Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.4  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10 out of 10

By 2015RAM on 12/13/2018 at 7:22 PM. Helped by Damon (sales), John (commercial sales), Jason (service).

I personally purchased a Jeep Wrangler, and Ram 4x4 from Damon at this dealership. I have purchased 5 additional vehicles for 2 business over 4 years from John in the commercial sales department. Excellent service and knowledgeable staff every time! Recently I brought my personal Ram in for some minor warranty service and Jason was extremely helpful. The vehicle took a little longer to finish due to parts not in stock, and they took care of my additional day of rental expense as well. They found me a better finance rate than my own credit union, and have taken care of several other friends I’ve sent in. I don’t believe dealships like this exist anywhere else. On a 5 star rating I give them 10. Keep up the great work! Nick Martin - Scottsdale AZ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Otley on 12/13/2018 at 7:13 PM. Helped by Mike, Rick, Mark, Weston Parker.

Airpark Dodge Sales Team is the Best. Everyone went out of their way to ensure I had a great buying experience. Their inventory was vast and I was able to find all of the options and in the color I was looking for. Financing and paper work was fast and simple. No non sense car buying!! Great experience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership in town!!

By Coyote14fan2 on 12/8/2018 at 10:09 PM. Helped by Coy Pointer.

Airpark is the best dealership in town. Very professional and will work you a great deal. Don't hesitate to go there for sales or service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Purchase

By MJ on 11/27/2018 at 6:18 PM. Helped by Robert and David.

Great staff and great sales team. Robert worked very well with me to complete this sale. We live our Rubicon and sales manager and finance did awesome too.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Willie Rosiles ( General Sales Mgr)

By MICHAEL on 11/24/2018 at 9:53 PM. Helped by Joe.

Willie Rosiles ( General Sales Mgr )one Nasty Person...I have never been treated like the way I was treated at this Dealership...He is Disrespectful, Condescending, Rude, Arrogant, Dismissive, Argumentative.....My salespersonJoe listen to the abusive behavior that I endured by Willie...I can't imagine anyone having to endure this when trying to purchase a Vehicle...My Salesperson ( Joe) was Outstanding, Polite, Helpful , Informative.. I can't imagine the GM does not know that Willie is truly this Nasty person... I initially went to look at a Pre-Owned Hyundai which was online.. When I got there I was told by Joe that the car was a recent Trade-in and that it was not ready for sale...I noticed a Toyota Corolla but had concerns with the high miles...Thanks

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Tim1126 on 11/16/2018 at 9:59 PM. Helped by Charlie.

Had a minor recall to reprogram a fuel modulator. I believe the online estimate was 90 minutes. They were done in less than 30 minutes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular oil change

By Tibor12 on 11/23/2018 at 3:37 PM. Helped by Don’t remember.

My experience was excellent, great staf, reasonable price, free car wash. The service advisor does professional job. My rate is a 5 star for Airpark Jeep.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended

By digspat on 11/19/2018 at 3:46 PM. Helped by Jason in Service.

Car needed to be fixed as I was visiting for just a few days. Jason was a real pro to work with. Clear communication on issues and expectations. Car was fixed right away to I could travel safely home. They even washed my dirty car! Great service. I would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great team

By sweetride213 on 11/17/2018 at 5:54 PM. Helped by Charlie.

After getting an estimate of time for the service I needed, Charlie and his team were able to get all the work done in 6 hours! They got me rides and kept me informed routinely. Highly recommend their service department. A service person also help get my kids’ car seats in the vehicle taking us home, very thoughtful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service !

By NewJeepLover on 11/16/2018 at 9:28 PM. Helped by Steve Jones, Jared Templetin and Dale Taylor.

I was impressed by the professionalism and also the knowledge of the salespeople at Airpark Jeep. We are typically spoiled by the high end dealerships and underwhelmed when we purchase a more basic vehicle BUT Airpark really surprised us. Well done! We will be back. AM

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I trust this dealership and their sales people

By Thomas on 11/15/2018 at 1:55 PM. Helped by Mark Van Dormolen and David Head.

I am very impressed by my sales person, Mark Van Dormolen and the entire Airpark sales organization plus finance manager, Dale Taylor. Simply put, their team is knowledgeable, experienced and extremely professional. They have a knack for quickly earning your trust and respect. As a sales leader for 35 years at Owens Corning responsible for over $450 million in sales annually I understand the importance and value of quality, dedicated and passionate personnel…that is what the Airpark organization is all about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience we have ever had

By Howard family on 11/8/2018 at 5:14 PM. Helped by John Theobald.

My husband and I have purchased several vehicles. This was the best experience we have ever had. Very nice sales and finance. Also quick experience! Got exactly what we wanted. Would recommend this dealer to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went the Extra Miles

By Scoutdriver on 10/25/2018 at 11:24 PM. Helped by Steve Jones.

We really are enjoying driving our 2018 Dodge Durango. The sales team at Airpark helped us find the vehicle that had the features that were most important to us and literally went the extra mile to find it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service team A rated

By P40 on 10/24/2018 at 3:24 AM. Helped by George Chacko.

Found an issue with our 7yr old Dodge Journey and discovered it was covered by a Chrysler extended warranty for a known problem. George and the service team at Airpark we’re awesome in confirming the issue and performing all repairs, with no cost or push for other services. Thanks for the honesty, service and teamwork!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in and vehicle purchase

By Kappy04 on 10/23/2018 at 5:13 PM. Helped by Chris, Jared, David Head.

We were extremely pleased with the whole process of trading in our truck and purchasing a new van. Everyone was professional, efficient and friendly making our visit painless. Even though we were there awhile it didn’t seem like it. Very happy with this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blessed to do business with these guys

By JOHN SNYDER J.D.S. on 10/18/2018 at 4:55 AM. Helped by Brandon, sam and finance guy with beard.

BrNdon was amazing to deal with with. Sam got us the price we wanted and finance was a great guy to share life with all these guys were a blessing thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall and Other Repairs

By JeffG on 10/15/2018 at 5:30 PM. Helped by Mike Doyan.

I was very pleased with my service. I went in to get a recall repair done. They fixed that for no charge. I also had a check engine light on and was expecting to have a big charge for repairs associated with that. I was pleasantly surprised when they told me that the issue was fixed by their recall repairs. Most places would have used this opportunity to tell us we needed to spend a lot more money for other issues that they found.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience

By Jimmy.K on 10/9/2018 at 10:58 PM. Helped by Steve Jones.

Went in with a deal in mind and was offered a better deal! Down sized from a truck to mid size SUV and left driving a new jeep. I'll buy my next vehicle here too.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Rip-Off Place I Have Ever Been To!

By SSR440 on 10/8/2018 at 12:09 AM. Helped by Female service manager.

I have only been to this rip-off place once. VERY UNHAPPY with any service or results of the alleged work that was done. In reading most of their recent reviews....I wonder how much the salesmen paid for the positive comments? It’s either this or there was a major turn around in management....you be the judge as my Pappy always told me..... “You can’t change the spots on a leopard”. Would I return? When xxxx freezes over! Get ripped-off once...shame on you. Get ripped-off twice...shame on me!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By ggnm575 on 10/1/2018 at 8:46 PM. Helped by Charlie.

Originally took my truck in for an oil change and a recall. During the inspection the tech found an issue with the front axel. They worked with me on price and with an outside extended warranty that I had bought. They did great work I am very happy with results of service and cost.

I would recommend this dealer.