Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.7  
Friendliness
5  
Overall Experience
4.8  
Price
4.5  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

alderman Chevy gmc Buick

By Coreyf10 on 5/20/2019 at 9:11 PM. Helped by Kylie Dave and erick.

Aldermans sales crew and financial people are too notch they all go the extra mile to make sure your experience is great. Kylie also went way above and beyond as a sales person

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Prompt courteous service

By Hsr123 on 5/2/2019 at 3:55 PM. Helped by Chris, Walter.

Quick check in. Service video with detailed explanation. Friendly atmosphere. Waiting area comfortable with coffee and wifi. Prices reasonable for dealership service. Plan on returning to Aldermanc for service.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great people to do business with

By Miss Vt on 4/22/2019 at 12:18 PM. Helped by Kylie Eagan Dave Magro.

Dave went that extra Mile so that I could leave feeling very confident about my buying experience Kylie was an excellent sales person who made me feel extremely welcome and explaining all my options and going over every detail of my buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

State inspection

By Tom3 on 4/18/2019 at 4:06 PM. Helped by Mike.

Craig Mullan is by far the best employee you have in service, he pays attention to detail and helps out with all my needs. Craig is the reason I use your service Dept!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman was very pleasant

By Mark on 4/10/2019 at 10:04 AM. Helped by Jim McKearin.

Jim McKearin was very helpful throughout my truck buying experience. He took time to make sure I found the right truck for me. I would recommend him to anyone.

I would recommend this dealer.

Overall Rating

2.5  

2   Customer Service
5   Friendliness
2   Overall Experience
1   Price

Inspection & Oil Change took 3 Days?

By Silverado Owner on 3/5/2019 at 6:42 PM. Helped by Jamie.

Originally brought my truck that I leased here in for an oil change. Was told it also needed inspection. Asked me to leave it for a few hours. Started inspection but unable to complete due to lack of a part. We brought it back again the next day and dropped off in morning. End of the day we get a call saying unable to complete inspection and asked us to bring it back again for a 3rd day on Monday. We did and we finally got it inspected after almost $300 bill. Other dealers in the area offer free inspections on vehicles leased. Considering new options when this lease runs out now.

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Purchase a car

By Mgb on 2/17/2019 at 6:42 AM. Helped by Walter Manley Kylie. Eric.

The paperwork was way to long overall the process was very good all the staff were friendly and helpful Sally our dog was treated well also she had a wonderful time there going to visit with everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, quick & informative!

By Aserene2 on 1/29/2019 at 7:57 PM. Helped by Jaime & a technician.

Jaimie was great, very professional & friendly at the same time. The option to see & hear the technician go through your car was great & very informative! My car was done before I knew it!!! ( Less time than I planned on!)

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Positive experience

By Turnedaround on 1/19/2019 at 9:35 PM. Helped by Don’t remember.

Many years ago I had a bad experience with alderman service department however when I was shopping for a new vehicle I decided to give them another chance and I’m glad I did. It was a very positive non pressure experience and their service department has been open and honest nothing but exemplary. Thanks for changing my view of your dealership.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great customer service

By Camaro on 1/16/2019 at 3:35 PM. Helped by Chris.

Is like there is no other customers in the store when you arrive,because they are always ready in coming customers .Always ready even if you come early and l liked the video service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Vehicle Service

By Wave2198 on 1/17/2019 at 7:14 PM. Helped by Jamison.

Everyone was very helpful and service was performed promptly. I had a few bad experiences at a GMC Dealer in Springfield VT, so I was happy to see that all of the dealers are not the same. I am going back next week for a follow up service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jim McKearin is the man!

By Genovt69 on 11/6/2018 at 5:06 PM. Helped by Jim McKearin.

I have purchased or leased 10 vehicles. He's a credit to Chevrolet and GM and Alderman's. He knows the product, including the bells and whistles. Definitely a returning customer!!

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Have a truck inspected and serviced great job

By Big R on 9/6/2018 at 2:28 PM. Helped by Craig.

Great jobWorked on my truck in to get inspected timely manner very friendly did a great jobService department is second to none there awesome great job!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick response

By Bryan on 9/6/2018 at 12:41 PM. Helped by Adam/Service.

I left a message before Alderman’s opened today, needing immediate advice on my car inspection. Adam in Service called me at 7:30 a.m., answered my question and gave me alternate sites in southern VT where I could get my car inspected. Very helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department

By Poky1313 on 8/22/2018 at 1:43 PM. Helped by Craig Mullen, Jon Sweenor.

Craig Mullen goes above and beyond to make sure you are satisfied. Jon Sweenor is also a top notch mechanic. They should both be recognized and awarded.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great team

By Dllynchy on 7/10/2018 at 10:46 AM. Helped by Kevin,dave.

My wife and i purchased a car years ago (from Alderman's) and I wasn't that happy with the whole process then . I figured we give them another shot with are new Buick and glad to see they have made some great changes .we we're treated very well and the new kids room is awesome. are 3 year old grandson loved it!! customer service is very important to me when I'm spending 30 ,40 or even $50, 000 on a car .and I'm glad to say Alderman staff is doing a good job of that now in the past I wouldn't recommend them and they got a bad rep . Today I'd give the 5 stars and would be happy to buy from again ( hopefully a Corvette next)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service - Jamie Smith @ Alderman's Chevrolet

By Bryan on 2/9/2018 at 6:59 PM. Helped by Jamie Smith.

Jamie Smith was efficient, quick, informative and friendly in handling my need for a warranty-related repair to our Chevy Bolt. He facilitated conversation with the technician working on my vehicle to make sure everything was in order.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional/Straight Foward

By TomL on 1/31/2018 at 12:57 PM. Helped by Chris Hughes, Jim Mckearin.

I had a recall service as well as an oil change. During the service met with sales staff regarding options. Very straight forward, professionals that are honest and play no silly games or manipulative gimmicks. They listened and armed me with very useful information. So on both ends my experience with service and sales was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service call

By Buick, marilyn on 1/31/2018 at 1:33 PM. Helped by Mike T.

The people are very helpful and checked out damage that was done to car from hit and run. Every one was pleasant and helpful. Will use this company again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris from service has been up front, honest, well mannered

By Krista chevy 2012 on 1/25/2018 at 6:40 PM. Helped by Chris Hughes.

My 2012 chevy equinox had blown a #1 piston and the man chris has been great. I have had some problems with my warranty company and hes gone above and beyond. I will defently be keeping him in my car life lol.

I would recommend this dealer.