Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.4  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Suz on 7/21/2018 at 11:44 PM.

Armando was awesome, we will be using him as our sales person in the future. he was so accommodating and knowledgeable and we felt like he really cared about making us happy. We love our new 2018 Acura MDX thanks to him!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jromano1448 on 7/6/2018 at 3:18 PM.

Just picked up our new 2018 MDX. My wife loves the car and to be totally honest the whole experience with Acura of Wappingers Falls was great, for once I didn’t go into a dealership and feel like I was being pushed and pushed. We delt with Phil and Gary these two are absolute gentlemen, I would definitely recommend them along with the dealership. Transaction was quick and easy....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Sheshe42 on 6/26/2018 at 5:37 PM. Helped by Kevin Smith, sales person******.

Everyone, without exception, at this dealership was friendly, informative, accomodating. Best experience ever! I hate car shopping with a passion, this was a painless experience. What a pleasant surprise.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

The leasing expirience was very smooth

By Jiacca4420@aol.com on 6/26/2018 at 5:55 PM.

I didn’t have any problem getting the deal I was looking for the deal went very smooth and I was very satisfied the manager Phill and the salesmanDave were great

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experience

By Barb on 6/26/2018 at 5:35 PM.

Gary , my salesman was great. He knew what I wanted & was able to find me a nice used RDX. Phil the manager was also helpful.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst dealership ever

By HayesW1493 on 5/30/2018 at 1:23 AM.

Basically they don't car, bought two cars and 2 lemons, beware of these scam artists, they were extremely unfriendly after I bought my second car and they told me I needed 2800 dollars worth of work and I've only drivin it 3000 miles, so I went to another mechanic and just got a flush done and was fine but the fine gentlemen(sarcasm of coarse) at Acura service department sliced my bellow boots to my rack, I mean clear slices, and they told me it was from corrosion lol

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

LUTHER IS A GREAT SALESMAN

By Tracer on 5/24/2018 at 2:46 PM.

LUTHER WAS VERY FRIENDLY AND KNOWLEGEABLE. I WOULD HIGHLY RECOMMEND HIM TO ANYONE THAT IS LOOKING FOR AND ACURA. GREAT FOLLOW UP PHONE CALL ALSO.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership goal positive customer outcome!!

By mary44 on 5/9/2018 at 12:58 AM. Helped by Brian the financial manager.

This is my 5th Acura that i have leased and the customer service is exceptional both sales and service. Gary went above and beyond to be my liaison to Phil and Mike to be able to negotiate a price for me that i could afford and still get the vehicle that i wanted. Everyone was professional, knowledgeable and engaging. On the day of pick up the car was impeccable and Gary very informative of the workings of the vehicle..I drove away with my TLX ASpec an extremely satisfied customer. They even took out my back seat cover from the turned in car, cleaned it all up and will re install in the new TLX at no additional cost to me. if you are thinking of buying or leasing this is the place to go!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing ...I'm so happy with the service provided

By harrietkab on 5/5/2018 at 5:57 PM. Helped by Carlo Saenz.

I purchased 2018 Acura RDX and I LOVE it, The salesmen who help me was very kind and professional, They explained everything I needed to know about leasing or buying my vehicle,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Amazing car leasing experience!

By Carol on 5/1/2018 at 12:51 AM. Helped by Brian financial manager..

From the minute I first shook Luther's hand until I drove away in my new RDX my experience was amazing. Luther was professional and knowledgeable. He answered all of my questions. It was really nice to have someone who was able to assess exactly what I was looking for in a vehicle. Luther is a very valuable asset to the sales team...everyone I met at this dealership were friendly, courteous and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job making us happy!

By Proud MDX Owner on 4/27/2018 at 3:23 PM. Helped by Alisha.

We purchased a MDX in March of 2018. The internet sales team was outstanding! After a hiccup we walked out very satisfied and would go back the next time we need a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Pwilli on 4/13/2018 at 2:44 PM.

Everyone from our salesman to finance.. to sales Mgr were very professional and welcoming... Our salesman Gary Kaiser was amazing... spent time with us and didn’t make us feel rushed...explained all details clearly...my daughter looking for Acura I will certainly send her to this dealership!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expectational

By Bianca1226 on 3/27/2018 at 2:46 PM. Helped by Gary Kaiser.

From the moment I walked into the Acura dealership I was treated with nothing but, the upmost respect. Mr. Giorgio’s service team went above and beyond to get me into my new 2018 Acura RDX. I would highly recommend going to Acura in Wappinger Falls for a new or leased car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Acura TLX lease

By Cosmos on 3/25/2018 at 5:52 PM.

My recent Acura TLX lease process went exceptionally smoothly with this dealership. All questions were answered quickly and thoroughly. The service department is also top notch. All facets of the dealership are well organized, and the staff are all very friendly. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing new MDX

By Chd195 on 3/25/2018 at 12:18 PM. Helped by Luther.

Would highly recommended Acura Wappinger. Salesperson Luther was extremely helpful and I like new MDX very much. General Manager was also very helpful on busy day at the dealership

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent service on my new purchase

By Boscodamus on 3/24/2018 at 10:57 PM.

I couldn’t ask for a better experience purchasing my new Acura RLX. The model I bought is rare and had to be obtained from another dealer. This search and delivery exceede my expectatipmd in timeliness. I am one happy camper! 🤗

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of this world

By 🦁 lion on 3/24/2018 at 10:18 PM. Helped by Bob the man lol he is the best.

Keep up the good works guys it a life time I will let my friend know of the Acura dealerships of wrappinger falls may God keep the business alive

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionals

By MDStein on 3/17/2018 at 4:16 PM. Helped by Luther Johnson.

This is my 3rd Acura from Wappingers Falls and when I thought my experience couldn’t get better than the last one, boy was I wrong. The staff here is by far top notch and very professional. The manager Phil and his sales team are very knowledgeable and advised us to go with a less expensive model because the features that we are used to on our MDX are now standard options. Thank you for listening to our needs, selecting the appropriate vehicle and saving us a ton of money!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

RDX Tech Lease

By Brianna33 on 3/10/2018 at 3:02 PM.

Once again thank you for the excellent service and experience, this is my third lease and I'm happy to say Joe, Paige and Luther made me feel as part of their family, I recommend Acura of Wappingers Falls to any one on the market for an Acura.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

Car buying made simple

By Birdman on 2/5/2018 at 7:16 PM. Helped by Brittany online texting. She's wonderful.

Great salesmanship and awesome finance people. Service inspection less than great. Under hood a disgrace. Leaves pine needles low fluids and broken brake fluid reservoir. Still struggling to unlock ignition security restrictions. Overall I really love the car and the loan I was able to get !!

I would recommend this dealer.