Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Nice Advisor

By Eduardo-03 on 8/16/2019 at 9:12 PM.

Tom is the best advisor I have ever had in a dealership. Honest and willing to help u out on anything he can. Service is great, they always wash your car even if you just go there for oil change. Best dealer ever

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very positive experience with service staff.

By MDX owner on 8/16/2019 at 5:43 PM.

Very happy with our service at Acura Ramsey. Service staff were very polite and helpful. Our 2012 MDX is driving great after our experience at the Ramsey Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast friendly service

By JoeD on 8/15/2019 at 6:02 PM.

The service was fast got a same appointment, my local Acura dealer in westchester the earliest i could get was a month away. The service advisor didn’t try too hard to up sell me. I will be coming back .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superior customer service

By steve m. on 8/15/2019 at 5:46 PM.

Acura of Ramsey provides the best customer service. I leased, then bought my '12 TL from them and have used them for service exclusively. They are flexible, respectful, and fair.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Acura TSX: B1 Service

By Jazz Master on 8/14/2019 at 7:13 PM.

Ramsey's service staff are friendly, courteous and professional. They only do what is necessary and always look to ways in which they can save the customer money, either through a discount on parts and labor, or eliminating jobs that don't need to be done. For example, I brought the car in for a B1 service and they informed me that the "1 service option" was not necessary as the tires were already in the right positions. They also offered me a loaner and it was an upgrade to my vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional Service & Staff

By Ryder755 on 8/14/2019 at 6:01 PM.

I have been an Acura owner for over 17 years. I find your service & sales departments to be highly professional & helpful. I have recommended ACURA to many friends & clients.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Acuralover on 8/14/2019 at 2:09 AM.

Went for an oil service. Oil service was completed very quickly. Service advisor was very nice and professional. Will definitely service my car here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Once again, great service

By Hazel97 on 8/13/2019 at 9:05 PM. Helped by Debbie.

I have been doing business with Ramsey Acura for 11 years, and I am never dissatisfied with the service I receive. Most recently, I came in for an oil change. Ron was friendly and attentive and Debbie was efficient and personable. It was a very busy day for the service department, and yet I was in and out within 90 minutes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 MDX lease

By Dan M on 8/13/2019 at 3:25 PM.

My son has been a loyal customer on his previous leases from Ramsey Acura. He mentioned he worked with Stuart, so I stopped by and Stu worked with me on my new MDX. The service and follow-up was excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous honest professional and friendly

By Gjmdmd on 8/9/2019 at 9:26 PM.

I’ve been a loyal customer since 2005. I’f I didn’t trust and love the dealership and service I would’ve went elsewhere instead of coming back

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Quality of Work

Great customer service and honest advisors

By Ally on 8/9/2019 at 2:31 PM.

I brought in my older model Acura for a recall. This was my first visit to this dealership and I am very pleased with the entire experience. Jason was very helpful and I appreciate as he went above and beyond.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Service

By JoAnn G. on 8/9/2019 at 1:11 AM.

excellent service from Tom, courteous and professional. I have purchased 3 Acuras over the past 20 years from Ramsey Acura I highly recommend the dealership for both purchase and service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

QUICK

By tcorazza on 8/8/2019 at 6:43 PM.

THE EXPERIENCE WAS GREAT . ROBERTO WAS POLITE , KNOWLEDGABLE , AND READY TO ANSWER ANY QUESTION THAT CAME UP . THE CAR WAS READY ON TIME AND VERY CLEAN .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

car lease

By jackieschwanwede on 8/6/2019 at 8:53 PM.

Stu Fogler was very helpful and efficient. He made the process of changing from one lease to another smooth. Thank you for all your help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb attention to customer needs

By VDE on 8/6/2019 at 8:23 PM.

Service Rep courteous and knowledgeable and helpful. Also willing to wait for me to get there as I was running late due to major traffic jam. This was very much appreciated since I was running on a tight schedule and would not have been able to get there on another day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By larnp007 on 8/6/2019 at 7:22 PM.

Stu provided exceptional service by effectively explaining the differences in MDX models we were interested in, being very conscientious of our time, providing a loaner car while our new car was being prepped, and explaining the details of our new lease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and fast service

By Ka reviewer on 8/6/2019 at 3:34 AM. Helped by Charles Lakhan.

Service department was very helpful, friendly and had a nice waiting area. The first time service visit exceeded my expectations and overall great experience at Ramsey Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding client service

By Wei on 8/5/2019 at 10:25 PM.

My wife and I recently leased an MDX from Acura of Ramsey. I had done a ton of research into buying a new vehicle and according to every authoritative report I read, the Acura MDX ranked at or near the top of its class of vehicle. On my first visit there I was lucky to meet Charles Neustadt, and he was the person we interacted with most during the leasing process. Charles is an excellent salesperson, but also a genuinely nice and decent person. He was patient in answering all my questions and was NOT pushy in trying to get me to commit on the spot. On the day we acquired our MDX we were very professionally and politely looked after by Charles and Aldo Nervegna. And since we drove away in our new MDX we haven't been able to stop taking it out for a spin. It's an absolute delight to drive and we're very much looking forward to enjoying it in the years ahead.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new MDX!

By BrookeO on 8/5/2019 at 2:48 PM.

I leased an Acura MDX and worked with Artie Nevruzian at Acura at Ramsey. Such a great experience. Everyone at the dealership has been so nice! Artie was patient, thorough and made the entire process very simple. I am loving my new MDX!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stu was great.

By willcarraher on 8/5/2019 at 1:48 PM. Helped by Stuart Fogler.

Stu Fogler was great to work with. Very knowledgeable with a fantastic personality. I gave him the model RDX with interior and exterior colors I was interested in and I was able to pick the exact one up the next day.

I would recommend this dealer.