Dealer 2-Year Rating

Overall Rating

2.4 / 5
Customer Service
2  
Friendliness
2  
Overall Experience
2  
Price
5  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

2.4  

2   Customer Service
2   Friendliness
2   Overall Experience
5   Price
1   Quality of Work

Once you buy, don't go back

By A-HA19 on 6/4/2016 at 3:21 PM. Helped by Randy.

Bought my first new car there Equinox. Randy was very good and thorough, talked us through everything before driving away. 0% financing. Good vehicle. I had 4 free oil changes...taking it to be serviced is a nightmare. RUDE people in the service department. They want you in and out, won't answer questions. Had oil changed then OnStar stopped working. Took 4 trips for them to fix something that was broken when they serviced it. Last straw - a scratch on the interior when I had an oil change done. If you buy here, service at another location.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Nicole124 on 9/11/2015 at 10:42 PM. Helped by Jamie.

Thank you Aitkens for making our purchase so great. This dealership has wonderful sales staff who have a friendly no pressure approach. Our purchase was definitely a great one. We were explained on pickup every option that our vehicle had and how to navigate through the intellilink and onstar. Everything went smoothly from our first test drive to the time we picked up our vehicle. We will definitely purchase from this dealership again and will recommend this to our family and friends as well!

I would recommend this dealer.