Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.5  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Covered everything.

By Thorny on 7/24/2019 at 10:23 PM.

I was looking for a used Acura MDX or something similar. I had watched this 2016 on the internet for awhile before I was ready to purchase. I saw the price drop a few times so when I finally went in to buy unfortunately there was no wiggle room on their part, but I do feel I got a good deal. The salesman, Michael, and the manager, James, made the buying process easy and fun. They made me familiar with the car before leaving the lot and gave me every indication that I can come back with any questions I might have. This is the second used vehicle I have bought from this dealership and would highly recommend them for their courtesy and professionalism.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

The staff were very personable, friendly and helpful.

By Happy Customer on 7/2/2019 at 2:21 AM.

You have received an excellent rating because the Floor Manager (George Benneyworth) and the General Manager (James Krawchuk) worked hard to find us the vehicle that would best suit our needs and also worked hard to negotiate a fair trade of our vehicle. We were very impressed and will freely and happily recommend this dealership to anyone and everyone! Very happy customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Accommodating!

By MR on 6/17/2019 at 7:01 PM.

It all started with my eyes on a used 2017 MDX that I fell in love with but unfortunately someone beat me to it. However I told Michael if it didn't work out for the other buyer, let me know. He and his team came back with what if we can give you a good deal on a 2019! After a few back and forth regarding my trade, we made a deal that I was 100% satisfied with. I had to come do the paperwork with my two young children however everyone was really great at making us comfortable even though my littles were noisy and messy. I apologized for their behavior but everyone kept saying don't worry about it. My daughter forgot her backpack there but I was able to message Michael to which he got right back to me and held onto it for her til we could come back to retrieve it. Everyone made sure I was 100% satisfied with my purchase and answered all my questions. We are loving our 2019 MDX!

I would recommend this dealer.

Overall Rating

3.2  

2   Customer Service
5   Friendliness
2   Overall Experience
3   Price
4   Quality of Work

Disappointed

By Pat on 6/14/2019 at 4:30 AM. Helped by Michael Litvenenko, Kevin.

We had such a good time buying our Nissan from Michael up until we reviewed our bill when we got home. He told us they had no hidden fees and we will make sure we “fill your tank with fuel”. Well, we were charged $50 for fuel and found out there was a $135 bank fee. We don’t have a problem with the fees but we were led to believe there were no fees and when some tells me he’s going to fill my tank, I think he’s paying. I know it was an assumption on my part but Michael made no attempt to clarify the situation. I was very happy with my vehicle but disappointed with the service.

I would not recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

No Pressure

By SM on 6/12/2019 at 4:57 AM.

I want to thank Michael for making my experience a positive one. After being in an accident and having my car deemed a total loss, I started the process of looking for a car again. Michael knew my situation and he was very helpful without pressuring me to buy. He answered all of my questions well and he gave me time to make my decision. I would recommend Michael for all of the above reasons. He is knowledgeable, thoughtful and understanding.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT Experience at the Acura Centre of Saskatoon!!

By Happy Customer!! on 6/7/2019 at 4:40 PM.

I had the pleasure of working with George Benneyworth and it was great! Very professional and very accommodating. Everyone was extremely friendly and helpful. All they want is for their customers to be happy!! I will be sure to recommend George and the gang at the Acura Centre of Saskatoon to all my friends and family!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Trying to charge me extra

By Welcome on 5/3/2019 at 4:52 PM. Helped by Service Staff.

I asked them to fix my car and it was already diagnosed. they were asking 150$ again for diagnosing fee. Very bad customer service. But parts department is nice. I wonder how many people got ripped off like this. Unbelievable from an Acura Service Centre

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Request for Service

By billv on 4/19/2019 at 7:14 PM.

I contacted Saskatoon, April 04, to seek an appointment for Monday morning. (Since it's a 6 - hour drive, I planned to travel on Sunday and was seeking an early appointment so I could drive home someday. A lady answered my call and after inquiring about my needs, attempted to pass me to a service person, but he was busy and would call me back. After waiting an hour and one-half, I called back and the lady recognized me and told me that were working on my problem and would get back to me. When I had not heard back by the end of day, I cant aced Regina Acura and was immediately connected with Matt who arranged a Monday morning appointment and promised to do his best to expedite my service. This turned out to be exactly how it was handles. In the meantime, on April 05, I reached out to Mr. Loeppky, thinking he should be made aware of my experience. Almost immediately, I received a call from the Service Manger who wanted to arrange a Monday morning appointment. I declined since I had arranged to go to Regina, including a hotel reservation. I subsequently received an e-mail from Riffel advising he had past message to the appropriate person. I had no further communication with Saskatoon, but am very pleased with my reception in Regina. Since it's about the same driving distance, I will reach out to Regina should I need service or consider another Acura product.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My experience with Mike

By bigd on 4/14/2019 at 5:12 PM.

Mike made my experience great, nothing short of great. No stress, no pushing, fast with answers and getting answers when I threw a curve at him. Next time I need a car I'm looking for Mike Litvenenko (sp?). Threw in a couple or 3 extras for me. Told me to come back in 6 months when it is good and dirty for another free detail, found me some special mats, gave me some anti-theft lugnuts, full tank of premium gas. I could say a lot more about his follow-ups but there is nothing better than driving away with a huge smile on my mug. Darryl and Deb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CAMARO 6.2L v8

By Austin k on 4/11/2019 at 11:43 PM.

my experience with Acura has been the greatest, i will only deal with them, great people, wonderful service, i feel like im being treated like a person when i walk in i would give this dealership 5 stars across the board. i would recommend this dealership.I feel like im at home when i show up. thanx for everything and all the hard work they took to find me my muscle car. George is awesome to work with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I felt At home. Like visiting family members.

By Ricer Civic Squad on 3/30/2019 at 6:21 PM.

Super friendly service. Every Employee I dealt with knew about their dealership and how it runs. What's the most important thing I look for when I walk into any business? the expressions on peoples faces, and how they greet me. Every single person in that building that I saw including the customers., had a smile on there face. It wasn't fake. People were genuinely happy to be there, and on a weekend! I was helped right away and got the things I were looking for right away. I felt at home. Like I was visiting family members in a surprise visit. The Employees were happy. Therefore I (the customer) am also happy. Great service, great vehicles, and an amazing weekend I will be having now. Thank you Acura dealership of Saskatoon. You have awesome employees. I look forward to our next surprise visit in the future. -Dauson Grieve.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

I finally bought a car!!

By Mia2019 on 3/25/2019 at 7:02 PM.

I had been looking for over a year to upgrade my car which I really loved and enjoyed driving, it was difficult to part with unless I really found something I loved as much. Over the course of that year I had visited many many many dealerships, which ranged from pleasant to not so pleasant. Having never been to the Saskatoon Acura dealership I happened across a vehicle, Michael responded to my numerous emails, promptly and provided accurate very knowledgeable service. He paid close attention to exactly what I wanted to purchase and needed, which was much appreciated, as I was not sure exactly on what I specifically wanted but I knew what I didn't want. I was pleased with the Acura team meeting all my requests and providing me with all that I needed to make a decision. Any dilemmas were dealt with quickly which is much appreciated. Thanks to all I dealt with. I wouldn't hesitate to recommend dealing here and with Michael.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Becoming part of the Acura Family!!!

By Schneeds on 3/17/2019 at 9:20 PM.

George was a pleasure to deal with. He answered all of our texts/phone calls promptly no matter the time of day. He went above and beyond to assure we found the vehicle that was right for us and withing our price range. Sandra in financing was extremely thorough with us, as we were first time buyers with this dealership. Thank your George and the Acura family! We will be back for our next purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership in the city

By Micheal on 3/16/2019 at 11:40 PM.

I've bought my last 4 cars from them and they are always willing to go above and beyond to help me out. They gave me above the market value on my last trade-in. Anytime anyone I know is looking for a new vehicle I always recommend Acura centre of Saskatoon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Released a new MDX last November.

By KarlaKP on 3/1/2019 at 10:57 PM.

Michael was fantastic to deal with. He was friendly and courteous both in person and on the phone. He got back to us quickly and answered any questions we had. We would like to deal with Michael again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Helpful, smooth transaction

By Clint321 on 3/9/2019 at 12:08 AM.

George was very helpful and responded to all my texts and phone calls promptly. He was a pleasure to deal with and would recommend my friends and family to deal with him in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent Service

By cjf501 on 3/7/2019 at 4:24 PM.

Ginger was so helpful on the phone in explaining the process about a seat-belt issue I had. I didn't know much about the process but she got me in as quick as possible and arranged to have me at work on time! I felt much better after speaking with her!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The most Professional Dealership in the Universe

By Jerky33 on 2/18/2019 at 1:02 AM.

Riley Riffel and George Benneyworth are the greatest Sales people on the planet They helped me save thousands of dollars on trading my truck for a beautiful Acura 2018 TLX. They worked so hard to help me lowering the payments on the bi-weekly. thank you so much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By Bodach101 on 1/19/2019 at 6:25 PM.

Would highly recommend George Benneyworth, and all the great sales guys at Acura Center of Saskatoon. Was a wonder experience. Thank you all so very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Winter Tire Win!

By jcedwards on 12/24/2018 at 8:02 PM.

Wayne was extremely helpful with regards to first ever winter tire purchase. He also sent the "Michelin" link to apply for the rebate, which I appreciate very much! Thanks Wayne!I had never been to Acura before, and would not hesitate to recommend you and your Team for any vehicle care! Judi Foster

I would recommend this dealer.