Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.1  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.3  
Quality of Work
4.2  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Overall Experience

worst service center

By amcanales on 10/23/2017 at 6:32 PM. Helped by Shane.

I bought a car from this place a couple of years back and would never recommend this place to anyone. My sister has had her fiat in there since Wednesday and these bozos haven't even looked at it yet. I called up there Thursday and was told they had about 80 cars in front of hers. That's a bunch of crap. If they don't know what they are doing they should just shut down. This is the worst place for service. Avoid this place at all cost. My sister has been without a car for almost a week and they couldn't care less. What a bunch of losers!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible service department!

By Michaelbodin52 on 10/20/2017 at 3:28 PM.

Was threatened by the service manager Robert! My wife wanted me to Handel the situation and they refused our vehicle has lost a quart of oil since they Supposedly replace the front main seal they supposedly also put a new transmission in our vehicle and yet it starts whining already after not even a month. If you can stay away from this dealership stay far away horrible people there!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Mae on 10/13/2017 at 3:00 PM. Helped by Eddie and Shane.

I cannot say enough good things about our experiences at this dealership and these three employees at their service center. Robert Cardosi and these men at their service have made our issues their issues.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Cruze!

By cj072177 on 10/7/2017 at 10:41 PM.

These guys at All American Dodge were amazing. They went out of their way to make my purchase as timely and pleasant as possible...I would and have already referred people to the dealership when they decide the want to shop for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best. Car. Ever

By Lindsey red on 10/7/2017 at 12:24 AM.

Troy and the guys at the dodge house were very helpful in getting me into my new jeep. They did everything to could to get me what I wanted while staying within my budget. Troy has been so helpful with all my questions and has taken such good care of me! I will definitely go back to him for my next purchase!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Troy Dodson

By Jrio10 on 10/6/2017 at 5:37 PM.

Troy helped me out greatly brand new Jeep Compass, Trailhawk. As affordable as you can get for a new car. The quality of my Jeep is great, very smart design, the off-road capabilities of the trailhawk model are pretty phenomenal. Troy is great dude and is an honest, ethical salesman. highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Troy was amazing!

By Kiawac95 on 10/5/2017 at 9:11 PM.

I had been searching for a car for awhile and couldn’t find one that was perfect. Troy took his time and found the exact car I wanted. I’m very picky about what I’m driving but he was very patient with me. He is an amazing car salesman and I would recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Mary S on 10/5/2017 at 6:53 PM.

Troy was awesome he searched high and low and found us the perfect truck. Troy has sold us 5 vehicles so far and we'll continue to bring all of our business to Troy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Deal

By flutelady on 6/3/2017 at 10:04 PM.

Great help finding my last "forever" ride..... Loving my Jeep. He made it easy to choose, no pressure and just the right answer when I asked him "how much". Thank you Oscar Rodriguez for helping me into just the right ride.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service over and above

By GLENN W PAUL on 5/8/2017 at 2:04 AM.

I recently was on a cross country trip and my engine light came on outside of San Angelo. I pulled into All American Chrysler Jeep and they took care of me over and above my expectations. My Service Advisor Josh Hewitt was awsome! Josh helped me get my Jeep back on the road and helped with accomodations for me in San Angelo. Josh's communication throughout the whole ordeal was a welcome change. I don't live in San Angelo, but I would highly recomend the service I received at All American Chrysler Jeep. Thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By amurphy02 on 4/19/2017 at 7:53 PM. Helped by Robert Cardosi, Lonnie Plank, Coy Carney, Ronnie Almeida.

I bought a used 2009 Dodge Journey with an extended warranty. 3 days after having the car the A/C stopped blowing cold. Took it to the Dealer and they said Warranty wouldn't cover it, since it was a pre-existing problem. Fast forward to 2 weeks later, now we notice a leak coming from the oil pan and a ticking noise from the engine. We call the dealership to get it looked at, there were a number of issues with the vehicle that were not noticeable. The car ended up at the dodge house for quite some time. I ended up having to purchase another vehicle while this was going on. Now not only did the Dodge house (Lonnie Plank-Service Manager) fix absolutely everything out of their own pocket they realized that buying another vehicle was putting us in a financial situation that was rough. Robert Cardosi (General Manager) bought the entire vehicle back from us (not trade in FULL PURCHASE) Free and Clear, these people went above and beyond for my wife and I.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Rude!

By devan1174 on 3/19/2017 at 6:11 AM. Helped by Jeffrey.

Everything was going well until the end of the process. I was asked if I wanted to trade in my current vehicle, I had said no already before but reconsidered at the end and said yes. Ernest susaita was asked to look at the trade in and get a value. Looking out the window said "why would I want that!? No offense but it looks like a cheetah ain't nobody going to want that, what am I going to do with it!?" (It's a 2010 red dodge charger and had some body damage, but the sales man offered to take it as a trade in to help the deal.) In a very rude and unprofessional way then Proceeded to laugh along with the rest of the staff. No deal was made nor will I recommend this place to anyone.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Kimberly Pfeuffer on 2/27/2017 at 4:21 PM.

I just purchased a vehicle through oscar a few days ago and he got me exactly what i wanted color and all ! It was so quick and easy. I definetly recommend going through him to purchase a vehicle !

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Blessed!

By Vfam15 on 2/14/2017 at 2:52 PM.

He did it again! Every time, he has worked diligently to get us the best deal. His willingness to go above and beyond to make sure we get what we want amazes me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied once again

By Katrina Guevara on 2/1/2017 at 3:25 AM.

This is my second time buying from All American and Jerardo Perez and I was not disappointed once again. Jerardo has always managed to get me into the vehicle I want with the payments I can afford. I recommend to anyone looking for a new vehicle try All American and go through Jerardo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By BigChief69 on 2/1/2017 at 2:27 AM. Helped by Joaquin junior carmona.

This dealerahip by far is the best dealership in town every other one i went to they turned me down but all American dodge helped me out they put theyre hands in the fire for me and for that i appreciate them

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

very helpful

By reynaldo1 on 2/1/2017 at 1:04 AM.

Troy did a great job, he got us exactly what he wanted in a second car. would recommend to anyone!! went above and beyond for us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of the best!

By Jennifer Aguillon on 1/30/2017 at 4:31 AM.

My family and I have purchased many cars from Oscar Rodriguez! We always get in and leave happy! Just recently I went for a 2017 Dodge Journey, only color available was red and I wanted black so Oscar made it happen!!! Loving my journey in black and it looks even better than the other!!!! Thank you Oscar for always giving great service!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By shara anderson on 1/27/2017 at 2:26 PM. Helped by David Yanez.

David Yanez and Edgar Tapia sold me my 2017 charger and it is amazing , friendly staff , i definitely recommend these two gentleman to help out on anything you are looking for.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never again!

By SlickRick on 1/18/2017 at 12:32 AM. Helped by Andrew McCabe (Very unresonable, rude).

Let's start with the buying experience. The truck I bought new is a 2014 Ram Sport R/T, so it's been a couple of years. They did not have the truck I was looking for on the lot (not a surprise) but they could get me one from another dealer. After the deal was made, (full price for a new truck)they said it would be there in a couple of days. I had the Vin# and wanted to see some pics so I Googled it and found the truck. The dealership website had big red letters that said "Ask about our hail sale". I called them because I didn't want a damaged truck, they said it had been outside during the storm and that it was damaged. Well I called my sales guy here and he said that wasn't true when I asked. So the truck arrived, with some of the shottiest hail repair I've ever seen. So they tried to pass off a damaged truck for brand new with brand new price tag, and lied to me in the process. They said they could get another one, and I went ahead and let them. After all that, they didn't want to let me leave with my truck (which I was trading) and gave me one off the lot. Once it arrived everything was good, until I had the truck for about 4 months and the electronics were malfunctioning.. so I took it in. They gave me the runaround three times before getting it fixed. Nick Nicholson was the Service Manager and he was very professional, in fact I had to ask to speak to him before anyone in there took me serious. He got me a rental and took care of me the way I expected him to, and the truck was fixed. Also one of the Parts guys there have been very good, can't remember a name. Everyone else there deserves a kick in the keester...hard!

I would not recommend this dealer.