Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.2  
Overall Experience
4.1  
Price
3.9  
Quality of Work
4.1  

Dealer Reviews

Show:  

Overall Rating

1.8  

3   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

auto price only care about making sale,

By zeena40 on 6/5/2019 at 2:59 PM.

auto price only care about making that money, once you receive the vehicle from them and you come across any problem with the vehicle they won't fix it your on your own.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I regret purchasing here

By Single Mother on 5/29/2019 at 7:41 PM. Helped by Mike.

My nightmare continued. After my previous review I brought my vehicle back for the third time as there was still issues with it. The Manager Mike brought me into his office to confront me about my previous review. He was pretty pissed that I gave them a bad review. He totally intimidated me and cornered me. I told him it was obscene to be treated like this as a customer. He grabbed my keys and stormed off and said lets find out whats wrong with your car so you can get out of here! I sat there in the waiting room shaking trying not to cry again at this place. He came back 40 mins later and confirmed there was something seriously wrong with my engine. Which I already knew. He told me I would have to come back in 3 to 4 days and do more testing. A Smoke Test. That I would have to pay for. I called the warranty company and told them what happened. They said I didn't have to go back there if I didn't feel comfortable and gave me another mechanic to go to. I went to the new mechanic the next day and they diagnosed my car in 10 mins. They told me right away that I needed a new Turbo. This is in fact covered under the warranty but now the warranty company is refusing to cover it so thats another 4,000 Out of pocket for me. I didn't do my oil changes at auto-price bc they wouldn't update the computer in the car. They said only BMW could update the software so I did my oil changes there. This is my story. Spent thousands on a warranty that was a false sense of security. Went head to head with the service manager and I'm out thousands of dollars in repairs and maintenance. You can see from their response on my previous review how they feel about me as a customer. I thought I was getting a good deal on a nice car and covering myself with a warranty and I got Scammed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the way it should be!!!

By Bettysparkle on 5/6/2019 at 6:45 PM.

I have been working with Sam Ahmadi recently and for the first time while making a major purchase, I did not feel worried or pressured or that I was being taken advantage of. He could give lessons in how to treat a customer. He was informal but courteous, knowledgeable but not arrogant. I felt respected as a customer. I know he had my best interests at heart and I appreciate that. A definite 10 out of ten. This will not be my last car and you can bet I'm going to hunt him down when it's time again. Thanks Sam,. much appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Ramzi & His Team

By CEFSmith on 11/12/2018 at 3:41 PM. Helped by Ramzi in Services.

Ramzi and his team gave me customer service! I am currently wearing a calf high aircast boot on my right foot, as I suffered two fractured toes. My vehicle was due for an oil change, but I cannot drive - I am not allowed to. I called the service department to see what my options were, and Ramzi came to my assistance. He had my vehicle picked up at my home which is roughly 30 minutes away from them, had the oil change done and then returned my vehicle. Thank you so much Ramzi and team. Truly appreciated! Charmaine

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wonderful from beginning to end.

By marilyn monroe on 11/11/2018 at 8:14 PM.

Mike Aboudi is the salesperson that served me. He lets me choose whatever I want and makes the experience a lot of fun. He is the best for sales and service. He is always tuned in to what you are saying. He is not pushy and he has class which you can not buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ron- outstanding customer service

By Dina h on 10/15/2018 at 2:16 PM.

I highly recommend Ron from auto price, his customer service is like no other. I have purchased 2 cars from here so far and I will always come back. He was very patient with us and listen to our needs. And got me the exact vehicle that I needed for me and my family. Totally recommend Ron when you are looking for your next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service and helpful

By Moe on 10/15/2018 at 2:11 PM.

Ron is one of the best persons I’ve dealt with in Canada. He helped me picking up the car with the selected budget. He was so Patient and very professional. He, helped in applying for the loan and got me an immediate approval. The car is very reliable. I always recommend him to my family and friends to buy cars from this Gentleman. Thank you Ron and all the best! Regards, Mohamad.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Fair and honest salesperson

By First time Nissan Buyer on 6/18/2018 at 12:38 AM.

Matt is a great guy. When I walk in, I was looking to buy my Lexus from them. I was a bit hesitate because I was buying an expensive car not from the Lexus dealer. Matt spent the time with me and explain the detail with me; and he even compare the deal I found from other dealer to prove to me that his price is fair and reasonable. Others may be cheaper but the carproof was not as good. I ended up buying the car from him. 6 months later, I am still happy with the car. I definitely would recommend this shop. They offered me a fair deal for me trade in as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Smart purchase

By Greg on 4/30/2018 at 11:39 PM.

Thanks Jay Jamal, for the friendly service when purchasing my new car & having everything looked after in a timely fashion. Nice follow up & extras after the sale was made & I've been driving it for over a month. Keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience & best deal from Nino

By NINO82 on 4/24/2018 at 4:57 AM. Helped by Sam Ahmadi.

I was checking around for is 250 f sport online at car guru and saw Auto price Canada and check what's on there inventory and saw my dream car so inquire about the vechile. The next day I got message from Sam I explain Sam about my bad credit in the pass would you Abel to approve me cuz I tried other dealership I get high interest rate so he look at my profile and work very hard to get me a good deal. The next day he called I was approve I was totally shock in terms of interest rate monthly payment was very good on my budget that no other dealership can beat it. I said to myself this is to good to be true then he told me come sign the paper works so I went there as soon I step in I love how organize there show room is nice and clean everyone is very helpful and professional then I meet Sam for the first time very polite, friendly & down to earth. He show me my dream car gives me the key take it for a spin the quality of the car was very good well maintain very professionally Better than other dealership I was satisfied I already knew I made a right choice going to Auto price Canada only one thing I can say is be patient trust them they will help you out thank you very much for getting my dream car Auto price Canada keep up the good work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service and customer appreciation.

By V.J Esquire Inc on 4/9/2018 at 1:40 AM.

If you are looking for an awesome place to buy a new or used vehicle this is the place to go. My advisor was Ron who took care of everything for me from vehicle inspection,test drive,walking me through the entire car and it’s options. Ron is very thorough and professional at what he does best. If the car you want is not in the showroom or inventory Ron will find your car of your dreams. Ron at auto price makes everything right!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent services!!- Jason

By Jason on 4/8/2018 at 8:04 PM.

I've had the pleasure of meeting Ron at auto price mississauga and I must say I am very satisfied with the services offered.. Ron is very approachable, his professionalism and his impressive knowledge of his area of expertise provides me and I'm sure other customers with a feeling of contentment. Ron takes the anxiety out of shopping for a vehicle. I would not hesitate to recommend Ron to anyone looking to purchase excellent quality vehicles. Auto price is your spot for high quality vehicles.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Stay away

By Bmw on 12/29/2017 at 2:22 PM. Helped by London staff & Mississauga garage.

Purchased a BMW X3 from the London location nothing but headaches. Over $10,000.00. Warranty is good for nothing. Stay away from this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent Service

By mworks on 9/21/2017 at 5:53 PM.

Recently purchased a Mercedes Benz from Merak at AutoPrice in Mississauga. It was a complicated deal in which Marek exhibited patience and professionalism. A few minor issues were taken care of promptly and without hesitation. Marek proved to be very knowledgeable of not only the wide selection of vehicles at AutoPrice but the car industry as a whole. Without hesitation I will recommend Marek to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By Fahed Assaf on 9/15/2017 at 7:20 PM.

Michael he is very good men and the service wow you will get the respect soon you arrive easy to find the location nice people to deal with them

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Friendly & helpful until the paperwork is signed!

By Leslie on 8/25/2017 at 7:18 PM.

Have had nothing but trouble with this company since purchasing a 2012 Audi. Also bought the lifetime oil pkg and Platinum Warranty, what a scam. When I call, the person's not in, just left, on vacation but someone will call back, never!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By ttsiris on 8/11/2017 at 10:44 PM.

Very knowledgeable team, highly recommended, I will for sure recommend Auto Price Canada to my friends and peers. Professional staff with focus on the client needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Customer Service

By Angiebaby13 on 4/14/2017 at 6:12 PM. Helped by Marek.

So here it goes. I've been looking at cars for a bit and can across a country man I wanted to test drive ! So we drove to Missauga to do so. Marek was absolutely on hands, advised on safety , goods and bads. I didn't like BMW ,but I asked to take one for a test. I fell in love. ( I arrived at 7:30pm taking out 4 cars with no problem ). For costumer service s 10plus for Marek. As for my purchase , I haven't received my car yet. So I can't say if I was sold a good car. But I also got the chance to meet Ron and he was great too. This is just customer service. I'll be back soon for an over all experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure salesman

By John223 on 2/17/2017 at 9:57 PM.

Matt was a pleasure to talk too, he answered all our questions. He was patient and did not pressure us one bit. He helped us to get a good deal on the car we wanted. Both him and Ron went the extra mile for us. Definitely will be buying from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice cars and excellent service simplified..

By Arina & Ziad on 12/20/2016 at 8:28 PM.

I got my BMW X3 35i Turbo from Autoprice Canada. To start with, the price was pretty much the best, but when it comes to the value and package, then definitely the best knowing that I searched for 2 weeks and visited over 20 dealers. Regarding service, I could not ask for better service and commitment than what I got. Jay was very helpful and professional all the way.. I highly recommend, thank you Autoprice Canada team.

I would recommend this dealer.