Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

TP Hyundai Sonata 2018

By tphilpot1.1 on 12/7/2017 at 5:43 PM. Helped by Thomas “Tommy” Stith and Joon Bae.

I like to thank Tommy for his experience with helping me on my vehicle purchase. He was not aggressive or pushy and I felt comfortable with his honest approach to the sale. He was patient and answered my questions, I also appreciate Joon’s assistance and guidance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By jbickerton3816 on 12/4/2017 at 5:19 PM. Helped by Jae.

Great car buying experience. I will recommend the dealership and Hyundai to my friend and family. Its been a nice vehicle so far and I wish I can drive this vehicle for long time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service by Ken!

By almartin78 on 12/1/2017 at 5:20 PM. Helped by Ken Hong, Tim Newton.

I had a very comfortable experience with Ken and Tim. They explained everything very well, and secured me a great deal. I came in looking at a used vehicle and they put me in a brand new Elantra for about the same if I had purchased the used vehicle! I got the exact exterior and interior colors I wanted. They have gone above and beyond with great communication and friendliness. I look forward to having my car serviced there for years to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Superior Sporting experience at Alexandria Hyundai

By bevcin1977 on 11/30/2017 at 5:26 PM. Helped by Thomas Stith.

I would recommend this dealership to anyone who wants to be treated very well by the staff and wants to feel at home while there. From the beginning we were warmly greeted and taken care of very professionaally. I met the manager Mr. Joon who was very helpful and kind. Our salesperson Mr. Stith was completely professional. He met our needs for information and experience with the products. I was very pleased with this experience and would use this dealership again when the need arises.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very friendly

By lndeasy92 on 11/28/2017 at 5:37 PM. Helped by Ray Jacobs, Ken.

Everyone I worked withcwas extremely friendly, helpful and genuinely cared about meeting my personal needs when I can to leasing my very first vehicle. Even the owner of the dealer shop took the time to great me and personally offer any services i may need in the future. I had a great experience woeking wiith Alexandria Hyundai

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Can’t be better than this

By fragionecianne on 11/19/2017 at 5:20 PM. Helped by Jae Lee.

I was a little picky on this purchase but my sales person was patient enough to go through all my selections. This deal was pretty fair and went beyond my expectation in terms of service, price, etc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Service

By mglodato57 on 11/17/2017 at 5:26 PM.

I have purchased my 4th Hyundai Sonata and my son has enjoyed his for over a year now. My experience with the Sales Manager- Joon Bae and Sales and Product Consultant- Eric Cho has been remarkable. There expertise in Hyundai vehicles has brought me back for years and I will continue to purchase them. Thank You.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

2nd Santa Fe

By mz.wertz on 11/14/2017 at 5:26 PM. Helped by Ken.

this is my 2nd Santa Fe purchase. I kept my vehicle for 12years...my 2005 was bought brand-spanking-new in Maryland. My experience with this purchase was much quicker (and the vehicle much fancier, lol). i'm in LOVE with the whole everything: truck, process, pricing, etc! 5StarS

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you!

By veritozave on 11/10/2017 at 5:21 PM. Helped by Mike.

Mike was super nice, friendly, and straight forward. I first called him and I thought he was serious and worth making business with. then, I went to the dealer and he was, indeed, extremely nice and helpful. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

easy trip

By nlodato76 on 11/8/2017 at 5:17 PM. Helped by Eric Cho.

Both Eric Cho and Joon the sales manager made the buying experience very smooth. I was very happy with the price and was not pressured in anyway. They are both professionals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my Hyundai

By woosungchoi on 11/6/2017 at 5:17 PM. Helped by Eric Cho, Joon Bae.

Mr. Cho provide me a best price. I drive from MD to pick up my new Accent. He is very nice. He provide me a easy car shopping experience and best savings for me. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By sallystarr15 on 11/4/2017 at 4:20 PM. Helped by Eric Cho.

Eric Cho was beyond my expectations in so many ways. He was patient, informative, and took the time to ensure that my needs were met during my car buying experience. He set up my car audio for me prior to leaving, provided me a full tank of gas, reviewed all maintenance information with me, and even went as far as to deliver my official tags to me AND changed them out on my car for me, so that I did not have to make a separate trip to the dealership during the week. He also called promptly after our finalization of the sale (I believe the following afternoon) to ensure that I was satisfied with my purchase and provided me the opportunity to ask any additional questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Me at Home

By donaldw1 on 11/4/2017 at 4:17 PM.

I was quite satisfied with the salesperson. He was not a haggler and addressed all of my concerns professionally. He did not try to sell me anything I had no need for. This was a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience

By ram54651 on 11/2/2017 at 4:21 PM. Helped by Eugene Daughty, Tim Newton, Kevin Reilly.

Our experience at Alexandria Hyundai was outstanding. Our salesperson met us on the lot, with several vehicles from which to choose, based on a phone call regarding our preferences. Following our selection of a vehicle, the offer and financing part went as smoothly as possible. The dealership owner made a personal contact and offered his services if ever needed. I will definitely return to them for my next vehicle as they really tried hard to accommodate us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By lesliegold on 10/28/2017 at 4:16 PM. Helped by Eric.

I had great experience. all staff was friendly, my sales person was very knowledgeable on vehicles. I think I got great deal as well. Very happy! Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Wonderful Experience.

By atfoley on 10/19/2017 at 4:33 PM. Helped by Our salesman Ray Jacobs and the Finance Director were both terrific..

The dealership and salesman were excellent. I've been looking for a new car for quite awhile. My choice was between a Nissan Altima or a Hyundai Sonata. After visiting several dealerships, the Alexandria Hyundai's salesman showed me all the features of the Sonata and explained the great warranty. This information convinced me to buy the Sonata.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai SANTA FE

By pierre_jolly on 10/19/2017 at 4:24 PM.

Everything went well and everybody was very nice with us. We had a pleasant experience at the hyndai Alexandria and we would recommend this place

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Wouldn’t want to return

By julia.k.walker on 10/19/2017 at 4:22 PM.

Treated as if I was an ignorant female by the salesperson, talked down to as if it were my first time purchasing a vehicle. Seemed he was only concerned with his bottom-line.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Lease Experience

By laurenbeegle35 on 10/19/2017 at 4:19 PM. Helped by Navid.

I was happy with the pricing and service provided by Hyundai Alexandria and will return to them for my car maintenance. Navid, who worked with me, was professional, knowledgeable, and helpful. They even gave me a slice of pizza and water while we filled out paperwork.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you

By amggebre on 10/13/2017 at 4:33 PM. Helped by Mr Eric Cho.

I purchased two vehicles and in both times of purchase my family had a nice experience. My sons are satisfied with the cars. I hope they are happy with the maintenance going forward.

I would recommend this dealer.