Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very courteous and excellent service.

By Sugar on 1/10/2019 at 8:45 PM. Helped by I'm sorry I am not good at remembering names..

I had a maintence required message to bring my car in for service. I called and got a date the very next day. The attendant chose the day that would be convenient for me so that I would not have to wait long. Always very helpful. Make you feel like you are the only person to be served.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very pleasant and excellent professional service.

By ron6412 on 1/11/2019 at 5:00 PM. Helped by Brandon Eldridge.

Brought my car in late afternoon and was expecting to leave it for repairs . Brandon called and advised they had identified the problem and would have it ready In about an hour which was close to closing time . We were very surprised and pleased. They also checked out our battery and found a bad cell. They replaced it due to warranty. Brandon was very professional and nice to deal with. Have always had great service at Allen Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Shotwell54 on 12/21/2018 at 12:16 AM. Helped by Brandon.

Brandon was very helpful and I had a speedy check out. I would recommend to having to service your car at Allen Toyota of Gulfport, Ms.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant. Excellent service.

By lasr1937 on 12/17/2018 at 7:52 PM. Helped by Will Johnson, service writer.

Excellent service and great service writer, Will Johnson. Excellent employee. Friendly, knowledgeable willing to go the extra mile. I will ask for him each time I come in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional service

By CindyH on 12/18/2018 at 12:29 AM. Helped by Edwin Ratcliff.

I had an oil change scheduled today. Edwin helped me and was extremely knowledgeable and helpful. I hope he is the person I deal with the next time I come in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Felix on 12/18/2018 at 12:07 AM.

Every visit to your dealership, I receive the greatest of service and professionalism from Mike and his team. Service from Allen Toyota has never been bad.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By MajorSkulle on 12/16/2018 at 8:12 PM.

Respect and professionalism are a hallmark of this dealership. Was especially impressed by the finance department with their large display that shows you elements of the deal. Big improvement on our last experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By Happy Customer on 12/16/2018 at 4:23 PM.

Salesmen are were very easy and pleasant to deal with when I purchased my second Prius in 2015. I have also been using their service department for years and they continue to impress me. Mike McCormick is friendly, knowledgeable and very easy to talk to. He makes you feel valued and appreciated as a customer the minute you walk through the door. The service has always been great! I highly recommend this dealership and service department! Keep up the great work everyone!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic

By dave on 12/12/2018 at 12:56 AM.

We were very pleased with our experience at Allen Toyota from start to finish. Our salesman, Rich, was knowledgeable, professional yet friendly, courteous, and had a great attitude through the whole process. He was able to answer all of our questions and really made us feel like valued customers. We were also pleased with the financial side. Cedric was funny, friendly, professional, and really knew his job! He was able to get us through the financial side in record time! We would definitely recommend Allen Toyota and would not hesitate to send our friends to see Rich!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good salesman

By CB on 12/9/2018 at 9:18 PM. Helped by Charles Gill.

very good experience, the Salesman was very courteous and did not pressure us into buying what we didn’t need. I would highly recommend the salesman Charles Gill!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota Care Visit

By jennfava on 12/6/2018 at 9:01 PM.

The service department was friendly and efficient. Toyota Care is one of the reasons that I bought a Toyota, and it has proven to be easy to schedule and to be beneficial thus far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Started on time and finished in < and hour

By Long Beach on 12/3/2018 at 8:10 PM. Helped by Andy Graig, and person who met me and took me to check in, and Cashier.

Very organized dealership, friendly staff at every level. Love the computer access in the waiting room, makes time fly. I can't think of more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service visit

By Dcb33 on 11/29/2018 at 4:06 PM.

I am always been treated kindly and quick service. The employees check on my comfort and needs while I wait. They provide comfortable and spacious waiting areas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service Department!

By ccsrn1209 on 11/29/2018 at 2:32 PM. Helped by Will Johnson.

I brought my 4 month old car in for scheduled maintenance. Mike McCormick checked us in, and couldn't have been more helpful. I also spoke with Will Johnson in the service department while we were waiting. He knew that my elderly mother might have a difficult time waiting for a long period of time, and told me that they would work hard to have it ready ASAP. They had my car serviced, washed and ready to go in about 30 minutes. They also had my next appointment time set, with a reminder card already in my vehicle. I can't say enough GOOD about the entire team! Thank you so very much for a wonderful first service experience at Allen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Really convienient

By MalibuMona228 on 11/28/2018 at 2:32 AM. Helped by Brandon, Steven Sturges, John Myrick, Adam Cuevas, Doug Thigpen, Casey Street, Tonya Tinson, Andrew Graig.

I brought my car in, and was helped immediately (thank you brandon) and I thought everyone was friendly (the popcorn was good too). Thank you for the super service. I'll be back as soon as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Bggomez on 11/20/2018 at 12:03 AM.

Service was wonderful. Everyone was helpful and fast to assist in any way possible. Very professional service assistants. Dennis was fast and thorough. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I got an oil change

By laroche1 on 11/15/2018 at 7:15 PM. Helped by Andrew Craig.

I received excellent customer service. I’ve taken my Corolla to this service department since I purchased it! The people are friendly and the environment is comfortable.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Positive Experience

By Nsel on 11/6/2018 at 4:01 AM.

Everyone was very courteous and helpful. My salesman stuck with me and we finally came to a mutual agreement. The dealership is very busy and even though he was helping other customers he was very attentive and never left us waiting. He found the exact car we wanted and things went smoothly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Fast 5K Service

By Hytec on 11/2/2018 at 10:42 PM. Helped by Andrew Craig.

My vehicle, in for its first 5K service, was returned in less than a half hour. This was unexpected. First, because my last service appointment, a 25K service on a previous vehicle took an hour and a half. Second, because this time the vehicle was washed and vacuumed, again a first for any of my service appointments over the past 13 years. So I applaud Allen Toyota in improving on their already excellent service. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By lw30422 on 11/1/2018 at 8:26 AM. Helped by Francisco, & can't remember the other gentleman's name but he was at the 1st computer inside the door.in the service department..

I had an excellent experience.for my first service check-up. The service rep. was awesome.and very knowledgeable and helpful. An A+ for sure. The tech went above and beyond to assist my every need and made the visit a pleasant one.

I would recommend this dealer.