Dealer Reviews

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Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I am pleased with my new Explorer and the friendliness of...

By Msskinzo on 1/12/2014 at 5:31 PM. Helped by Gabriel Colladay.

I am pleased with my new Explorer and the friendliness of the staff, especially Gabriel Colladay. He went out of his way to get me the car I wanted. I would recommend the Alan Jay dealership to anyone looking for a new car. And ask for Gabriel as their salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone at this dealership went out of their way to make...

By Jill H R on 7/27/2012 at 11:01 PM.

Everyone at this dealership went out of their way to make sure we got the car we wanted and that we had a pleasurable experience there. We were not pressured but almost treated as family. I must say this was the best experience purchasing a car that we have EVER had. We whole heartedly would send anyone looking for a car to them. And we would be crazy not to go to them for any future purchases. Thsnk you you to everyone at Alan Jay Ford, Sebring.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I dropped by the Ford dealership in Sebring to get a...

By Venable on 2/20/2012 at 6:58 PM. Helped by Scott Pearce, Ryan Ward, Sheryl Adams.

I dropped by the Ford dealership in Sebring to get a brochure on the Edge and the first person I encountered was Scott Pearce. He was so welcoming and helpful - there were no brochures but he took me out to see some of the vehicles on the lot and pointed out lots of great features on the Edge including the Eco Boost and why I would really appreciate it. I didn't realized he was the Gen Sales Manager at the time - thought he was one of the salesmen because he was so helpful. He didn't make me feel pressured at all but his confidence in his product made me want to go further. When I called back to set up an appointment to drive an Edge, he introduced me to Ryan Ward who was ultimately my salesman and he, too, was great! Ryan spent time explaining lots about the Edge, the warranties and their pride in service after the sale. I really enjoyed driving the vehicle and making the move from GM (traded in an Acadia) was great! The financing was handled by Sheryl Adams who was very knowledgeable and went over everything I was signing, helped me make decisions on additional warranties and again, without making me feel pressured in any way. I could have purchased my Edge back home in Del Rio, TX but I am confident I made the right decision to buy from those great people in Sebring! I look forward to having them take care of my vehicle as service is needed and will always recommend that great dealership to everyone I meet! Cindy Venable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What an absolute delight it was to work with these two...

By zohpy2002 on 1/26/2012 at 12:00 PM. Helped by Beverly Bondonna, Sheryl Adams.

What an absolute delight it was to work with these two great women. Their consideration of my time and product knowledge far surpassed many other people I've dealt with in the past. With these ladies on your team Alan Jay has earned a customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All I can say is they are the best. This is the second...

By tomilee on 1/20/2012 at 7:48 PM. Helped by Beverly Bondonna, Scott Pierce, Sheryl Adams.

All I can say is they are the best. This is the second time for me to be work with them and when I need a car again I will be back. Thank you

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

I have purchased vehicles from Allan Jay since I have...

By donagent on 11/3/2011 at 2:15 PM. Helped by Ryan Ward.

I have purchased vehicles from Allan Jay since I have lived in Sebring and would highly recommend purchasing a vehicle at any one of the locations. The staff is very friendly and caters to the needs of the customer. Maintenance and technical service is done on site and superb. My specific sales person, Ryan, was very friendly and though new in the business he was very responsive to my specific requests and questions. Have a great day, Don Agent, Kegel LLC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went out of thier above any dealer I,ve delt with in the...

By jeepb123 on 10/31/2011 at 6:08 PM. Helped by Russel Swailes, Joe Mullins, Sheryl Adams.

Went out of thier above any dealer I,ve delt with in the past.Whole thing was a surprise for my wife , they delivered the Jeep at the location where I needed it. Played along with the 30th anniversary suprise. It was all done in a short amount of time.I bouight her first car there and plan on doing the same in the future.All asspects of the purchase were covered , and understood. Follow ups are outstanding. I work all over the country, I know val and the car will be taken care of with no worries. Makeing my job and time away that much easyer. THANK YOU

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I have given this Dealership or better yet the employees...

By carolyngonzalez51 on 10/20/2011 at 11:42 PM. Helped by Russell Swailes and Cheryl (Finance).

I have given this Dealership or better yet the employees I worked with a 5 because they were so courteous and very helpful. If I could give Russell and Cheryl all 10's I would. He understood my situation and we went from there. He never tried to sell me a car that was more than I wanted to pay for or that the payments would be to high. I would buy from them again and I will also send anyone I know that is buying a car straight to Russell.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

he was so nice to us. never once pressured us just gave...

By wolfordd on 10/14/2011 at 4:28 PM. Helped by rick laflamme.

he was so nice to us. never once pressured us just gave us all the facts, very promptly. i would buy from this dealership again. there were others but i did not get everyone's name. great bunch of guys and gals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Ryan is a great salesmen, who was very professional and...

By susyq621 on 10/11/2011 at 4:22 PM. Helped by Ryan Ward.

Ryan is a great salesmen, who was very professional and polite. He was also very knowledgeable about the kind of truck I was looking for and because of this I purchassed it. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

WE DID NOT INTEND TO BUY A TRUCK ON SAT 10/8/2011 WE WERE...

By ESTHER LAMBERT on 10/10/2011 at 2:39 PM. Helped by russell swailes.

WE DID NOT INTEND TO BUY A TRUCK ON SAT 10/8/2011 WE WERE JUST LOOKING. MY PLAN WAS TO BUY IN DEC. BUT THE SALESMAN WAS SO NICE AND SHOWED ME THE TRUCK I HAD IN MIND AND SPENT A LOT OF TIME WITH US AND WAS ABLE TO GET US A GREAT DISCOUNT SO WE BOUGHT THE TRUCK . EVERY ONE AT THE DEALERSHIP WAS VERY NICE. ESTHER LAMBERT

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am a repeat customer because of the excellent service...

By Toniwiersma on 10/5/2011 at 11:37 PM. Helped by Rufus Brown.

I am a repeat customer because of the excellent service that I always receive. I highly recommend this dealership to anyone who wants a great experience.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

We purchased a 2011 Ford Escape from Rufus Brown and...

By dhelbig on 9/24/2011 at 12:25 AM. Helped by Rufus Brown and Marie.

We purchased a 2011 Ford Escape from Rufus Brown and Marie on the 16th of September. We were very pleased with their service and pleased with their help programming our Bluetooth for us. So far, the vehicle is everything we expected. We especially like the quiet and smooth ride. David and Lorraine Helbig

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone at theis dealership was extremely helpfull and...

By Sushi12 on 9/15/2011 at 7:23 PM. Helped by Joe, Ryan.

Everyone at theis dealership was extremely helpfull and polite. Ryan spent a very long time with my husband and I explaining all the features and gave me his direct phone number should I have any other questions. I would highly recommend this dealership and would absolutely come back here when I need another vehicle. Joe made sure everything was perfect befpre we arrived to pick our vehicle up! This was a great experience buying a vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I bought a car at Alan Jay a year and a half ago, and...

By roxiebrodeur on 8/31/2011 at 11:39 PM. Helped by Beverly Bonadonna.

I bought a car at Alan Jay a year and a half ago, and dealt with Beverly for that transaction. At that time, I bought a used vehicle. I came back to Alan Jay and Beverly because they are very thoughtful and helpful and I trust them to tell me the truth about the choices I have to make.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Alan Jay Ford the Sales Team was...

By Britt1 on 8/30/2011 at 10:14 PM. Helped by Marie G., Rufus Brown, Joe Mullins, Sheryl Adams.

My experience with Alan Jay Ford the Sales Team was terrific. I decided that it was time to get a new car and I had my heart set on the car I had always wanted..a mustang. Marie made that happen for me. They found me the car I wanted and worked until I was comletely happy with price, payments and warranty. Everyone there was extremely helpful and made my car buying experience a pleasure. I will recommend Alan Jay Ford to everyone I know that is looking to buy a car. Thank you again Marie!! Sincerly, Kimberly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We just purchased our Ford Flex from Alan Jay Ford. I can...

By Claman on 8/24/2011 at 1:24 AM. Helped by Rufus Brown, Leon.

We just purchased our Ford Flex from Alan Jay Ford. I can not say enough good things about the wonderful service we recived. After looking at many other dealerships, we could not have been more pleased with the prices and the fact they went out of their way to serve our familys needs. The vehicle that we wanted was not in stock so they found it for us and went to Miami to pick it up. The staff answered all our questions and helped us tremendously. My family & I could not be any more pleased. Thank you Mr. Brown & Mr. Leon for everthing! You have some life-long customers here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I purchased a 2011 Ford Escape. I found Marie and Rufus...

By BryanW on 8/23/2011 at 5:08 PM. Helped by Rufus Brown and Marie in sales department.

I purchased a 2011 Ford Escape. I found Marie and Rufus in the sales department to be very warm, courteous and considerate. I was pleasantly surprised with my experience. I would do business with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the staff at alan jay ford is outstanding,they where...

By pewica on 8/19/2011 at 8:48 PM. Helped by rufus brown and marie e gentile.

the staff at alan jay ford is outstanding,they where efficient,courteous.and what i liked most was they did not pressure you at all which made my shopping experance there delightful.they have made me a loyal customer and my next car will be bought there.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I went to Alan Jay Ford to lease a new Ford Explorer. ...

By ivabryan on 8/17/2011 at 11:36 PM. Helped by Rufus Brown, Leon Watson, and Sheryl Adams.

I went to Alan Jay Ford to lease a new Ford Explorer. The service was very informative and they explained all the options from Ford that was available. Thanks to Rufus Brown, a friend and a person very knowledgeable in the car industry and a great asset to Alan Jay Ford.

I would recommend this dealer.