Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2016 TLX

By Greeneyezz82 on 1/28/2019 at 6:51 PM. Helped by Shawad Dara And Jessica Schexnayder.

I purchased a Acura TLX 2016 from Shawad Dara at Acura of Baton Rouge. He was great to work with. He’s very knowledgeable about the Acura brand. He was nice and very patient with me throughout the process. He worked with me to get me the deal I wanted! I would recommend him to any of my friends!

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat customer

By Munchmar416 on 1/23/2019 at 1:46 AM.

I just purchased my second Acura MDX and this time had the pleasure of dealing with Mr Luke To. Luke was great to deal with before the sale and has not forgotten me since the sale. He is there to answer any question you have. The entire staff is happy to help in addition to Luke. If you are in the market for a new vehicle give Acura of Baton Rouge a chance to earn your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Acura ILX

By Robertb91 on 12/7/2018 at 12:58 AM. Helped by Jeremiah Amato.

Jeremiah Amato should win salesman of the year. He was more than helpful and very easy to work with. He made the process enjoyable and fun. Will definitely use him again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

iAcura of Baton Rouge

By new car on 12/4/2018 at 5:41 PM.

I was treated with courtesy and proficiency by Kyle Adibyazdi , Kim Guidry. I have been dealing with Acura of Baton Rouge for many years, and find them to be accommodating and efficient

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TLX purchase

By shawd on 9/30/2018 at 1:16 PM.

The salesperson (Luke To) was very courteous throughout the long negotiation over the email. It was an excellent experience. Strongly recommend the dealership. The purchase took a short time and was well organized.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Impala020 on 8/31/2018 at 2:02 AM. Helped by Donovan Brack.

Have been searching online for a Acura MDX. Called ahead to confirm. Once arrived everyone was very nice and professional. Mr. Amoroso is a pleasure to work with! Overall I have no complaints and highly recommend them if you’re ready to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Certified 2016 Acura ILX

By Yvonne Weyerman on 6/11/2018 at 7:38 PM. Helped by Bernie Hahn.

I would like to express my deep gratitude to Bernie Hahn for the excellent customer service I received during my purchase of a certified Acura. His patience and kindness truly exceeded my expectations. It was a great experience working with Bernie. I will certainly recommend Bernie to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Sarah1985 on 5/14/2018 at 4:45 PM.

Thank you Jerry for your help in finding me a car, I absolutely love the car, i couldn’t have a better person in helping with this big move for me, thank you again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of 2015 Acura RDX

By Skeeters 22zx on 5/14/2018 at 2:45 PM.

Thank you , Jessica Schexnayder, Vance Moore, and Jonathan Hutchens. Your professionalism made the certified car buying experience go smoothly. I would recommend Acura of Baton Rouge to anyone looking for a pleasant experience. Thanks, Joe and Rechell.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kim L. on 4/17/2018 at 11:32 AM. Helped by David Spikes.

I Got my 4th Acura yesterday from Acura of BR; the sales experience was great; this was my second sale from David Spikes. David really worked with the manager to get me the best deal possible. Financing was easy, I wasn't pushed into buying a lot of extras. Thanks David. Kim L.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold WRECKED Car Without Disclosure

By Scammed Customer on 3/22/2018 at 5:17 PM. Helped by Mr. Coker, General Manager, Used Car Manager, David Fabre.

This dealership sold me a Certified Pre-Owned vehicle that was a loaner/demo. It was owned by the dealership since it was new. I found out recently that the car was wrecked and repaired by the dealership prior my purchase of the car. It showed a clean Carfax Report as the dealership and insurance company never reported the accident. A police report was written. AutoCheck reported the accident. They denied all until I had supporting documentation. Now the dealership says that management did have full knowledge and chose not to disclose the accident and damage to me as the customer. Now they have refused to buy me out of the car. If I accept their offer, I will be taking a $3,000 loss. The car's value has severely depreciated because of the undisclosed accident. I was scammed! The General Manager and Used Car Manager said I was naïve to think that dealerships don't wreck cars, have them repaired and then sell to customers without disclosure. They said they were not going to take a loss. I left several messages with the General Manager, Mr. Coker, asking for David Fabre to return my call. Fabre still has yet to call back and I was told that he will not negotiate any further. Imagine how I feel. David Fabre's wife was in my wedding. Who needs enemies with friends like that!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A great experience made extraordinary!!

By bonniesibley on 2/19/2018 at 5:55 PM.

Buying a car is already an exhilarating, yet nail-biting experience. Rusty Allement definitely goes the extra mile to make it even better. It's more like visiting a close family member that helps you make the right choice and feel great about the decision you made. He's very honest, and he reminds you of what great customer service should be. Rusty has been my saleseman for my last three vehicle purchases from Acura of BR, and I wouldn't have it any other way. Thank you Rusty for another superb experience. You really do raise the bar!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase pre-owned vehicle

By Civiv123 on 2/16/2018 at 2:37 AM.

Brandon was extremely helpful and provided me with a great deal. Very professional and knowledgeable about the vehicle. Would definitely buy a vehicle from Brandon again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and easy car buying experience!

By derrin9 on 2/2/2018 at 6:06 PM.

I spoke with a salesman who found exactly what I was looking for with a great price. He was very forward with all the proper information and showed me every feature. The process was extremely transparent and accommodating for someone with a very busy schedule. I would highly recommend this salesperson and dealership to anyone looking.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Camper

By Huggins on 11/18/2017 at 2:39 AM. Helped by John in Finance-also great to work with!.

I purchased my Acura with Sammy Russo yesterday. He was wonderful to work with--extremely patient, kind and informative. He made me feel confident in my purchase and let me take the time I needed. I had two toddlers with me on two of my three visits and I really appreciate how he worked with my family. Needless to say, Sammy is great. Give this man a raise, whoop whoop! Thanks again Sammy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Get it only if you want it.

By Shannondennis09 on 11/15/2017 at 1:14 PM.

It was such a pleasure to have Sammy Russo as my salesman. I walked into the dealership with an ideal vehicle in mind, but knew I didn’t want to be bombarded or forced into leaving with the vehicle that day. We went for a nice test drive, and the ride was very pleasent! He assured me he wasn’t there to pressure me into getting anything, and it was all about what I wanted, and what would satisfy me. Whatever questions I had during the ride and Sammy was unsure he made sure that soon as we returned to the lot he found the answers! Long story short, Sammy made me feel so confident with moving forward with the purchase process of the vehicle, I purchased the vehicle that same day. The financing process with Ms. Kim Guidry was smooth sailing. Overall process may have taken about 30 minutes. She broke down other warranty options, explained in great detail for me to understand, and was not forceful at all! I am very pleased with my overall buying experience here at Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By Acura17 on 11/6/2017 at 9:08 PM. Helped by Jessica.

My husband and I were looking to trade in a car we just bought from our local dealer Bc it just wasn’t what we where expecting it to be. Luke was awesome to work with and help us tremendously finding what car worked best for us. Even after trading my new car I just bought, they were still able to get my payments to what we where wanting with my negative equity. We drove 3 hours to come to this dealer, and I would do it all over again! I would recommend to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Car purchase

By Pia on 10/1/2017 at 4:36 PM.

I recently purchased a used car from Acura of Baton Rouge. The experience was great! Vance answered all questions with patience and professionally. Definitely feel like they went up and beyond my expectations. Thanks, Jeanne Bagwell

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experience

By GeauxTigers! on 9/18/2017 at 9:22 PM. Helped by David Robinson.

Bought the 2017 MDX and David Robinson (our salesman) was wonderful. He was patient, knowledgeable and friendly, offering information and quickly responding to email questions. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Wendi F. on 8/23/2017 at 9:07 PM.

Thank you Kyle Adibyazdi for taking such great care of us. From the time we walked in to the signing of the papers! One of my best experiences buying a car!

I would recommend this dealer.