Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience!

By Charles on 7/22/2017 at 6:59 PM.

Customer Service is first rate. There was no high pressure sales applied when I began to look for my car. During every step of the process I was treated with respect and every question I had was answered, I highly recommend A & T Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spent most of a day with me

By GMG on 7/16/2017 at 2:49 AM.

I went shopping for a new car...looking at a lot of different makes. I didn't get any help from any of them in the area on the day I was out. I stopped at A&T at the end of my day, and Chris came out right away to answer questions. He even gave me information on other vehicle makes that I had in mind! He followed up to see if I had any more questions, but was never aggressive with me. I felt very comfortable asking my questions. In the end, I went back, drove a few of their cars and decided on the Forester. He made the whole process much easier. I would go back to him for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thorough, courteous, no pressure

By kbcForester on 7/10/2017 at 11:06 PM.

I had already decided which vehicle and trim package I wanted before going in to see the salesman, Chris Kiser. As return customer, Chris understood what I wanted and that if the price was right I was ready to buy. He worked with and Frank Bernhard to make the deal happen. There was never any pressure to make a decision. Chris wanted me (us) to be happy with our decision. Having Loyda Rosario to go over all of the how-to's on the cars operation at the time of delivery is an amazing plus. It was a pleasure doing business with you once again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thorough and Courteous

By cjterrier on 7/8/2017 at 11:18 PM.

Car shopping is generally something that I dread. My experience at A&T was a pleasant departure from the smoke and mirrors that one usually encounters at car dealerships. Our sales agent, Chris Kiser, was very prepared when we arrived to begin looking at the various SUV models. We were able to very quickly eliminate those models not fitting our requirements and find the perfect model. We were never pressured during the buying process. The dealership provides a delivery specialist to go over all the electronics which can be quite complex. A 2-week follow up appointment with our specialist, Loyda Rosario, helped to clear up any questions we had about the operations of the vehicle. Everyone at this dealership is courteous and very thorough in assuring that our questions are answered. They actually cared that we were happy with our purchase!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

courtious and informative

By wayoutback on 7/8/2017 at 10:30 PM.

Subaru has become our families choice of vehicle and this dealership has come through for us and all of our needs. They were a pleasure to deal with and I would recommend them to anyone purchasing a car! The dealership has also been renovated and is very nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best price/service/good faith negotiating process

By searcher on 7/7/2017 at 9:28 PM.

A&T offered the best deal on a new Forester over several other dealerships (started with on-line search) . In particular, Vince worked diligently in good faith to find the best new car for me. I recommend A&T and Vince without reservation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Price and Service

By onlineshopper on 7/5/2017 at 8:31 PM. Helped by Sheila Springer and Loyda Rosario.

We were searching on line for a Subaru Outback and A&T Subaru had the best deal and never wavered from their original offer. We previously bought an Outback 5 years ago and were very happy with the service and sales at that time. We would definitely buy future vehicles there also. Our sales associate was great as where all other employees that we met and\or dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

test drove a 2017 forrester at a&t

By forrester on 7/4/2017 at 2:18 PM.

test drove a 2017 forest at a&t Subaru - loved the car. went on line to get best price from multiple dealership - a&t was 2,000 less than the lowest quote received. Staff pleasant, friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and informative

By snareshot on 7/1/2017 at 12:47 PM.

This was a great place to buy my first Subaru. the sales team is very friendly, and professional. They knew exactly how to handle my specific situation and got me the service and coverage I needed. I can't imagine a better place to buy a Subaru.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent sales staff and customer service team

By Bill n Sondra on 6/28/2017 at 1:37 AM.

We have dealt with the folks at A&T Subaru as a family on numerous occasions and impressed every time. Would highly recommend them for any car purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Class act!

By Sandy and Richard on 6/21/2017 at 7:43 PM.

Curtious, friendly, knowledgeable, detail oriented. (We knew what to expect from prior Subaru purchase.) Loved coming back to review all the features. That was extremely helpful for two retired people trying to keep up with all the technology!!

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Great service by professional and pleasant people.

By newbluecar on 6/20/2017 at 2:24 PM.

The staff was very pleasant, accommodating and knowledgeable. They were also very patient and willing to follow through with all questions and requests. They made this process, which I find hard work, as enjoyable and painless as possible for me. Thanks, folks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A successful, stressless, 3-month search

By happybuyer123 on 6/17/2017 at 2:46 PM.

Really appreciated the level of service provided here and the pressure-free salesmanship experience. Tom Merritt, the sales associate, understood my needs and my buying time frame, after 3 visits over a three month period, test driving 6 cars, I finally found the car I wanted. And the highly competitive rate financing through them sealed the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service and Courteous

By menik62t on 6/11/2017 at 4:09 PM.

Employees were friendly, listened to my concerns, helped me find a car that worked for my needs and were especially knowledgeable. Stephen Thuel was amazing and would gladly buy from him again. Thanks for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Juliana814 on 6/10/2017 at 1:21 PM.

Chris Keiser was amazing to work with. I felt like he truly cared about what I wanted in a new car. Loyda was fantastic to work with as well as she took almost an hour with me explaining all the buttons in my new car! Overall, I would recommend A&T Subaru to anyone looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer

By Dennis L Detwiler on 6/8/2017 at 1:34 PM.

We ourchased our 7th Subaru in May 2017 and all from A&T. We have always had an exceptional experience with the staff. Tom worked to locate the vehicle we wanted and worked through the negotiation process to an agreed ending. Loyda was very helpful in showing us how to operate the new features we were unfamiliar with the 2017 Forrester. She answered questions and was very thorough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Forester purchase

By retired2 on 6/6/2017 at 6:42 PM. Helped by Jeff Leven.

This is the 2nd Subaru I have purchased from A & T Subaru and both experiences were pleasant. Jeff Leven took me on test drives of many models before I settled on the Forester. Both Jeff and a service technician answered my questions and asked me questions to help me pick the right car for me. Loyda was very knowledgeable in the inner workings of the car and showed me how all the new technology worked. If not for the professional and knowledgeable people at the dealership, I would have been overwhelmed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Oldguy on 6/5/2017 at 7:43 PM.

Over the years, I have purchased 20 new vehicles. Working with AT Subaru is the most rewarding, pleasant experience. Everyone that touched the sales process was not only knowledgeable, they were direct while responding to my needs. No games were played which enabled the sales process to be completed expeditiously. I was comfortable enough with Tom Merritt that I did not visit any other dealerships. On delivery, the car was expertly detailed and very well presented. Every operating feature was well explained. Today I had my 2 week review with Loyda Rosario. This youn lady was very well prepared and was able to quickly every clarification I needed to better understand all the options.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

New car purchase

By RVHD on 5/31/2017 at 1:00 PM.

Kevin worked with us for over a month and was very patient with us on what we wanted to buy. Never was there any pressure to buy. Frank was awesome and very knowledgeable about the product and helped us in many ways to purchase and protect the vehicle to our needs. He went way beyond to help us complete the sale even after the sale. Loyda was very well trained on the mechanics of the vehicle to explain the many features we did not know we had on the Touring model. Thank you to all of them. This was the first time buying from the dealership and we already felt like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 STi purchase

By Jdo135 on 5/18/2017 at 1:22 AM.

I worked with Stephen Thuel and he was great. The sales department worked with me until I was happy with the deal I was getting.

I would recommend this dealer.