Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.5  
Quality of Work
4.5  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great place.

By Juan on 6/30/2019 at 2:50 PM.

Salesmen are great. They will work with you and go to extra lengths to get you in the vehicle you want. 4th vehicle I have bought here.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Quick, easy, and painless.

By TyLew on 7/7/2019 at 2:40 PM.

Oscar did an amazing job getting me into a truck that I needed where no one else could. He literally made a miracle happen and I won't hesitate to do business with him again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience

By Osanchez on 6/30/2019 at 4:28 AM.

Easy purchase. Oscar Rodriguez made the purchase smooth and exciting. Fast delivery of the vehicle. The staff was very friendly. Highly recommend All American Chrysler Jeep Dodge.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

2015 Ram PU

By Brenda on 6/29/2019 at 4:47 PM.

This is the second vehicle that Cody has sold me. He is very good to work with and listens to what I needed but also understood what I didn't need or want.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Good people

By ALLEYNEJL on 6/27/2019 at 3:45 PM.

Very helpful and good individuals working there, were willing to help me get the vehicle I wanted to. Extremely friendly and humorous during the visit to their location putting me in more of a willing state to purchase from them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Take care of business

By BSWOODROW on 6/26/2019 at 4:55 PM.

Very professional, took care of business was very prompt on delivery and make ready. Service department was very quick on making repairs on my jeep, which led me to purchase the new vehicle from all American

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Mjones8 on 6/22/2019 at 12:00 AM.

Cody Clements is a phenomenal salesman. We came in found our vehicle and in less than a couple hours were done with the deal. Everything about the experience was smooth and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By Cujo3048 on 6/17/2019 at 3:35 PM.

Dustin has helped on my daughters Jeep and my wife's Dodge Challenger. Awesome service and Dealership had me in and out in 2hrs. Awesome!

I would recommend this dealer.

Overall Rating

2.7  

3   Customer Service
3   Friendliness
2   Overall Experience

Worst new vehicle buy experience ever

By Customer 6-5-19 on 6/14/2019 at 5:30 PM.

Zach our salesman was awesome but the finance department is where we had issues. Coy was our financial person he ask for items and we brought them to him and he said that’s not what he wanted so I had to go back and get info he asked for and before I handed it to him I said if it’s not what he wanted then he could cancel the deal before I handed it to him he said yes that’s what I needed. Coy makes you feel like an idiot. He lied about several thing for instance he told us we could move our payment date out as far as 60 day that’s not true and not a problem just didn’t like being lied to. He needs training on costumer service if he keeps that position because he can’t communicate with people without making us feel like we are stupid. Like I told Zach our salesman I wouldn’t send anyone to this dealership because they didn’t need the aggravation of Coy. In my opinion Zach and Coy should switch positions.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Rocio torres on 6/8/2019 at 4:08 AM.

Thank you for you patients on working with us and getting us a great deal for our first time we are looking forward to do more business with you in the future

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
3   Quality of Work

Very unfriendly people

By TXadvo on 6/6/2019 at 3:17 PM.

I always dread going to this place. The only reason I go is because I have lifetime oil changes with the purchase of my new vehicle. It always takes forever, never less than an hour and a half that you have to wait. The receptionist is exceptionally rude. They always send emails saying it's time to schedule an appointment for service due, but when you call they say they don't schedule appointments. Either way, you're in for a long wait. The rudeness of the employees makes it almost not even worth going in to get the free oil change. Very disappointing.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep service

By BSWOODROW on 6/6/2019 at 3:14 PM. Helped by Eddie was the service writer.

The service team was very professional and helpful. Eddie kept me informed throughout the week and the repair was completed faster that I thought it would take

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Erica1980 on 6/5/2019 at 4:23 AM.

We had no idea we would get a new car, but we did. Great staff, and an overall good experience. I would recommend this place to buy a vehicle.

I would recommend this dealer.

Overall Rating

4.6  

3   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Porters?

By BOEHM_BOBBY on 5/31/2019 at 5:50 PM. Helped by Eddie.

For some crazy reason...someone decided that they didn't need porters. But for me it is a great help as I am in a wheelchair. Also, why are there still no handicap accessible ramps for the service area after several requests? Yes, I can access the service area by going through the shop area...But I shouldn't have to. And I'm not sure why Eddie left and don't care....But at least y'all were smart enough to bring him back. Eddie has always made sure that I was taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By DDeLaRosa on 5/31/2019 at 4:50 AM.

The simplicity of this dealership was one of my favorite parts. I confidently came to The Auto Plex with high hopes of a great truck and more importantly a great deal for that truck. My expectations were exceeded and am now driving what I was hoping for. Oscar Rodriguez and anyone who took part in getting me into this amazing vehicle! I thank you for your hard work, time, and effort.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By DEBRAELGUEZABAL on 5/30/2019 at 11:03 PM. Helped by Andrew McCabe Aubrey Trufont.

Great dealership everyone worked hard on getting us in the vehicle we wanted especially Cody Clements and Andrew McCabe Love our new Jeep So Happy

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great

By Cjones2 on 5/27/2019 at 2:40 PM.

I informed them of an issue and he truly went above and beyond to fix for me. Really happy with my experience here and the overall great staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Interesting buy.

By BHALBERT1 on 5/24/2019 at 8:00 PM. Helped by GM Andrew.

Experience was interesting as I had not intended to buy but was thinking lease. Cody clements was very patient/helpful n as it was...I traded my 2016 Jeep in for the 2019.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Interesting.

By BHALBERT1 on 5/24/2019 at 7:07 PM. Helped by Andrew, GM.

Had not Intended to buy a car that day but Cody was very very helpful, patient and trying to be sure that I could get the best deal if I wanted to trade my car in instead of leasing. He worked with me 3/4’s of the day and then the general manager Andrew also assisted. I ended up buying the car and trading my other car in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous service, great salesman

By jramz53 on 5/24/2019 at 5:12 PM.

Had a great salesman that took time with us. Spent 1/2 day with him until grandson got what he wanted. Very happy with buy.

I would recommend this dealer.