Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

The worst customer service ever

By Aircraftmx on 9/13/2015 at 8:13 PM. Helped by Corey and Tyler.

Overall experience was terrible .We were not greeted with a knowledgeable service employee when we arrived. We left the car with them for a week and they did not fix anything on the car that was asked. I had to drive 150 miles to have my car repaired and serviced at what I thought would be professional Volvo service center. I asked the service manager to make sure they fixed headlight and service the spare tire. Also told them to be sure and drive car to verify the front end alignment was true..... When I arrived a week later front end pulling hard right light bulb still out and spare had less than 20 lbs air pressure ....... Gee thanks how much do we owe !! Tyler did have a mechanic get the front end right while we waited for an hour. Corey however seemed to not have a problem with charging us and sending us down the road with the car the way it was. People just don't seem to care anymore. Guess they figure where else are you gonna go!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

the worst customer service in my 43 years

By angrycustomer on 5/3/2015 at 1:49 AM. Helped by Corey.

Where to start? No communication. False communication. Incompetence at all levels of the organization. Stay away. Figure out another way to get your car fixed. 3 weeks to have a flat tire fixed because they did not have and could not get a tool to remove a locking lug nut to remove the wheel.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Horrible service.

By ReD22 on 7/13/2014 at 6:25 AM. Helped by unknown.

Do not bring your car here. Take it to the New Orleans Volvo dealership. This dealership will return your car in worse condition than it was before.

I would not recommend this dealer.

Overall Rating

2.6  

3   Customer Service
3   Friendliness
2   Overall Experience
2   Price
3   Quality of Work

I say I would reccommend it only because it is the only...

By tdaemons on 1/16/2013 at 2:38 PM. Helped by Corey.

I say I would reccommend it only because it is the only Volvo dealership in the area. It used to be great but the new staff and attitudes suck. Just got me for $340 to flush my transmission and update it just to say it needs to be replaces today. Then the service agent got sassy with me.

I would recommend this dealer.