Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Like It Used To Be

By casey2949 on 11/18/2014 at 1:06 AM. Helped by Peter.

Called in the AM on a busy day. Jeep Wrangler was fixed that afternoon!! These folks believe in customer service! What a rare and welcome experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I went in to ACI with the intention of buying an 08 civic...

By rmm221 on 1/31/2013 at 4:38 PM. Helped by Peter and Brian.

I went in to ACI with the intention of buying an 08 civic Si that is certified with low miles, test drove it; and Brian got me the price that i wanted it for. I had a great experience with this dealership and deffinetley recommend them to a friend. They have great cars for the price you want to pay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, especially for females looking for honest...

By coleman.kate on 7/24/2012 at 2:56 PM. Helped by Brian Fuss.

Great service, especially for females looking for honest car care! From management to the owner to the mechanics was the best reasonable, personable help I have received in a while. Thanks Guys! Kate

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peter and his team provide superior service, not only...

By Tomfarr on 5/31/2012 at 9:38 PM. Helped by Peter Alberici / John Loos.

Peter and his team provide superior service, not only mechanical, but in the truest sense of caring for their customers needs. They provide a rare balance of automotive, and perhaps more importantly, human care, and I will surely return when my Volvo needs any type of work - I was in a tight space financially, and with my car needing very important brake line service, they fixed my car with the promise that I could pay when I had the money to do so - not only did they take my safety into consideration, but they were compassionate enough to extend me the latitude to pay when I could, in these tough economic times - For this I am grateful, and my experience reinforces the fact that there are still people in this world that will take care of their customers with an integrity that is sorely lacking these days - I highly recommend ACI for all your automotive needs, as they are fine folks there.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Went through two Volvo XC90's in three years from this...

By thegun on 5/18/2012 at 2:48 PM. Helped by Everyone.

Went through two Volvo XC90's in three years from this place. Blown trany in first one and blown motor in second one. Second Volvo they replaced the motor with a used motor to help save some money, but they couldn't even put it back together correctly. I left there and with in 50 miles the check engine light came on. I brought the car back to them and they said it was a valve and they wanted me to pay them more money to fix it. What a JOKE this place is. So I took it to an other dealer (Volvo Certified) to have it looked at and they told me things were hooked up wrong and that there is a vapor leak. Thanks ACI for really screwing me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I went to ACI to look at an 08 Infiniti G37. I took it...

By Jessica1612 on 3/27/2012 at 3:11 PM. Helped by Mike Deluca.

I went to ACI to look at an 08 Infiniti G37. I took it out for a test drive, and turned in a credit application to Mike Deluca. Upon leaving, I saw a 2007 G35 that caught my eye, and inquired about that car as well. Mike ran my credit app and found me a reasonable loan on the G35. He also offered a very fair price for my trade-in, which had considerable mileage. He kept in touch the entire time as far as how things were going at the bank and what needed to be done next. After some thought and insurance research, and after coming back to look at the G35 and taking it for a spin, I decided that I wanted to pursue it. Once my loan was approved, Mike brought me in for paperwork and to answer any questions I had. I ran into the problem of misplacing my car's title but Mike was very understanding and took on the challenge of obtaining my title directly from the DMV in order to save time and stress on both sides. So far I love my new car, and I had a great experience working with Mike and ACI. I would absolutely recommend the dealership and Mike to someone looking for a car, especially an Infiniti. He made everything so easy and painless, and never made me feel pressured like other dealerships had. Great place, I'm glad I came across them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best experience ive ever had car shopping. I talked to...

By MattP988 on 3/5/2012 at 1:38 PM. Helped by Mike.

Best experience ive ever had car shopping. I talked to mike on a monday about a G35, He kept in touch with the status of the car all through-out the week. I went on thursday to test drive the car. Fell in love with it, came back the following day and purchased it. I live over an hour away from the dealership but I would make the trip over and over again to purchase a new car from them. Mike was straight forward about everything and did not give me a run around whatsoever. The quality of the cars at ACI are great, I am so happy I did not go through with my purchase at a better way wholesale after waiting a month and a half to get a car I had purchased from them. I am confident the car I purchased from ACI is going to last me a long time. Great dealership, I have reccomended them to all my family and friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Recently bought an Infiniti G35 from Mike at ACI auto...

By JasonG35 on 6/8/2011 at 5:13 PM. Helped by Mike.

Recently bought an Infiniti G35 from Mike at ACI auto group! I couldnt be more pleased with my purchase I told Mike what I was looking for and the price range and he got me into my new car pretty much the same day! After giving me a break down of the paper work that needed to be signed off on and exactly what it was I was sitting in my new G35!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Live in NY - Long Island - Bought an SUV from ACI. Look...

By cbowen on 5/20/2011 at 3:02 PM. Helped by Mike Deluca.

Live in NY - Long Island - Bought an SUV from ACI. Look at pictures online and then drove up to check it out. No dissapointments! Test Drove and purchased thereafter. Mike was upfront with all my questions. Not like some other dealers I went to in NY with all these hidden fees and bull$#!T. Very Nice place and the cars there all look great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience in purchasing a Lexus Rx 350. Staff...

By sparekh on 5/17/2011 at 9:21 PM. Helped by Myles, Mike, Pete.

Excellent experience in purchasing a Lexus Rx 350. Staff was kind and very easy to work with. They are willing to work with the customer and go the extra mile to make sure the customer is satisfied. I got fair market value on my trade-in vehicle without any issues. I look forward to doing business with these guys in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a used Infiniti G35X from ACI Auto Group in...

By dj21l on 5/15/2011 at 4:20 PM. Helped by Mike DeLuca.

I purchased a used Infiniti G35X from ACI Auto Group in February 2010, working directly with Mike DeLuca. Mike could not have been more helpful and professional throughout the process - he's even been available and responsive to questions about my car well after the sale. I am completely satisfied with my experience with ACI, would recommend them to anyone looking for a great car and will use them again for my next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ACI Auto Group is the only way to go! In an industry...

By MJStone on 5/6/2011 at 12:10 AM. Helped by Mike Deluca.

ACI Auto Group is the only way to go! In an industry where trust is hard to find, these guys just plain "Get it!" When I went to see Mike for the first time I really wasn't sure what I wanted. I looked at three cars and Mike helped me make the decision that was right for me. There was never any pressure and no - "Let me introduce you to my Manager..." garbage. I received a great price for my 2007 Infiniti M35x and I love the car. I have to admit, the first few times I returned for maintenance I was a little skeptical. I was expecting the same old song and dance about, "You need this," and "you need that." It doesn't happen. Everyone there; from Service to Sales is friendly, polite, professional and honest. I will buy all my cars from Mike from now on. I would highly recommend ACI Auto Group to anyone looking for a great value in a used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am extremely happy with all the experiences I have had...

By rebwry on 4/21/2011 at 10:26 PM. Helped by Mike DeLuca.

I am extremely happy with all the experiences I have had with ACI during both the buying process, and with the service department. In the past I have bought cars at big dealers, such as Morande Mazda and Gengras. I felt in both experiences I was having issues with dishonest employees telling me I needed to purchase additional items for my car. When I first went to ACI, and met Mike DeLuca, I knew that my experience would be different. He took into account what I wanted to purchase, and found that vehicle for me (Infiniti G35X). He talked me through the warrantees etc., and was able to explain each part of the process so I could understand. Mike even stayed after closing to take care of an issue I had with the loan company my old car was through. I have never been so happy in a car before. I bring my car into ACI's service department for any type of work it may need (such as oil changes, tires, brakes etc.). I have found that Jon and his crew will discuss what needs to be done, and give accurate estimates for work. They are extremely fair and have better prices then the local businesses around where I live. As a teacher on a tight budget I feel that ACI gives my car the best treatment for a fair price. I would recommend Mike, Jon and the ACI staff to anyone. Their honesty, sense of humor, and efficiency, makes going to the car dealer enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would like to thank Michael Deluca of ACI Auto Group. I...

By rafferm on 4/21/2011 at 10:03 PM. Helped by Michael Deluca.

I would like to thank Michael Deluca of ACI Auto Group. I spent the better part of a week online looking at and pricing pickup trucks. My first stop was at ACI Auto group which turned out to be my only stop !! Michael Deluca I feel went the extra mile to make the best deal and get me financing. Michael Deluca was such a curtious polite professional. There was no stress to make the deal and that is what I admired most. On my arrival to pick up my vehicle i was greeted and looked at the truck. The truck was spotless as is was totally detailed. We took care of the paperwork in short order. Every detail was explained for my understanding. I drove away in my new/used 2009 Chevrolet Silverado. The truck is a dream. I told my son to give Michael Deluca a call as he is now looking for a pickup. I highly recommend ACI Auto Group to everyone. You won't be dissappointed, I wasn't. Thanks again Mike Mark Rafferty Oakdale,CT

I would recommend this dealer.