Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

I like dealing with Alice Chevrolet.

By BALLMONTEZ on 1/21/2019 at 4:31 PM.

I like dealing with Alice Chevrolet. It does take too long for a Oil Change and Tire rotation. This trip I had to wait 2 1/2 hours. I know I should make a appointment. Nelda always treats me with lots of respect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service

By ASHLEYM.SHARON on 1/19/2019 at 5:39 PM.

Great Customer Service, quick work, positive experience! Will definitely return in the future... advisor explained everything I was getting from start to finish and even included a free wash!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional employees

By CLTREVINO on 1/11/2019 at 8:01 PM.

They are very professional when it comes to the service and quality of timing. They came and told me needed to be done and how much longer it would be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated like family

By ectorgarcia55 on 1/8/2019 at 2:06 AM. Helped by Enrique espinoza-. Matt I don't remember his last name.

As soon as we walked in we were greated with a smile .we had our grandson with us and they treated him like one of their own. They did a great job of explaining all the extras the truck had and explained everything in detail.I explained that my wife needed runners on truck and they told us no problem that you all would install them I have got many vehicles in my lifetime and this was the best experience I had thank you again for treating us like family

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service visit

By ALOPEZ23 on 1/7/2019 at 5:10 PM.

Repair was done quickly. The part I needed was in stock so it didn't have to be ordered which would have been a delay. I feel the cost was justified. It was a good service experience.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
3   Quality of Work

It was ok

By DIAMONDCCONSTRUCTION on 1/2/2019 at 7:27 PM.

Took longer than quoted. Tech dropped oil somewhere cus you could smell burnt oil. Didn’t have that in previous oil change. Price was great. 3stars from work, 5stars customer service & price .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By anselmorivera on 12/25/2018 at 4:06 PM.

Outstanding customer service very experienced staff definitely great prices most of our transaction was done over the phone our paperwork was ready to sign upon arrival The whole ordeal took about an hour..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire replacement

By DOLPHIN_JAB on 12/8/2018 at 3:14 AM.

My tire was damaged and needed to be replaced. Nelda took all the necessary information needed to replace my tire under the insurance. When the tire arrived, she called and scheduled me in. Best customer service ever!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By SOUTHERNGIRL1687 on 12/1/2018 at 3:33 PM.

I always have a great experience here and the sales department and service always takes excellent care of me! I will always buy from Alice Chevrolet!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Small problem but extraordinary fix!

By Lala on 11/29/2018 at 10:08 PM.

We took our car in to be detailed and it wasn't by oversight. Nelda Guzman was amazing in getting our car in at our convenience and making sure everything was done correctly. Nelda is amazing and Alice Chevrolet is very lucky to have her in their Service Department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By RAINDROP788 on 11/29/2018 at 5:40 PM.

Very clean, friendly, employees had a smile on their faces. Great job on the car. Got the job done in a timely manner. Satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Took my Acadia for service (oil change, tire rotation and wi

By elenas1210 on 11/29/2018 at 1:26 AM.

Awesome staff and great service. My needs are always tended to in a timely manner. KUDOS TO ALICE CHEVROLET. Nelda at service is a great asset to the Chevorlet family.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

No hassle!

By morgans2310 on 11/23/2018 at 7:59 AM.

Went in as a walk in and took care of what I needed to be done without an appointment. Called me when the vehicle was ready instead of me checking on the status myself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Salesman Ever!

By JRESENDEZ6 on 11/20/2018 at 2:29 PM.

Justin Nwosu is a great Salesman! This is the second time I buy a vehicle from him. He is patient and very knowledgeable about the vehicles he is selling.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Immaculate

By jeremylee06 on 11/19/2018 at 2:07 AM.

EXCELLENT SERVICE, Got me the car & payment that I wanted, Very satisfied! Love my new ride I will be back when i’m ready to buy a truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By ANTONIO_GMZ on 11/17/2018 at 5:03 AM.

Nela is very helpful when you are in a need to get your truck service. She always try to get you in the same day. Also offers coupons when available.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great dealership

By Meme12 on 11/16/2018 at 9:26 PM.

I called schedule test drive and Johnathon garza Sales man was very good on helping find the right car we needed! Ask for him he is a really great person..! Thanks Rv

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kike was awesome and cared about my needs.

By datoews on 11/5/2018 at 2:13 AM.

It has been exactly three weeks since I lost my husband so unexpectedly. Since my husband was a mechanic, he was the one that always worked on my 20 year old Toyota Camry. It's weird, but I know that cars are just things and don't have feelings. Some how my car sensed his loss and it started to shut down. Since I knew I had to return back to work, I needed a car that would be dependable. That wouldn't leave me behind since I'm a school teacher and work out-of-town. My bother wanted to take me to look for cars. The first place we stopped at was at the Alice Chevrolet. I parked my old car and walked to the car that caught my eye. The 2018 Malibu. Kike, the consultant wasn't pushy and took the time to get to know my thoughts and my needs. He made me feel like I was the only customer. He along with his boss worked hard to get me a good deal. I was very thankful for their kindness and sensitivity.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

xm Issue

By ETVILLESCA on 10/26/2018 at 7:15 PM.

Looking for an answer why my XM SERVICE ACTIVATION WILL NOT ACTIVATE...This was not the issue after all... THANK YOU FOR THE HELP ANYWAYS!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance

By CANDYCANALES62 on 10/16/2018 at 11:09 PM.

Went to do oil change, tires rotation, and to make sure my truck was up to date with the maintenance. Customer service was great and very helpful.

I would recommend this dealer.