Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Karen’s car on 11/19/2017 at 4:10 PM. Helped by Conner.

I had a great experience with Allen Hyundai. Jennifer was really nice and she answered all of my questions. I would like to thank every on for going out of there way to help me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Accent purchase from Allen Hyundai Biloxi

By keimbaird on 11/14/2017 at 5:15 PM. Helped by Shaquile Lewis, Patrick Brown.

Shaquile Lewis was the salesman who sold me the car. He is an outstanding representative for your company. He was very friendly and helped me understand the features of the car that I was unfamiliar with due to being used to driving much older cars. I would definitely recommend anyone I know to see Shaquile if they are looking for a car to buy or lease. The other people I met at the dealership were also very friendly and helpful. Thanks to Shaquile and the rest of the staff at Allen Hyundai in Biloxi! Keim Baird

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

friendly, did what they promised, byron was exceptional!!!

By girllean on 11/9/2017 at 8:53 PM. Helped by Byron Davis: Byron went the extra mile at every turn, even coming in on his day off to make sure.

his day off to make certain we were taken care of(Byron Davis), what more can I say? Way to go guys!!!!! By Charles Gambill at 850 492 4323

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Brook0408 on 10/24/2017 at 7:08 PM. Helped by Dawn and Timothy.

They did a great job very friendly and very knowledgeable!! Would come back here for everything if I lived here. One of the best services I have had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Owner

By tenisbk4u on 10/24/2017 at 4:23 PM. Helped by Gary in service is always helpful & has the answer to any questions..

This was my second Sonata from Allen Hyundai, The entire staff was as gracious, if not more as the first time. All very knowledgeable in their department, if it's sales, finance, or service! When I bring my cars in for service, I could not ask for better. Thanks to Buddy, Jennifer & Kimberly and to all the Allen staff!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

My new Tucson

By f26shadow7 on 10/12/2017 at 4:50 PM.

On September 29th, I went to Allen Hyundai for two reasons - the first being to get a price to service the manual transmission on my 2010 Tucson, and the second to see if I had won anything from the promotion they were running at the time. Sadly, I did not win a new car. After a very pleasant discussion with the gentleman screening the giveaway, (whose name I do not remember), he introduced me to Jennifer Lockman. In my life, I have owned a few sports cars, and have always been fascinated by the Velostor, so we took a drive in a brand new 2016 model on the lot .Part of me wanted it badly, so we filled out the papers. Turns out that Hyundai Finance wouldn't finance it as a new car - it had been classified as a used car on 5 Sept. I was disappointed to say the least, since there are no 2017 Velostors available in the US at this time. At that time, we switched gears and looked at a new Tucson, which I also liked, and the deal was made. Jennifer, and all of the other employees I dealt with were friendly and thoroughly professional, and were a pleasure to deal with. The decision by Hyundai corporate to classify a brand new unsold car as used should be told up front to prospective buyers, so they know they have to pay cash, or arrange for their own financing, and if the dealership doesn't want to sell it for a 22% discount, don't put that price on the car for all to see. I love my Tucson, but I would also have love the Velostor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Allen Hyundai dealership

By ebb.bradley97 on 10/7/2017 at 4:17 PM.

I had a great experience . Everything was taken care of in a timely and efficient manner. Everyone was very professional,and found me a car that worked with my budget and would be the best fit for me . everyone there was very friendly and seemed to really care about the customers. I would definitely recommended coming to this dealership to purchase a good car and have great service as well

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Perry's review

By perryagill on 10/5/2017 at 4:18 PM.

Excellent buying experience. Everyone at Allen Hyundai is top-notch. I have a history with Hyundai automobiles and I feel they are the best buy in the auto industry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Buying Experience

By mkccj on 9/30/2017 at 4:17 PM. Helped by Connor Brown.

Please review my comments on preceding page. KUDOS to Connor Brown for making my buying experience and excellent experience. I have already spread the word to family and friends my experience in dealing with Allen Hyundai. My heartfelt thanks to Scott Allen, Connor Brown and their team. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of a Santa Fe 2018

By rockylass23 on 9/20/2017 at 4:28 PM.

It was a great experience and thanks everyone for a great vehicle and a good price. We look forward to dealing with y'all in the future

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Easy, breezy

By lhayes on 9/18/2017 at 4:06 PM.

This was my first purchase from Allen Hyundai, and based on my excellent experience, surely it will not be the last. My saleswoman, Jennifer, was as patient as she was knowledgeable. Rather than test driving 1 vehicle as intended, she sat with me through 3 different vehicle test drives. She was never pushy and truly let me guide the entire process, listening to my pros and cons for each vehicle. I ended up taking a pre-owned Lexus on an overnight test drive and bought it the next afternoon. I would highly recommend talking with Jennifer or Buddy, the floor manager. They (as well as Connor in finance) made the process simple and enjoyable. They all really went above and beyond.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is a wonderful dealership with a great staff

By aprilstr8 on 9/14/2017 at 4:15 PM.

I have purchased my last 4 vehicles at Allen Hyundai, I love the treatment I receive here. Ask for Robert Anderson he will take care of you and guide you thru the full car buying process!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tuscan

By bfmagee601 on 9/10/2017 at 4:18 PM. Helped by don't remember the gentleman name.

My experience was great, just wish I would've followed my first mind and got the vehicle I really wanted instead of being persuaded to get the vehicle right under the one I antially wanted..

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

very pleasant buying experience

By the Sevels on 8/25/2017 at 12:12 AM.

great service, very nice salesperson. we would definitely recommend to friends and family. the salesperson explained all the features of the vehicle very well. will do business here in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By dtmagnolia on 8/24/2017 at 4:28 PM. Helped by Cameron.

This is the 3rd car we've purchased from Allen Hyundai, we've been very pleased with the product as well as the GREAT CUSTOMER SERVICE! Thank you Carl & Cameron!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Work with JJ

By christopher.trusnik on 8/23/2017 at 4:28 PM.

JJ is by far the most enjoyable salesman to work with. He made our shopping experience stress free and down right enjoyable. I would come back to purchase a vehicle just to work with him again.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Dealership

By djbbourg on 8/23/2017 at 4:17 PM.

The dealership has all ways done a good joy working with me to get a good deal. I use the Service Department and they have been great in helping with problems when I've had one, but the vehicle's I've bought have been very good and only needed service. Don Bourgeois

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perry's review

By perryagill on 8/23/2017 at 4:16 PM.

I have done business with the Allen family of car dealers for over 20 years. Their employees are top notch and they sell only the best automotive products. Charlie Mitchell seems to anticipate our needs and makes sure that our experience leaves nothing to be desired. Thanks to everyone who made our latest purchase so enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The salesperaon follow up on lead "Closes The Deal."

By ronald canady on 8/11/2017 at 4:12 PM. Helped by Cameron.

I used the internet to do most of my leg work. I in quired about a vehicle online and received a follow up call in a timely manner from Jennifer. This would be my second purchase from the dealership. I had to cancel my original appointment with Jennifer, asked her tocall back in a few days, and she did. I test drove two cars, Jennifer was very knowledgeable, polite, cheerful and I feel It was important to her that I sepect the vehicle I would be most happy with. The General Manager and finance manager Conner were very profeasional and treated me as I would treat someone else. This was appreciated. I highly recommend Allen Hyundai. A good friend owns a Hyundai dealership in Pensacola, however I knew from past experiece they would work with me. They will get referrals from me as well as repeat business. Ron Canady, Biloxi. MS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

IT ALL STARTED WITH A SMILE

By carlosmathews3704 on 7/28/2017 at 4:16 PM.

During my observation: Hyundai Dealership sales persons, especially, Mr. Anderson, demonstrated professional courtesy and a great knowledge for the product of cars being sold. Mr. Anderson greeted me with a warm smile and a willingness to answer any questions concerning the vehicle I was interested in purchasing. I also observed the cohesiveness of the company working as a team and providing the necessary information to their clients during their sales. The sales person also was accommodating by offering cold water while being processed. I was pleased with the customer service, quality of work that was put forth and the friendly smiles that was shared. I will defiantly recommend others to purchase a car from Mr. Anderson at this dealership, Hyundai in Biloxi, Mississippi. "Always Remember, A Smile Goes Along Way-Be Kind"

I would recommend this dealer.