Dealer 2-Year Rating

Overall Rating

2.7 / 5
Customer Service
2.7  
Friendliness
3  
Overall Experience
2.7  
Price
2.8  
Quality of Work
2.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Above and Beyond

By tsoom on 8/9/2018 at 11:31 AM. Helped by Bobby and the finance mamager too.

I have nothing but nice things to say about my salesman, Bobby, or any of the people I dealt with. They streamlined the process for me. When I got there after making the deal on the phone, they had everything ready to go. So it was a matter of signing a few papers and getting my car. I want to add that I am in PA. I bought the car in Ohio and they even made that easy, shipping my plate, my registration, etc. to AAA in PA. I also will let you know that I tried the other Acura dealers; Bairel, Spitzer and their deals were not as good as the one Acura of Boardman gave me.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Beware!

By Reggie on 7/31/2018 at 5:13 PM. Helped by Don (salesman), Ross (Sales manger).

This dealership is very dishonest and deceitful. I called this dealership looking for a price on a vehicle. We agreed on a price and it was even the best price offered. I drove almost an hour to go to the dealership to drive the car and finalize the deal. I even sat down with the sales manager, Ross and arranged to get the car. The next day, the sales person called me to get my application for credit and then called later to tell me that the manager, Ross, cancelled the deal. Apparently, they wanted more more!!! I called the sales manager who explained to me that he was upset because I had called another dealership and asked them if they could beat his price, however, I called him and made a deal based on the price another dealer gave me and he had no problem when it was reversed. Either way the dealership wasted days of my time and in the end made false deals and promises they never intended to keep. Beware if you shop this dealership. They are honest in their dealings or offerings.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Wald2 on 7/6/2018 at 5:27 PM. Helped by Ross, Bob, Johnny.

Had a great experience with Acura of Boardman and the purchase of my 2018 RDX. Ross was the sales manager and Bob Whetstone was my salesman - I would highly recommend this store!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Horrible experience

By Mike on 6/13/2018 at 1:25 AM. Helped by Dave.

Absolutely the worst dealership I have been to. Was looking at a vehicle only to find out AFTER they ran all our financial information that what we were looking at had been sold. Then try selling us something else with 35,000 more miles.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never pull in their lot

By jbigger on 6/12/2018 at 11:07 PM. Helped by Ross.

Sold us the biggest piece of ,,, On the lot and won't stand behind the problems they sold us. Now we're stuck with a 500 plus payment and repair bills kbowing they sold us a lemon.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never buy a car from this dearlership

By 25xritter on 3/21/2018 at 1:15 AM. Helped by Ross.

Bought a used car from them and they lied about the warranty! They never even look mechanically at my car. I paid full price to fix it and it broke again and would not honor warranty. Would have to drive 8 hours back to that lousy dearlership to get it fixed. Never buy a car from this place!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By Mommyof2OSU on 11/4/2017 at 12:38 AM. Helped by Jerry, Ross, Marc.

Acura of Boardman delivers! During my purchase of my pre-owned Acura there were a few items that needed attention and they took care of them right away! When I came in to pick up my MDX it was perfect, the paperwork was ready to go and I was in and out. Since then I’ve had the pleasure of working with their service department and am blown away by their staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great store, great staff!

By Stocktrader1 on 5/11/2017 at 3:27 PM. Helped by Here, Erin.

I've purchased both new and used vehicles from Acura and they have always provided me with great service! Highly recommend them to all of my friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best to deal with

By mommyof2 on 6/8/2016 at 6:14 PM. Helped by Ross Harris.

I have purchased my 3rd Acura from Acura of Boardman and my experience was as wonderful, as always! I have had multiple friends and family purchase from here and their experience has been similar. My vehicles are serviced in their service department as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy with our New Car.

By Kevin Miles on 3/25/2016 at 2:48 AM. Helped by John Litman..

I am very pleased with the Salesman , John Litman.He was very good at getting us our new car. We are very happy with everything and all of the people that work at the Acura of Boardman. We highly recommend them for your Car and Vehicle purchase.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bunch of Scam Artists

By Austinmain94 on 10/16/2015 at 9:01 PM. Helped by Terry.

I looked at a used ram 1500 there, very low miles but the price wasn't right. I left they called me a week later and told me to go back. I told them what I wanted to pay and they got me there. It was a Friday right around closing. They didn't budge one single penny on the price of the truck, not one cent. But whatever. It had no floor mats so I said listen get me weather tech floor mats all around and I'll sign the paper. They said sure and we both signed a written agreement that they owed me the floor mats and a detail because they couldn't do it that close to closing. Needless to say, I found out that they tacked the 300$ onto my loan for the floor mats, but wait it gets better. It's been almost 2 months and I don't have them!!!! HAH! They never gave me my detail either. But just wait here one second. I called the dealership atleast 20 times leaving voicemails on the managers phone. NOT ONE SINGLE TIME did he return my phone call. Not once. And to top it off, they plain ignorant. I was in there telling them that the payment was too high on the first day I was there and the assistant manager comes in and said I had no xxxxx because I wouldn't take the payment? This dealership is a piece of xxxx, they'll lie and steal your money. I HIGHLY advise not going here if you want a good deal or a trust worthy dealership because this is not them. I will be filing a complaint to the attorney general of Ohio and see what happens from there. ALL BUYERS BEWARE OF THIS SHADY xxx DEALERSHIP.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was very good as well as parts very knowledgable ,

By Detailbizz1 on 6/24/2014 at 11:00 PM. Helped by Kevin service manager & Shawn in parts.

I'm giving acura of boardman a 5 star rating for the reason of , service was awesome , car was fixed the right way and on time ! Very friendly , knowledgable & polite! As for the parts department they get 5 star as well ! I order parts an they are always there when told they will be ! 5 star across the board people ! Kevin in service an Shawn in parts 2 thumbs up !!

I would recommend this dealer.