Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Frank Is amazing

By Imer12 on 5/16/2019 at 1:34 PM. Helped by Francisco Sanchez.

I’m happy will recommend was answer all questions and with the right concerns and the personal so friendly make u be comfort and happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable

By Brett on 5/17/2019 at 1:12 AM. Helped by Salesman Niko.

Friendly and helpful Salesperson Niko and manager Ira Goldstein. Listened to my needs in a new SUV and found the perfect one for me and my family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly, no hassle

By Lisab on 5/16/2019 at 2:31 PM.

Super friendly, no hassle. No back and forth between salesman and finance. They gave me their best price immediately and that made the entire transaction so much smoother than any other dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Nikeisha C on 5/16/2019 at 12:42 PM. Helped by Ronald.

Before I was able to make it inside Ron approached with a friendly smile and positive attitude and offered his help. He was able to find me the perfect car that would fit my needs and worked with wesner in the finance department to get the best deal based on my financial needs. Ron made it possible for me to leave Al Hendrickson Toyota happier than I walked in. Thank you Ron and Al Hendrickson team for all of your help!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Purchased a used car

By RCMercado on 5/16/2019 at 12:37 PM. Helped by Carolina Silva.

Found a very nice car at great price at Al Hendrickson used car center. The price was advertised and their dealer fees are disclosed so no surprises. My salesperson Carolina Silva was very helpful, not pushy or high pressure. Highly recommend. Would definitely buy from here again.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Pleasant and fast

By Renita18 on 5/8/2019 at 9:49 AM. Helped by Luc.

First time I ever bought a car within 3 hours. Everyone were helpful, patient and efficient. I would definitely recommend to anyone looking to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Good experience

By Danthecar on 5/8/2019 at 4:45 AM. Helped by Ray (salesman).

Salesman helped a lot with picking the right car and showing options. Also let me test drive and was pretty friendly and personable. Overall good experience

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Efficiently Fast and Courteous

By Dusty10 on 5/7/2019 at 11:27 PM.

This was my first time visit and I was conveniently scheduled for the same day. From my arrival to my departure was no more than 30 minutes. That was AMAZING service! I highly recommended Al Hendrickson Toyota! Thank you for a wonderful experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service center

By CocoAlisha on 5/5/2019 at 11:37 PM.

Great experience getting my routine maintenance service. Chris K helped me get in and out with no hassle. Definitely recommend seeing him when you get your vehicle serviced at Al Hendrickson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By ruffo on 5/2/2019 at 10:38 PM.

The staff very friendly and helpful. Location is perfect for me is nearest my home. Love coffee & snacks they have in the waiting room and the store

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

El mejor precio

By rooniecd on 4/29/2019 at 10:04 PM. Helped by Luis el colombiano flaco 10 puntos.

Te dan el mejor precio del mercado, son sinceros y tienen paquetes de cuidado del vehículo demasiado económico, vale la pena obtener su nuevo auto ahí, gracias muchachos

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Quality of Work

Easy to deal with

By NS on 4/28/2019 at 2:50 PM.

Pablo was great. Called us on the way and met us in the parking lot. Took us straight to the car we had called about. Two hours later we drove away in it. Manager was super nice and was the finance guy. Highly recommend this dealership. Price was good as well. The main area needing improvement is the detailing. The cars should have the interior detailed while on the lot. Our car was trashed on the inside. Then the detailing after we agreed to buy was too quick and not through. The salesman had to get cleaning supplies and clean it while we switched over our personal stuff. Other that that it was a good overall experience.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They lied to me and cancel my original application

By NourAttallah on 4/28/2019 at 3:34 PM. Helped by Elias.

They lied to me and cancel my original application With 6.99% and start new one with 11.4% and hit my credit 5 times

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of state buyer!

By laura1984 on 4/25/2019 at 1:50 PM. Helped by Luther M..

Super helpful! Luther Mckenzie was amazing! He went above and beyond. We live over a thousand miles away. They over nighted paperwork, took pictures and video. They were upfront and honest! Appreciate them!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great cars

By Alo18 on 4/22/2019 at 7:35 PM. Helped by Rose for sales, Smith finacicing.

Goo experience and a great car. Make sure you go through all the finances. The accounts guy added everything he could to final cost without asking me if I wanted them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Mrs. Castignoli on 4/22/2019 at 10:07 PM.

Oil change. The dealership was packed when I got there but I was out in 30 minutes. Excellent service as usual at Al Hendrickson Toyota. My service advisor was efficient and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Nelly on 4/11/2019 at 2:49 AM. Helped by Mr Oscar in Services.

I m giving 5 Stars Review because it s Very nice to go there and get Services done to your car. Professional Attention and Quick response Clean and Great Location. Staff always Pay special Attention specially Mr Oscar in Services. Always helps me with Large Explanation in details. People smiling and I ll Be Back Again Good prices and Friendly

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
2   Quality of Work

Tried to raise price

By Bbtfcy on 4/9/2019 at 2:03 AM. Helped by Unknown.

They played hard ball wouldn't budge on price at all. After some period of time I sucked up my pride and cracked. They then knew how much I wanted the car so they said the CEO said the price was too low and they had to ask for MORE than list. They also liked and said car was private owner, it was a rental.

I would not recommend this dealer.

Overall Rating

3.2  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Mixed Feelings

By Cpaotb on 4/8/2019 at 11:34 PM.

Tires were rotated. Discovered several days later all tires over inflated. 20 minute drive to return to dealership. Basically, just an annoying thing. It is difficult for me to bend.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

NOT AS ADVERTISED!

By Disheartened car buyer on 4/4/2019 at 5:54 PM.

Beware of bait and switch!!! Yesterday I was told that an advertised car was available for sale and promised it was there. I even told them I was driving from an hour away to purchase the car. When I got there an hour later I was told that car was sold and my second choice that was also supposed to be there was not available. Then they tried to steer me into something else they had on the lot. I walked away. This morning I called again to ask about the same two cars still advertised and they told me they were both available. I told them I was there yesterday and the cars were not available and their response was, "Then why are you calling again?" I told them I wanted to be positive this was a fraud before writing an extensive Yelp review and they hung up on me! BEWARE OF MISLEADING AND FALSE ADVERTISING!!! They will advertise great cars that don't exist just to get you onto their lot and get their claws into you. I am an experienced car buyer. I know when to walk away!

I would not recommend this dealer.