Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

2018 Acura RLX

By sharron on 1/21/2018 at 2:31 PM.

Connie is a very organized and knowledgeable salesperson. Very friendly and down to earth (no pressure). Connie work with me on several visits to the dealership prior to final decision on our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing excperience very happy.

By Erik34 on 1/22/2018 at 3:09 AM.

This was my first time going to a dealership so I was a little on guard from all the horor stories I have heard, but that was not the case here. The sales associate Connie was amazing she did not rush or pressure me instead she listened to what I needed and made it happen, all the while making me feel very comfortable and at ease. I got a great car at a great price, and I'm very happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service by Connie Farnam

By Johnson J & M on 1/15/2018 at 2:58 PM.

This is our 4th Acura purchase. Connie was very knowledgeable about the MDX. She spent a lot of time with us explaining all the features. She is so friendly and makes you feel at ease, because new car purchases are usually not a pleasant experience. Thank you Connie for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What makes this dealership special is Connie Farnam.

By Lsausen on 12/31/2017 at 7:58 PM.

I love my car but working with Connie was what sold the car.....she is so friendly and knowledgeable and truly wants you to have a great car buying experience. I have had a company car for 25 years so this was new to buying again. Connie made everything smooth and comfortable.......,,she is the BEST!!!!!’ Lucy Sausen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Lexus me2 on 12/30/2017 at 6:50 PM.

Connie Farnam was very professional and great customer service. Thank you Connie for helping me pick the perfect car! Acura of Little Rock really knows how to treat their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Jdeleon on 12/30/2017 at 4:03 PM.

Acura of Little Rock was willing to work with me so I could obtain the deal I wanted. Connie Farnam was very helpful throughout the entire process. I would definitely return to them again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and selection

By joshatmpc on 12/27/2017 at 1:40 PM.

Connie was amazing and very knowledgeable about the vehicles and technology. She was able to find me the exact vehicle I wanted and get me in and out in no time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jon Andrews and Acura of Little Rock

By KatySteinkraus30 on 12/22/2017 at 9:11 PM. Helped by Jon Andrews.

I would overall recommend Acura of Little Rock. We love our vehicle we purchased and service department has gone above and beyond to address my issues we came across. Also, Jon Andrews is an excellent manager and people skills are incredible. I would definitely go here to get another vehicle. :) Connie was also very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PURCHASE OF 2017 ACURA RLX

By Ronny W Brown on 12/11/2017 at 4:11 PM.

From the first contact with Connie, she was very aggressive in helping to make the deal to purchase a 2017 Acura RLX which was greatly appreciated. . After closing the deal, Connie spent as much time as needed to point our all the features, especially the electronic features and answer all questions to our satisfaction. Connie has also extended an invitation to call her at any time to seek additional information about the Acura RLX. We will certainly recommend Connie to our friends.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

LIARS!!!!

By Chenyn F on 12/5/2017 at 11:06 PM. Helped by Shane.

The salesperson lied about the number of times they would run out credit. A month later, we are STILL getting rejection letters. When I called, Shane justified their actions staying they were allowed to run out credit as many times as they wanted because we signed an agreement. He ignored the fact that the salesperson assured us that they wouldn't run a hard credit check until they knew which bank we were working with and only that bank would run a hard credit search. NEVER AGAIN!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Austin and the team were great!

By Jules1007 on 12/5/2017 at 1:37 AM. Helped by Ausin.

I did not feel pressured. I feel like the process went smooth and easy. This my first Acura and I am very satisfied with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy Customer!

By FaithfulMRS on 11/22/2017 at 5:16 PM.

My husband and I worked with Connie Farnam and she is the absolute best! She took the time to discuss our options and helped us find the car of my dreams. I enjoyed my time with Connie and will refer her to friends, family and employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Purchase

By Skyfit87 on 11/13/2017 at 2:38 AM. Helped by No.

Connie went above and beyond to accommodate me. I’ll be making future buys from her again. She was friendly and made efforts to help me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Connie was very helpful and curtious during the purShepress.

By Jonbrewer on 11/11/2017 at 5:54 PM.

Very good person and not pushy.. Made sure that I was satisfied with my purchase and always responded to my questions in a timely way..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Acura Owner

By Kenny on 11/2/2017 at 4:37 PM.

Connie was very knowledgeable about the car she was selling to us. I appreciate the fact that we weren't pressured at all during the entire process and she was extremely patient with us in the negotiation process. Should our family need another car, at least we know it's going to be an Acura and more specifically from this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Connie Farnam

By JWOLF on 10/14/2017 at 6:07 PM.

My sales rep and her superior colleague's Are tremendously responsive They worked magic and got me in my new car Thank you Connie Farnam

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Bickings 74 on 10/1/2017 at 1:58 AM.

I could not have had a better experience. Connie Farnam did an excellent job of explaining the Acura and all the advantages the MDX. She was pleasant and informative but never pushy which I really appreciated. She was also very friendly and interesting. She knew the product extremely well and was very professional. I would highly recommend her to anyone to use as their sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Ginger on 9/22/2017 at 5:10 PM.

Connie was wonderful. She is very knowledgeable, very professional and personable. If I should buy a new vehicle again I will use this dealership and ask for Connie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By KS on 9/19/2017 at 5:55 PM. Helped by Roderick Roberts.

Roderick was great to work with and went above and beyond to help my husband and I get in our new car! He was very knowledgeable about Acura vehicles and patient with us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great end to a long day...

By Sandy M. on 9/13/2017 at 2:43 AM. Helped by Adam Culpepper.

Totaling our car resulted in a "have to" trip to find a replacement. We decided to travel to Little Rock (a new location) and spent the entire day test driving vehicles from multiple dealerships with no luck. We drove through the Acura dealership at closing time just to look and return home. We were greeted by Connie Farnam who listened to our story, introduced us to General Manager, Adam Culpepper, and together they not only impressed us with their knowledge of Acura cars, but went above and beyond to help us find the perfect car for our needs at a price we could afford. Every other dealership had heard our story too, it was this one that truly put the personal touch into making us happy. Professional, knowledgeable, and caring. A perfect combination for a dealership. Great people!

I would recommend this dealer.