Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryan Burge is the best Cadillac salesman ever!

By Dr Michael, Marcia on 8/23/2017 at 3:16 PM. Helped by Ryan, Scott.

Ryan took care of every detail and explained perfectly and thoroughly the delivery of our new Cadillac Platinum XT5..a seamless experience and the best ever!! What a great start to enjoying a great car! The sales manager, Scott, was just as welcoming and great..Al Serra Cadillac does it right!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Last week I purchased a Cadillac CTS4 from Al Serra...

By shanegramling on 8/27/2013 at 3:38 PM. Helped by Sean White.

Last week I purchased a Cadillac CTS4 from Al Serra Cadillac. Our sales contact Shawn White was more than accommodating in helping us find the right vehicle. Another lead sales guy (manager maybe?) at the Cadillac building tried to sell me on a lease but I was more interested in owning for the long-term, you know – finding a used gem that will last. As a web design and marketing professional myself, I was glad that Sean was very understanding and not pushy about the lease idea, or other up-sales for that matter. He was very down-to-earth and professional throughout the process. Our overall experience with the company was top-notch and I'll surely look them for future needs.

I would recommend this dealer.