good. Thanks for your service. He is very persuasive and a well spoken person.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Destiny7 on 7/3/2019 at 1:17 PM.

I had a great experience. Miriam took her time helping me find the car that was right for me. She didn't push for me to get a car that I didn't like. She took the time to answer all questions and made sure I was comfortable with my selection. I highly recommend anyone to go to A better way wholesale autos and ask for Miriam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By Ali on 7/1/2019 at 7:51 PM.

Miriam is a great salesperson and my experience with the dealership was good the prices are affordable and reliable vehicles. I will recommend any one looking for a vehicle to see Miriam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first car

By Jason_He on 6/29/2019 at 4:43 PM.

The transaction was fast and painless with a large selection of cars to choose from. If you go there, I would reccomend Mariam. She was extremely helpful and very kind.

I would recommend this dealer.