Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Definitely a Lifelong Customer Now

By Chewbacca24 on 7/10/2019 at 4:54 PM. Helped by Latef S.

Some car dealers work to meet customer expectations and some can be indifferent all together with only the best interest of the dealership in mind, not the customer. Absolute Auto Center in Murfreesboro was a different experience all together. Latef S (General Manager) far "exceeded" my expectations as a customer. He was professional, customer focused and worked "for" me rather than against me. I will definitely look to Latef and Absolute Auto Sales for any future car purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Car Buying Experience-Highly Recommend

By Christy on 6/5/2019 at 7:08 PM. Helped by Brandon, Aaron, and Latef.

From the beginning they were all very friendly. I originally drove 2 hours for a different car, but Brandon walked around with me until I found the one. Everyone there was extremely helpful and friendly. Bought several cars and by far the best car buying experience. And I love my car!

I would recommend this dealer.

Overall Rating

2.2  

3   Customer Service
3   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

xxxxty Car

By Nicagodmode23 on 5/11/2019 at 12:10 AM. Helped by Aaron, Latef.

So initially came to buy a 2016 Ford Fiesta ST, but due to a bad carfax, navy federal wasnt able to loan me the money for the car due to the car being in an accident that they happened not to share the carfax with me. Then I had my eye on the 2014 Nissan 370z. Got approved,Aaron is such a scammer. Latef later did my paperwork. He rushed me without letting me do a road test on the 370z. That was my fault. But these guys are crooks

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience-Highly Recommend

By Tracy!!! on 5/17/2019 at 2:18 PM. Helped by Aaron, Sammy, and Latef.

Aaron, Sammy, and Latef were wonderful sales team to help me purchase my new car. Aaron was very professional without being pushy. I loved that!.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy Car Buying Experience

By Earthkiing on 5/15/2019 at 10:13 PM. Helped by Aaron, Brandon.

Thank you so much to Aaron, Brandon, and everyone else. They helped me in buying my first car in my name. They answered all questions I had and they had a great sense of humor! Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My buying experience

By Kneecapper on 5/6/2019 at 11:12 PM. Helped by Aaron enrenberg.

My buying experience was absolutely wonderful the salesman went above and beyond Would absolutely recommend again and use it again divine experience was absolutely wonderful Aaron was most helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall good experience

By Bets19 on 5/6/2019 at 2:48 PM. Helped by Latef.

Latef and his team were very friendly and welcoming. I found the car I had been searching for and after comparing the same car at other dealerships the car I purchased at Absolute Auto Center was by far in the best condition. I purchased my car at the end of the day on a Monday. Latef was the only person left, but promised me I could bring it back to get my full tank of gas and final detail to the interior and exterior. He followed through on his promise and so far I’m very pleased with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Ogarrett23 on 5/2/2019 at 1:54 PM. Helped by Aaron, Brandon.

These guys run a very smooth ship and have great customer service! They take the time to get you the best deal possible and make sure you are comfortable with everything every step of the way. I had a great experience here and will definitely do business with them again in the future. Highly recommend seeing these guys for your next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buyer

By Lado on 4/30/2019 at 7:38 PM. Helped by Latef and Tom.

This was my first time getting a car and it went really well and even though I am young and don’t really have established credit they helped me get the car I wanted. I’m not going to be dishonest and say the experience was 100% perfect because at times it was frustrating since I didn’t have a car but we got closer to finishing the deal I was satisfied at the end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This car dealership is amazing.

By Ant on 4/29/2019 at 6:22 PM. Helped by Latef.

This was the most informative car dealership and latef the general manager was amazing very upbeat and humorous. He provided me with several different options for loans and downpayments. I would recommend this dealership because they have time to go over your loans.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More than fair

By Kia on 4/27/2019 at 3:04 PM. Helped by Aaron Ehrenberg.

The associate was completely transparent with us and listened attentively to both our concerns and preferences with each vehicle we came to consider. He was able to address and satisfy all the vehicle questions and points of contention we had with it and compromised to give us a deal that was more than fair.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By ChristyQ on 4/25/2019 at 10:19 PM. Helped by Thomas Ritter.

I came and test drove an Audi convertible and Thomas Ritter had me in and out of there in a couple hours. Best car buying experience I’ve ever had!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience here was very impressive!!

By barden on 4/24/2019 at 1:02 PM. Helped by Aaron Ehrensberg.

From the moment I stepped on the lot I was so very, very impressed with my entire experience at Absolute Auto Center! Aaron Ehrenberg, the salesman that helped me was a joy to work with! He made me feel as if my happiness and my satisfaction were his main goals and I am very happy with the vehicle that he helped me select! I will definitely recommend that anyone I know that is in the market to buy a vehicle come here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

all around outstanding

By ryan on 3/10/2019 at 10:57 PM. Helped by Ehrenberg, Aaron.

I had a great experience. They have a lot of high-end and well-maintained used vehicles. Aaron is very professional and has multiple financing options. Go to Absolute Auto Center and see him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Skeonoi77 on 2/2/2019 at 8:58 PM. Helped by Tom.

The customer service here was great. They were very polite they answered any questions I had. My husband came here with no credit and they still worked with him. I will be coming back here in the future for another car if we need one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great pluce to buy a used car

By Bob1954 on 2/3/2019 at 3:06 PM. Helped by Latef,Thomas, Sammy.

Great place to buy a used vehicle, people, great selection of cars, great people, work with you for financing., they have lexus,mercedes,nissan,i purchased a 2018 mitsubishi outlander yesterday

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and hassle free

By Simonkeonoi on 2/2/2019 at 8:59 PM. Helped by Tom, Aaron, Lateef..

Absolute auto was great, the staff was kind and patient. They helped me find the car for me for cheap! I would definitely recommend this dealership to anyone. They worked with me and my wife perfectly and had no problems. Had a great experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Ray1109 on 1/30/2019 at 3:45 PM. Helped by Billy Bob.

We had a great experience buying our vehicle at Absolute Auto. They did everything they said they would. We even had a battery go bad after the purchase and they took care of it. Great people to work with.

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Difficult post sale experience

By M on 10/12/2018 at 9:14 PM. Helped by na.

??W?e? purchased an F-150 from Absolute Auto? (AA)? ?6/2018. The buying process was pleasant, ?on arrival we wer?e n?ot bombarded? rather free to explore & told to ask for help if ?needed. We were ?even able to take our favorite to a mechanic for review. We concluded on ?an F150 ??& the purchase went smoothly. If you do?n'?t care to read ?the ?details of our disappointing post-sale experience-the synopsis is do NOT agree to work being done to your vehicle post purchase. They will NOT call you back (even if they promise they will)?, they will NOT email you back (even when they ?verbally ?confirm they are receiving ?your emails?)?, th?ey will tell you they have? done things they have not, etc. ? In order not to defame anyone, I ?chose not? to? include names? my review. If A?A chooses to contest the information, I will then be happy to provide names, dates, email threads, text?s ?& call records. ? Our contract read the front windshield be replaced, the back shield weather stripping be replaced ?& a missing cup holder be replaced. We purchased the vehicle on a Fri?.? ?& were promised the ?truck would be ready for pick u?p on ?Mon?.? (3 days later - which I thought was a bit fast so inquired about the turn around ?- I ?was assured "it's no problem-I've got a guy, it will be done??")*Please note-we live in Chattanooga, TN? so made a special trip to Murfreesboro? (M'boro)? to initially look at the vehicle ?&would be returning the following Mon?.? for pick up of the truck* Mon?.? arrives ?& we find the truck NOT ready for pick up. -Why did they not give us a simple call Monday morning letting us know the truck would not be ready? My husband opted to take the truck back to Chattanooga with him (without the problems addressed) as we paid cash for the truck and we needed a vehicle to drive. The best customer service practice would have been to offer gas compensation for ?our? return to M?'bor?o the following Fri. However, I was told "we're in the car business not the gas business" After a week of back ?& forth we were told we would be compensated for gas ?& it would come out of the salesman's paycheck(?as he promised us the ?work would be done?) When I called to confirm time/date for drop off?, ?I was told th?at in fact they ?would NOT be compensating us for gas ?& I should gather proposals from a mechanic in Chattanooga to? complete the repairs. I used a day off of work to ?o?btain quotes from multiple locations. After ?submitting quotes ?to A?A ?they said ???there was no way they were going to pay ?those prices ????NOR were they going to compensate us in ANY way for us to drive back to M?'boro for them to complete the work.? ?After much back ?& forth we agreed that A?A ?would mail the cup-holder& a check for $350 (to complete the work in Chattanooga (?note ?$350 was not enough to cover all expenses but we were ready to be done with the situation) From purchase, the issue was not resolved for TWO months. I was passed between employees, all of them telling me different things, I was contacted once by their office during the entire debacle- after having? ?let them know my lawyer would be in touch. I am by no means an "I'll call my lawyer" type of person but please note -we purchased the vehicle 6/23, they cashed our ??check 6/26, on 7/27 I was told our compensation check had been mailed ?& the cup-holder would be mailed separately?- o?n 8/1 nothing had arrived via USPS so I again called to follow up ?& was told the cup-holder ?&the check?? would be placed in the mail that day....on 8/8 ?nothing had arrived. During the ?1 call I received from ?AA?, the manager admitted the cup-holder was never mailed b?/c? they never even had it! He also stated he?? never agreed to the $350 + cup-holder (?an alternative employee ?promised ?the ?arrangement? ?had ?been??? approved by the manager) He concluded our conversation by saying he would send a check for $350 ?& I could find a cup-holder on ?E?-bay. ??I would not trust these individuals again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By Jade1234 on 12/11/2017 at 4:00 AM. Helped by Latef.

Latef did everything in his power to get me just what I wanted! So happy with the excellent service. He made the stressful process less stressful. Would highly recommend

I would recommend this dealer.