Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent cutomer service and assistance

By Mack_1.0 on 8/17/2018 at 1:41 PM.

Was scared t 1st and doubting that I could get a car. Through the grace of God and diligence I came to see Jason Johnson and he worked 2 cars deal out for me; Thanks to a reference from Jack Busby and the top dog Jason Johnson I'm in a better position and in better control.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman

By Luis817 on 8/14/2018 at 10:02 PM.

Was fast and straight to the point. Made it happen fast like he said. Great guy I would recommend him to anyone looking to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer service Ever

By Big twin on 8/13/2018 at 1:54 PM.

Jason johnson is a very good person great sells man cum down to allen samuel soon he can put u in a car they very nice cars up there so come on down. Outstanding customer service by this young man.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick

By Cphelps on 8/11/2018 at 8:18 PM.

Jason, was outstanding in getting me in my new Car. From the time I drove into the dealership he told me I was leaving with my car! It was a really good experience buying this car because Jason made me feel comfortable, and he told me the truth! When my wife is ready to upgrade, quess who I’m calling? Correct, Jason!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and easy

By Lovely1 on 8/7/2018 at 3:14 AM.

Jason was great! He promised us that we would not be there all day like other car dealerships , and he kept his word. We were there the most 1 hour, and it was so stress free. Everyone was very nice. We will Definitely be recommending our friends and family to come here. Thank you for everything Jason!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Customer Service

By Mrs.Brooks2016 on 8/7/2018 at 2:40 AM.

Being my very first car lot to visit on Thursday, there was no reason to search any further. Jason Johnson customer service skills were extravagant. He made me a promise I would walk out with a vehicle, and he upheld every word he said. I give Allen Samuels Direct a A+ for overall car buying service. Jason not only made the deal but he also drove from Euless to Dallas to get the signatures from my dad as a co signer. Now I have my 2014 Audi A4, and I would recommend EVERYONE to go see Jason for their next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional at His Best

By Janet123 on 8/4/2018 at 8:39 PM.

Very professional salesman and staff, I will definitely send future clients this way. Jason worked a deal, for me like I have never seen. I always buy cars but never a process went so fast before. Jason completed my deal and I got a new Ram 1500 within 45 minutes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will never go anywhere but here!

By LyssRenee on 8/3/2018 at 2:25 AM.

We were in a nightmare of a car buying situation with another dealership and we decided to call Allen samuels because of 2 glowing reviews from both my ex husband and former sister in law. I first spoke to Tommy, who eased my stress almost instantly about our car buying experience with the other dealership and the illegal strong arming they were trying to pull. I was completely forthcoming with our financial situation and what we were looking for in a car- and he was reassuring and not pushy at all. I immediately knew I was going to go in to this dealership and buy a car. Upon arrival- Tommy met us at the door and introduced our salesman Mike- he was the sweetest, most upfront man I have ever met. They listened to what we needed, what we could afford, and never withheld any information. Through each step we were walked through our options and presented with every avenue. Mike was patient with us as we came to a decision and even bonded with our young boys. Mike was able to find us the perfect car for our family. The process was seamless ending with Josh, the finance manager, who answered all of our remaining finance questions and made sure we were getting everything we needed with our loan. Josh, Tommy, and Mike were all sensational in listening to our needs and getting us into a car that our family needed. We will never go anywhere else but Allen samuels.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Longdonna1 on 8/3/2018 at 12:55 AM.

I bought a car a few months ago! Even though I am late with the review, they are not late on service! Mike was so helpful, so friendly and sincere! I assumed because I had less than perfect credit that it would take days to get it processed. However, between the dream team of Mike Kirchenbauer, Josh(financing) and Justin(manager) they had me in a car in a few hours! And they made sure it was exactly the type of car had I requested at a price that I could afford! I'm forever grateful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience this far

By RT/KevinJ on 8/2/2018 at 5:20 PM.

Customer service was excellent. Mike was very helpful in making sure I got what I wanted. Very friendly staff and I was in and out in less than an hour. I will definitely recommend this dealership to everyone. I just found my favorite dealers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, quick and easy.

By Aktriedell on 7/25/2018 at 3:47 PM.

Mike Kirchenbauer handled our sales while we were there. He was perfect. Worked with everything we asked and talked through every bit that we needed. He could be as hands off or h da off as we needed and I appreciated that immensely.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By tianad on 7/30/2018 at 11:17 PM.

Throughout the whole process Jason went over and beyond to make sure that i had the car that i wanted, as difficult as my circumstances were he did not give up and made sure i had the best deal. Definitely would recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THE BEST DEALER & DEALERSHIP IN TEXAS

By Angela Owens on 7/27/2018 at 6:53 PM.

????? The deal is waiting on you with this guy. My salesman Jason Johnson, he is the best car salesman in Texas, period! the best that I've ever dealt with. I'm just one of the happy, satisfied drivers today because of how Jason Johnson worked to me, and others that I know, to put us into the best automobiles out there, cars of our dreams. He got me into my new car & I love it! it's sweet! The service is first class as sweet as the deal and the black marble floors. What I love is the impeccable, excellent, A1 service that I received from Jason. He makes sure that he puts you in top of the line, great, ultraclean, pristine, gently driven vehicles that are in top notch, mint condition with low miles, automobiles that look and drive as good as new. The automobiles there are flawless, undamaged & immaculate, the best at the best price. Believe the hype! It's true, they can't be beat! Jason works to get you financed to drive away happy and worry free. That's what it's all about and that's a plus. I commend Jason Johnson and recommend everybody to to go see him at Allen Samuels Direct. Take it from me, he's the best! ?????

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Sevice

By Janielle1 on 7/27/2018 at 3:38 AM.

I went to Allen Samuels Direct to just look at cars, a young man name Jason Johnson not only showed me cars on the lot but convinced me to buy one that day. I had an appointment to look at one I wanted online, My intentions were to look and buy later at the end of the month, Jason assured me the time to buy a car was now because my car had problems, and the bank that had my car financed buried me upside down and plus my car started having issues and he did not want me to be stuck somewhere with a broken car that had issues. He immediately went and ask someone to come out and appraise my vehicle, he brought me out water to drink so I could cool my thirst. We continue to look at cars and found a great one. I told him I wanted Bluetooth , leather seats, newer model , and low miles, at a great price. He found all of that in this one car I have. I’m glad I stopped at Allen Samuels Direct but I am also glad I met Jason Johnson he is one superb individual and needs to be recognized. We looked at several cars but he did not give up on me, he stayed grounded and convinced me and my Mother and my boyfriend to get a great car and we did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason Takes Care of Business

By Pcap on 7/24/2018 at 6:08 AM.

I went into Allen Samuels today to trade in my car. And Jason Johnson went above and beyond to handle my situation. I thought I was stuck in a car that smart car dealership(formerly known as stadium auto) sold me. Most salesmen wouldn't have did as much as he did. My future car purchases will only be with Jason. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unsatisfied

By Smokey777 on 7/7/2018 at 3:18 PM.

I purchased a Jeep Compass had it for a week was very unsatisfied went back with no problems they took care of me and got me into another vehicle that I am very happy with the salesperson the manager was excellent I would recommend them to anybody

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

My experience with Allen Samuels dealership .

By Jeanie70 on 7/6/2018 at 6:28 PM.

My experience with dealership was awesome , they all work very hard to get you what you want . My Salesman Jason Johnson is the the truth . I recommend him highly if you looking for a good car and awesome service. He works hard for you. Thanks a lot Jason ..... Billy Hyman and Jeanie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The New Way To Buy

By DeAndrea on 7/6/2018 at 6:14 PM.

Samuel Allen Direct is the new way to buy..They fight for low interest rates..Once you've picked a car your deal will be over within 45 mins-hour tops..no long ordeal like other dealerships..I had 2 great car buying experiences with them and I am very satisfied

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service and Sales are EXCELLENT!!!

By Natasha Simmons on 6/30/2018 at 4:46 PM.

Wonderful experience!!! Service and Sales are EXCELLENT!!!! We were treated like family. Great prices, great people! Will definitely buy here in the future, and will refer our friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!!

By letang65 on 8/31/2016 at 10:07 PM.

I had the opportunity to purchase a used vehicle from Grubbs and I must say the experience was unlike that of most car dealerships. I spoke first with Pete who quoted me a trade in value over the phone based on my full description of my vehicle. This was very much appreciated as I am from Houston and making a trip out to Euless just to find out that we couldn't agree on a trade in amount would have been awful. I drove out there and saw the car I was interested in and there was a small discrepancy on what was described to me. Pete agreed to take care of my concerns and we completed the deal in under two hours. As I wasn't going to get the car that day Pete let me take home one of their cars back to Houston until mine was ready. The next week as promised the car was ready and Grubbs sent a porter to Houston to deliver my car and pick up the loaner they had given me. The car arrived with everything done as promised. My refund on my equity was also sent out without hesitation once the deal was completed. Also they honored the $200 gas card amount from Edmund's Overall Pete, Del (my salesman) and Sam were nothing but courteous and extended great customer service during my purchase. Definitely have them in mind when anther car buying opportunity presents itself.

I would recommend this dealer.