Dealer 2-Year Rating

Overall Rating

2.9 / 5
Customer Service
3  
Friendliness
3  
Overall Experience
2.5  
Price
3  
Quality of Work
3  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Good Job

By AmyMarie on 7/28/2017 at 1:44 PM. Helped by Miranda, Jeremy, Stephen.

The service department at Alan Jay Nissan does a nice job. Sometimes the wait is a little longer than preferred but the lounge area is comfortable and there's a special room for kids. Definitely don't mind coming here for my Altima's services.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Alan jay Nissan sucks

By Justinsrox on 6/25/2017 at 1:51 AM.

Our 2015 Nissan rouge cought fire in the engine compartment and we do not want that piece of xxxx car back so we filled a lemon law on it and they wanted us to pay 2,000 to give it back its dirty and not to mention when we where there my dad was talking on the phone and the sales manager took the phone right out of my dads hands this place is bad news alan jay needs to pack up and go back to Miami where he came from never will I ever buy anything from his dealership never plus they keep having tow trucks come bye my house looking for the car the car only had 15,000 miles on it and it spent most of its life in the shop being repaired

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Customer Serviced / Jeremy

By pw on 6/26/2015 at 12:56 PM. Helped by Jeremy.

The service here is excellent. Jeremy in serv. is the reason I would buy again. Have two cars with Jay logos. Have been going here for ten years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience!

By Ejkersey on 9/14/2014 at 12:15 AM. Helped by Jonathan Matos.

As a first time car buyer I was a little nervous about not only buying but also dealing with the possibility of pushy salesman. Jonathan was excellent, and that is underselling him! He was easy to talk to, friendly, knowledgable and just overall so easy to work with. I did not feel intimidated in the least and he made it very comfortable the entire process. I will for sure be back when the time comes to upgrade my vehicle :) THANK YOU ALAN JAY!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

clean facility freindlyand honest people willing to go...

By ryan246 on 12/9/2011 at 3:13 AM. Helped by wayne lloyd.

clean facility freindlyand honest people willing to go out of their wa to meet the needs or others.Also delivering on their promesis on time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Jackson was very professional, knowledgable, and...

By angelo350z on 10/18/2011 at 9:57 PM. Helped by James Jackson/Corbin Dyer.

Mr. Jackson was very professional, knowledgable, and helpful. He knew the product he was selling inside and out which inspired trust and confidence. Like Mr. Jackson, Mr. Corbin was instrumental in ensuring a smooth and hassle-free vehicle purchasing experience. He was straight-forward, honest, and ensured I understood the various terms associated with my purchase. I've bought numerous Nissan vehicles both in the US and abroad (six to be exact), but will surely consider going back to Alan Jay Nissan because of these individuals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Price
5   Quality of Work

This is the second car that my wife and I have gotten...

By jongwilkinson on 9/17/2011 at 6:49 PM. Helped by James Jackson.

This is the second car that my wife and I have gotten from Alan Jay Nissan. James has been my sales person both times. He is friendly, knows what he is talking about, and willing to work on gettin gme what I want at the price I want. Everybody at Alan Jan have been great to work with and I have worked with many Dealers around the state of Florida.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was very pleased with the way they all worked to give all...

By Carole Warner on 8/21/2011 at 12:00 AM. Helped by Wayne Loydd and Diane and Steve Holt.

Was very pleased with the way they all worked to give all the help and information we asked and help with the purchase for our new Murano

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

The service provided by Alex Abel and David Edereich was...

By debisingh on 8/16/2011 at 1:01 PM. Helped by Alex Abel & David Edereich.

The service provided by Alex Abel and David Edereich was excellent. Alex went beyond the call of duty(in the pouring rain) to make sure all features were properly explained. Alex even called after to make sure we are ok. I have already recommended Alex to my brother Raj, who is in the market for a new car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

The people are friendly and knowledgable. They made the...

By Linda Rodriguez on 8/7/2011 at 1:38 AM. Helped by James Jackson.

The people are friendly and knowledgable. They made the whole process of purchasing a new car simple and fast. They went to extremes to be helpful and give me a good deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I walked in the door and was greeted with an introduction...

By scheeredithe on 8/6/2011 at 1:04 AM. Helped by Wayne "Bo" Loydd.

I walked in the door and was greeted with an introduction and a handshake from Wayne. I told him I wanted a fuel conservative car, he showed me the Versa hatchback on the showroom floor and brought me a bottle of nice cold water. We then went out on the lot to look at the Nissan Sentra and another Versa, one without all the additions. I had told him I was financially strapped and needed to trade my big deisel pickup because it was too expensive to maintain. He let me take it for a test drive and then went in to get details and talk numbers. He took the papers back 4 times before a number was agreed upon that I could manage. He was friendly, cheerful, knowledgeable and determined to get me a good deal. A couple of hours and he was loading my personal stuff from my trade-in into my new Versa and I was on my way home.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I came in to this dealership even though I was far from...

By daneixa on 8/3/2011 at 11:20 AM. Helped by James and Diane.

I came in to this dealership even though I was far from home because I had heard of it's reputation for customer service. I was ecstatic to find out that my trip had been completely worth while. You can buy a new vehicle anywhere but the experience has to match the excitement of the new car itself. The staff was amazing, knowledgable, courteous, and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman Alex was very knowledgable in vehicle and went...

By Nissanowner11 on 8/1/2011 at 2:49 AM. Helped by Alex.

Salesman Alex was very knowledgable in vehicle and went out of his way to get a deal done for us. Would recommend him to my friends and co-workers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

After having went through the WORSE car salesman at the...

By Cheryl Key on 9/30/2010 at 10:06 PM. Helped by Terry and David.

After having went through the WORSE car salesman at the Lakeland Nissan Dealership,I called Alan Jay Nissan in Sebring Florida and before we even got to their location, spoke to the manager David. I explained the horrible ordeal my mother-in-law and I had just been through and that I wanted no BS car salesman crap! Not only was David friendly(not pushy) and knowledgable - he told me they wanted our business and to come on in. He and his sales person, Terry, made us feel like we were shopping with friends! They were pushy or rude and bottom line - gave us the best deal so we did not have to keep shopping around. I am a 48 year old woman who has bought many cars over the years but was helping my mother in law buy her 1st. Never in my life had I experienced a more pleasant and friendly car purchase from the staff at Alan Jay Nissan. I would highly suggest to any woman, or man for that matter, to shop for a car with these people. It was an awesome experience and I never thought I would say that about car shopping! Thank you ALan Jay Nissan! Cheryl Key Winter Park, CO 80482

I would recommend this dealer.