Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased a new 2020 RDX!!!

By Hawaiijojohn on 10/6/2019 at 8:41 PM. Helped by Michael.

Happy to say I leased another RDX after returning my 2017 RDX. Loved the 2017 but am really impressed with the 2020. Mark Klang is great to work with and he was my salesman the last time, as well. Highly recommend this Dealership and A+ to Mark!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ed Hayden on 9/13/2019 at 1:06 AM. Helped by Technical advisor at delivery..

I was very pleased with the knowledge, courtesy and professionalism of the entire staff at Acura of Ocean. The entire process was quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Acura Dealer

By Boris Zaks on 9/12/2019 at 3:10 PM.

Came to Acura of Ocean to look at 1 Y.O. Certified Pre-owned TLX. Was, as I always am, suspicious, nervous and cautions going to a car dealer to get a used car. Was matched up with Salesperson Mark Klang. Mark and Acura of Ocean turned out to be a HUGE & PLEASANT SURPRISE. The car I was interested in was PERFECT for our family, and priced right at the start. The process was pleasant, professional, with no "Used car Games". After making a final deal, contract and financing with Justin (Manager) was flawless, and he got me better Interest Rate than I was expecting. It has been about a month now since the purchase. We are very happy with the car, there are no problems, car runs like NEW. I also needed a used car for my 21 y.o daughter, I called Mark, and they had a perfect 3 y.o. Civic. Looked brand new and drove Brand New. a day later.... same positive experience. My daughter is absolutely in love with the car. I recommend Acura of Ocean and Mark as a Salesperson to ALL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By myerjill on 9/10/2019 at 12:50 PM.

We recently leased a MDX and the process could not have been easier. Sal was so nice and knowledgable. The paperwork process was quick, easy and straight forward. I love my new car and would definitely lease again from this dealership!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very friendly

By Joanna on 9/7/2019 at 8:39 PM.

Very friendly and helpful with my new lease. Would recommend to anyone, even though kinda far from me i would return to do business again

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

I am very pleased with my purchase.

By Buckhunter20$ on 8/13/2019 at 8:59 PM.

I would like to rate my experience as a 8 on a scale of 1-10. 10 being the highest score. My main concern on the purchase of my Acura was the fact that the timing belt, water pump and serpentine belt will all need to be replaced within a few thousand miles. Mark has assured me that there is a 200$ value coupon that would be put towards this repair. As long as this is granted to me I would be a very happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great pricing and service!

By cnsoden$ on 8/13/2019 at 5:48 PM. Helped by Mike Santos.

Mark and Mike worked with us to put together another amazing lease deal on an MDX. We loved the first one, and we're thrilled to get another. We love this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By JB1213 on 7/30/2019 at 2:08 AM.

We bought our first Acura on Saturday and it was such a great experience! Our salesman, Mark Klang was not only knowledgeable, he was also kind, helpful, and extremely efficient! Thank you Acura of Ocean for making this car buying experience as stress free as possible. We love our new 2020 RDX!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By sara21282 on 7/27/2019 at 11:43 PM.

Ask for Mark K. He was by far the best car salesman we have ever dealt with! He was friendly, caring, knowledgeable, and made the entire experience fast, easy, and stress free!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding Dealership

By Jag2acr on 7/25/2019 at 10:20 PM.

I am extremely grateful to the staff and workers who assisted me at your dealership yesterday and today.after being towed in at 630pm, Mark, Lisa and Marcelle made every effort to help me. Your staff showed the concern about me being able to get home. Today, your service Manger was the consummate professional at working to get my vehicle fixed and so was Mike. When I decide to purchase, Stefan was awesome in working with me in getting a vehicle same day. Thank you folks, appreciate you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchasing Experience

By du2wall on 7/10/2019 at 11:48 AM.

Started "looking" in January 2019...after doing our research, we decided on purchasing a new 2020 RDX from Sal Gentile of Acura of Ocean. Sal provided all the answers to our questions and more importantly, he did not make us feel pressured to quickly make a decision to purchase the car. Not only are we thrilled with the car, but, the overall experience with the purchase at Acura of Ocean was beyond our expectations!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Louis on 7/8/2019 at 6:22 PM.

Overall sales, service and dealership is excellent. I would recommend them to anyone looking for a new car. No gimmicks and quick in and out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By John L on 6/11/2019 at 1:05 PM.

Acura of Ocean and specifically Mark Klang made the process of buying a car very easy from negotiating on price to the knowledge transfer of the features and technology inside the car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease TLX

By ffim on 5/11/2019 at 5:43 PM.

Great experience with Mark. Would recommend working with him on getting a car. So helpful and couldn’t be happier with my TLX. Best experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Nriavez219 on 5/10/2019 at 12:49 AM.

This was the best experience I’ve had leasing a car, there was no back and forth games, they were open and honest and got me the car I wanted for the right price

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly satisfied customer

By Mahaiwe Girl on 5/6/2019 at 11:59 PM.

I felt confident I was picking a great car, the moment I walked into the showroom. Everyone was extremely professional and helpful. I felt I was in good hands from start to finish. Thank you Mark, for being patient with me and helping me make the right chose. I highly recommend Acura of Ocean .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Honesty & Integrity

By kpw on 4/9/2019 at 2:56 PM.

I have either purchased or leased four cars from Acura of Ocean. The past three autos have been handled with Sal Gentile. First, he is an excellent listener which aids in the selection process with no uncomfortable haggling over unwanted packages/features and benefits. Second, he is attentive to the customer's time schedule and leads the buying process along in an efficient manner. Last and most important, he is honest and trustworthy. These are rare quality traits in the automotive sales business... Acura of Ocean is fortunate to have him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By Judymccabe24 on 3/15/2019 at 12:48 AM. Helped by Mike. Took me thru the cars options. Also paired my phone to car..

I have leased many Acura’s from Mark. He is so caring and he makes the expirrence so enjoyable. I would never go anywhere else. I trust Mark and he as always been professional and does the best for me. I am so happy with my new car and look forward to getting many more. Thank you, Mark so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car lease

By Satisfied customer on 3/1/2019 at 2:24 AM.

We are leasing our 5 th car from this dealer and working with Mark for the 2nd time. We had an amazing experience and would definitely recommend this dealer and salesman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent Customer Service with Respect and Honesty"

By Annette*1 on 2/26/2019 at 4:23 AM. Helped by Mike who explained everything in the car for me. He was Great!!.

A few weeks ago I was contacted by Mark Klang if I wanted to turn in my old lease and get a new lease three months earlier because I belong to the Loyalty program. So when Mark contacted me "I said to myself, it's that time again where I sit there for hours negotiating and the salesman goes behind the curtain to ask the big "Oz"!! But this time it was different, Mark made my experience pleasurable. I know it's hard to believe but he did. He was honest with me through the whole process on what he can do and what he cannot do for me. I told Mark what I wanted to spend and what I couldn't spend and he understood. This time around I took a different approach, I was reasonable and I had a friend who leases cars for a business and she guided me through the process which helped me to understand that Mark was being honest with me. My previous two leases have been from Acura of Ocean and only Acura of Ocean. They are a family owned business and treat their customers with respect and honesty. I highly recommend Acura of Ocean and everyone who works there, especially Mark Klang.

I would recommend this dealer.