Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.2  
Quality of Work
4.5  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chevy Equinox

By Ninemmruger on 10/23/2017 at 4:58 PM. Helped by Dakota,Laura,Everett,Joe ,Buddy.

I went to Morristown Chevrolet to test drive a equinox a young salesman by the name of the Dakota showed me a few equinoxes I test drove one, really liked it. Everyone at the dealership made me feel like family there was Everett the sales manager Dakota my salesman and then there was Laura internet sales and buddy he's the one that helps with financing, Joe he's the big guy that sets up front. When you go there you may have one salesman but if he/she is not available everyone tries to help you very nice people there. They have time to talk to you and answer any questions and yes I would recommend this dealership I would highly recommend it! MORRISTOWN CHEVROLET U GUYS ROCK!!!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

servicw

By keith on 10/2/2017 at 12:06 PM. Helped by otto.

I was able to get a loaner car that helped with getting my car repaired which minimized me having to bug friends and family for a ride back and forth to the dealer

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lack of Professionalism..Misrepresented...Do not do Buy Here

By skyewalker99 on 9/23/2017 at 3:49 AM. Helped by Dustin Kaufman.

I called 10 days ago in reference to a F150 truck...politely asked if the truck was in inventory? It required me calling back several times..salesperson was calculating commission not concerned about having truck, his reply was what was the price of vehicle? He located truck finally. next day. I usually never ask for military allowance, I did, the salesperson immediately said no...most times I dont care as most vets play the poor me card..I dont. The vehicle is 2 hours away by car so of course I need all the information available. Moving forward I actually gave up on truck. The general sales manager Dustin gets involved by email I tell him the story he seems concerned offers a allowance, more than I wanted to pay by made a fair attempt. The hurricane came I was called to Florida to shore up my familys home. I come back to NC 5 days later..call the dealer speak with Everett ask if truck still there he says yes. I say im coming to see truck the following day. I call on the way he says the truck is on the way to auction in Knoxville. now I see the truck plainly on the website, car gurus and several other sites. They did not want to sell the truck at agreed price. Who knows...They make the car business live up to its lying cheating reputation. You be the judge ill go elsewhere..

I would not recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

Sales person was nice at start but was rude upon return for

By Pops on 8/22/2017 at 1:44 PM. Helped by MK.

Sales person was nice up until sale was done then was somewhat rude and avoiding. Service department was good and informative. Hoped for better in sales department.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lof change

By Rjh on 7/30/2017 at 8:51 PM. Helped by Tyler.

Good job on lof also answered all my questions.good customer relations.i also talked with parts people and they were very helpful. I will coming back.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great people

By Jboy112 on 7/20/2017 at 2:42 PM. Helped by Joe.

My parents bought me a new 2017 chevy Silverado here. They gave us their bottom dollar when we asked that's all we wanted. Got a bunch of incentives and discounts. Very friendly and are willing to work. Joe is the salesman to go to. He is very kind and very willing to work with anyone's budget to get you out of that dealership happy with a new car or truck.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Above and beyond

By Momof3 on 6/26/2017 at 7:35 PM. Helped by Mike.

I had appointment that day. They took vehicle straight back and got me out with plenty of time to spare.. thanks so much for your hospitality

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

I found the car on website with a fair price

By George from Johnson City on 6/9/2017 at 7:09 PM. Helped by Dustin.

I bought a used 2005 GMC Denali with price being within KBB and NADA price. It was price to sell and didn't have to talk them down on price because it wasn't over price like many dealership do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By Lrgilmer on 5/9/2017 at 9:22 PM. Helped by Otto!!!!!.

Best price in town and done in an exactions manor thanks to Mr. Otto himself. Will definite be coming back! Highly recommend dealership in the Morristown area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The same level as Lexus, Porsche, BMW, etc.

By Steven Trent on 4/16/2017 at 2:25 AM. Helped by Laura Breault.

I help people find vehicles, I am a buyer agent. I watched Laura Breault and the staff work a deal on a brand new car that I thought could not be done. After that, I have taken several of my clients there and they have ALL left 100% satisfied. ALL of them got a vehicle THERE!!! I have tried many other dealers, secret shopped other dealers, "tested" other dealers, and have found that 99% of them, I would NEVER take a client to, nor purchase from myself. Shaking my hand and offering me the world does not work on me!! 6 months ago, I would have never walked onto a dealership that was not Lexus, BMW, Mercedes-Benz, Porsche, etc. But Morristown Chevy gained my trust, my confidence, and put themselves on the same level as the ones I mentioned above. A Chevy dealer on the same level as Lexus, BMW, Porsche, etc???? YES. 100%. I never would have believed it myself either, but I have personally experienced it over and over again. Not for only one deal, but for several. That is the TRUE TESTAMENT OF A REAL DEALER!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

excellent service

By irick1923 on 3/31/2017 at 8:27 PM. Helped by Jim Baugh.

This is the 5th vehicle i have purchased from Morristown Chevrolet and have recieved the best service one could ask for. Have an excellent relationship with sales staff, service staff and business offices. I eould not go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saleman Dustin was the best

By Firehouse on 3/22/2017 at 8:53 PM. Helped by Dustin Kaufman.

One phone call to Dustin and put me in a great car at a great price. He helped keep me on my budget and got me on the road in a beautiful and dependable car.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

My car broke

By nintanga on 3/17/2017 at 12:07 PM. Helped by Otto.

Dealt with the service department and found them to be helpful, friendly, caring and they did everything possible to make a traumatic experience bearable. The repairs needed were explained fully and in a way a non-mechanic could understand.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

This last experience was exceptional.

By jcb1961 on 3/8/2017 at 5:16 PM. Helped by Jim Baugh.

Had a very good experience with salesman Jim Baugh also the gentlemen that worked through my financing was excellent (sorry I cannot recall his name.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall repair and oil change

By Riddle on 8/9/2016 at 8:15 PM. Helped by Service Manager.

completed in less time than expected. As always service manager welcomed me at the entrance door and after short time signing the repair document I retired to showroom to check out new cars. Short time later about 1 hour my Silverado was ready. I had expected longer because recall was about 1 hour according to recall notice. Anyway service experience went well, no complaints.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My service @ Chevrolet of Morristown

By Osceola on 3/2/2016 at 7:28 PM. Helped by Bought my vehicle from Harvey...can't remember the name of the service manager....

My appointment for my oil change and 27 point inspection, with tire rotation, was set for 1 PM. I arrived about 15 minutes prior to my appointment and they took me in right away. My son and I waited in the waiting room, looked at used vehicles, and the time moved quickly. Before we knew it, my car was ready. The personnel were very courteous and accommodating. I recommend the family of Chevrolet of Morristown to anyone looking to purchase a vehicle. That's the dealership of my choice! Sincerely, Ocie Woolsey

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very willing to help

By dac11 on 1/22/2016 at 9:23 PM. Helped by Mike barnard.

Very friendly service Morristown chevrolet is always ready to help with making you happy I will highly recommend them to all friends and family always !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience !

By Frostie, ramjet on 5/21/2015 at 12:45 AM. Helped by Mat, N C, Jerrid.

Everyone was awesome to deal with from sales to service could have not ask for a greater team to work with ! Very friendly and courteous

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

just looked around did'nt find what i was looking for...

By wallendiane on 7/26/2013 at 3:47 PM. Helped by john.

just looked around did'nt find what i was looking for they were very nice i would go back again and consider buying if i could have found what i was looking for...

I would recommend this dealer.