Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 STi purchase

By Jdo135 on 5/18/2017 at 1:22 AM.

I worked with Stephen Thuel and he was great. The sales department worked with me until I was happy with the deal I was getting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, efficient, and friendly

By kyle Reddish on 5/18/2017 at 11:45 PM. Helped by Mike Florian.

Bought my first car and the process was swift and easy. The staff were very willing to help me understand the car purchasing process that accompanied buying this vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Quality of Work

Satified Customer

By Subaruforlife13 on 5/8/2017 at 4:31 PM.

We came only to see what used Subaru model we wanted to look at to replace our current vehicle. We stumbled across the one we wanted with a price we could not pass up. Everyone was very helpful answering any questions we had and letting us test drive several models to make sure we were happy with our choice. We could have not had an easier experience. We would definitely come back in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and accommodating

By Perky on 5/3/2017 at 3:50 PM.

I have dealt with this dealership for many years and always find them willing to accommodate me in times of need. Service is exceptional. Recent family emergency required a transfer of one auto and the purchase of another Subaru. A&T handled necessary transactions smoothly and expeditiously..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I am a happy return customer!

By Tom J on 4/29/2017 at 2:42 PM.

The sales experience is very good and pleasant compared to the normal high pressure tactics I've experienced over the years. AT Subaru is handy to our home and works out very well for service. We dealt with Sheila Springer for the sales process with two Outbacks and she is very accommodating and always available to help. John Capko, the service manager goes out of his way to listen and help with the smallest issue. Our 2017 Outback Limited is an amazing car and I cant' say enough praises!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By kkalil on 4/25/2017 at 7:16 PM.

The staff at A&T Subaru were friendly and super helpful in the process of me buying my first Subaru! They were able to answer all of my questions and made me feel comfortable in the process. I drive about 300-400 miles a week or so for work and I must say that I am completely satisfied with my purchase I actually look forward to driving around most of the day! Thanks again!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome dealership

By RNJenn1992 on 4/19/2017 at 1:48 AM.

This was my first time buying a new car and I am very impressed. Staff was welcoming, friendly, and knowledgeable. They made my whole first time buying experience relaxing and not one time did I feel hassled or uncomfortable. I recommend A&T Subaru to anyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2017 WRX STI - Fantastic Experience

By Imac19 on 4/11/2017 at 6:17 PM.

Typically car sales is high pressure; however, Stephen created a comfortable, fun, and seamless experience. Stephen is a Subaru enthusiast, not just a car salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Glad we came here!

By Twostix on 4/5/2017 at 1:41 PM.

Great place to do business, everyone here is friendly and helpful. Recent setbacks had negatively affected our credit rating, but these folks went to bat for us and we are now enjoying a new Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible buying experience

By DANH on 3/28/2017 at 1:15 AM.

Never have I ever had a buying experience like I had at A&T Subaru, Many thanks to Steven Thuel for being friendly, knowledgeable and without a doubt one of the best sales staff i have ever encountered .My purchase of a 2016 crosstrek was as smooth as it gets. This was my first Subaru and I know it will not be the last.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By MAEH on 3/22/2017 at 2:39 PM.

My husband and I just purchased a Subaru Outback through Sheila at A&T Subaru. She was amazing. I test drove a Legacy, a Forrester and the Outback before deciding on the Outback. Sheila was thoroughly knowledgable, patient, and answered all of our questions. There was never any pressure to purchase, as we dislike pushy salespeople. We will definitely recommend Sheila and A&T Subaru in the future (actually, I already have - to someone looking to purchase a Subaru).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy, everyone was very friendly and helpful!

By Mjs3169 on 3/18/2017 at 11:53 PM.

I went in to look at a forester and crosstrek. From the moment I walked in, I was greeted by many sales associates. The place was pretty busy. I was greeted by Phil who helped me out. He was able to let me test drive both models. He personally pulled them both up to the door and off we went. When I got back he worked up the pricing and found financing that made it affordable which made my decision easy. I decided on the forester and he then walked me over to Danielle. She did all the final paper work and went over everything. After that, Danielle walked me out and over to the service area. Then I was introduced to Loyda and Chris who went over everything in detail about the car. They showed me all the features and got my phone connected. The whole experience was unbelievable and I will be back. Because of the teamwork, I was in and out in just over an hour confident I made the right choice. Plus they love dogs

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

new car sales

By Sue Mc on 3/4/2017 at 8:15 PM.

No pressure to purchase like other dealerships. Salesman was helpful, friendly and fair. The new car price was good. I would have liked a bit more for my trade but was happy to get 0% financing and saved on sales tax by trading my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3rd Subaru from A&T

By kmuttleyjr on 2/28/2017 at 12:11 AM.

I just purchased my 3rd Outback from A&T. Overall this dealership is excellent. Any issues I might have had either in sales or service over the years were handled in a fair and reasonable manner. This was my first purchase without Val "Shake "N Bake" Schakenbach as the Salesman but Tom Merritt handled the job admirably. I enjoy A&T because everyone is approachable and answer questions honestly from the top Jeff Allen and Joe Fost on down. As in any business they are in business to make money. Just remember everything is negotiable, do your homework, and you will end up with a fair deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car!!!

By Diane/Davejaeger on 2/27/2017 at 2:24 AM. Helped by Loyda.

Awsome experience - Vince was so helpful with making me feel comfortable with this car purchase!!! Met- actually exceed my wish list!! Loyda - my car specialist - could not have spent more time explaining all the features on my car!! Outstanding!! And got an ins quote with liberty mutual -they are now saving me over $200 month!!! Huge savings!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Great People, Great Car

By Jimmy 93 on 2/25/2017 at 11:06 PM.

I was initially contacted by Sheila when I expressed interest in a 2017 BRZ. She was extremely helpful with setting up a time/date to come in to talk about buying a car. When I arrived at the dealership, everyone was extremely nice and greeted me like we were old friends. I sat down with Sheila, discussed the car, and actually bought it right then and there. She was extremely accommodating and clearly spelled out the packages/services and how much they would cost. The new car took about 2 months to arrive, as they told me to expect. During this time, any questions I had were answered right away by Sheila. I went to pick up the car last weekend (Feb 18th) and was again greeted by everyone at the dealership. I sat down with Danielle who helped me sign a bunch of paperwork and explained everything very clearly. I then met with Stephen who went over the features of the car and took me out to the car to explain them in person. All three team members were extremely nice and helpful. I would definitely recommend A&T Subaru to anyone looking for a great car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Chris 92 on 2/24/2017 at 4:48 PM.

I am on my fifth Subaru - the latest being a 2017 Forester which I leased from A&T Subaru this week. This was, by far, the easiest lease/purchase experience I have ever had. I especially want to recognize Kevin Clouser, with whom I have worked on two cars. Kevin provided excellent customer service - was easy to set up an appointment with, provided clear and straightforward pricing and options, coordinated paperwork and insurance, all which made delivery not only easy but very efficient. Literally, on the day I picked up my vehicle, I met with Kevin, signed financing (Danielle) and went through the car's features (Loyda) and was on the road within 30 minutes. Very thankful, and an exceptionally satisfied customer here. Chris, Doylestown PA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Such an Easy, Pleasant Experience

By RCC83 on 2/23/2017 at 8:10 PM.

From seeing the car online and inquiring about it, all the way through driving it off the lot, I couldn't have had a more pleasant experience. There was not one minute where I felt pressured into buying the car I had asked about. Everyone I interacted with was more than happy to help or answer any questions I had. Sheila helped me start the process after my original online inquiry, got me a competitive price, and checked in to make sure every step of the process was rolling along smoothly. Jesse took me for my test drive, answered any question I had, got the sale process started, and even offered up assistance beyond his working hours. Frank got me through all of the financial paperwork, and was very patient with me while I was taking forever to decide what coverage to get on the car. He was very flexible with helping me get the package I was looking for. Loyda was incredibly thorough in covering all of the tech in the car. When I left, I knew exactly how to work all of the cars features, which was important for me considering that my previous car had absolutely nothing in the way of modern technology. All in all, my experience dealing with A&T Subaru was amazing, and I will definitely recommend them to anyone I know looking for a Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership in the area!

By garywietecha on 2/21/2017 at 6:25 PM.

I have leased my second vehicle from A&T Subaru yesterday and I have to say the process was easy, quick and thorough. Just what you want when you are looking for a new car/SUV. My process started over the weekend, when I went onto their website to look at the 2017 CrossTrek online. I sent the Sales representative (Vince Gajardo) an email to set up an appointment for yesterday, and I also saved the vehicles that caught my eye. Vince wasn't available yesterday, but made my first encounter with A&T a few years ago, a great one, and the reason I came back to this dealership. All service that I have received on my previous vehicle was top notch and the team is the best group of people with which I have had to interact for routine maintenance. I received an email from Sheila almost immediately, and we discussed my needs. She also follow up and took care of my questions quickly, and effectively. She got everything moved through the process very quickly and I was able to drive off the lot with my new vehicle in what is probably the shortest amount of time I have ever experienced. She made me feel like I was the most important person of her day, and she really made the process an easy one. I felt as if I was being heard and that she had my vehicle needs and wants as a priority. When I decided to move forward, she was so organized and efficient... wow... I haven't seen the car leasing process go so well and so quickly.. I next dealt with Danielle Jaworski, who had all the financial paperwork ready to go. She explained everything thoroughly, and moved me through the process. I have to say, she was also very efficient and made the process "enjoyable." Finally, I worked with Loyda Rosario, who "delivered" the vehicle and helped me get everything set up. She went over all the features, and had me up and running in a very short time. Overall, I got a great impression when I leased my previous vehicle a few years ago. This recent experience takes my comfort with this dealership to the next level. As long as I in the market for a Subaru, and they are selling Subaru's, this will be where I go! I highly recommend that you check this dealership out when shopping for your next vehicle. Subaru's are great cars/SUVs, and the people at this location, are the best of the best! As you can tell, I had a fantastic shopping and leasing experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Agent

By jaw57800 on 2/20/2017 at 7:27 PM.

Sheila Springer has been my leasing agent for 9 years and now we have added three more. Her service has been outstanding! She goes beyond with finding the car you wanted with all the items you requested. Would not use another Subaru dealership, no need too. Everyone at A&T Subaru is easy to work with from financing to training on the latest car upgrades which makes the whole experience less stressful. Thank you to the A&T Subaru team. Sincerely, Jo Anne W.

I would recommend this dealer.