Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

The employees were kind and helpfu

By jboyuk225 on 1/31/2019 at 7:24 PM.

I had a lease truck that wanted to purchase because the lease was almost over. The finance guy took his time to search lenders and find a rate and term that work best for me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service, Quick & Courteous

By bigjpapp on 1/29/2019 at 6:40 PM.

Never had any problems with this service department.. They are quick and explain everything with the problem of the vehicle.and what may have to be done in the future.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
5   Quality of Work

20,000 mile service

By lisanickc on 1/21/2019 at 9:03 PM. Helped by I don’t know any of these employees..

Always get appointment and time that fits around work. So far with the purchase of this car I have had an overall good experience with Allietta. I hope it continues. I have had shady experiences with them in the past.

I would not recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Bad experience

By vite0 on 1/12/2019 at 2:45 PM.

Brought car in because indicator light said service engine soon! Was told I needed 2 sensors and to pay for them and they would be in in 2 days! 2 1/2 weeks later I had to call and see if they were in and still one wasn’t in! They scheduled my car a week later and said it would take about 4 hours!!! 2 days later I got my car back because they had to order another part!!! Then double billed me but I caught it!!! Supposedly they tore up the 2nd check

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By motoadam07 on 12/31/2018 at 9:06 PM.

Allietta Ford will help with anything. The service department is absolutely awesome. They are very respectful. They will explain everything to you and explain why it is necessary.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Quick and Courteous

By STACYHATZ on 12/17/2018 at 4:40 PM.

I had to have my window repaired. A bit pricey. But Now the window works. A loaner car would have been appreciated. Cold walk home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By jeduke on 12/4/2018 at 10:38 AM. Helped by we don't remember his name.

we love going there. everyone is so friendly and courteous we're already planning on our next vehicle purchase in the near future with Allietta

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Pleasant experience

By nickdamis72 on 12/4/2018 at 3:43 AM. Helped by Mary.

The staff is very friendly and the price for "the works" is fair. It didn't take as long as last time, but could still be a little quicker.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealer review

By Cathy&Donny on 11/30/2018 at 3:21 PM. Helped by Mike Fisher.

Every one that we dealt with was super. From service to sales to finance. Smooth transaction. Car was detailed beautifully. We got a full tank of gas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good deal,

By dbmchugh on 11/17/2018 at 1:54 PM.

Allietta Ford is the only place that we buy our Fords. We now have three vehicles in our driveways that Allietta has sold us. We have been buying from Matt as long as I can remember. Always there to answer anything I ask about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always dependable

By Tysgram on 11/3/2018 at 12:29 PM. Helped by Mary and a male clerk in the service department..

Honest, professional and concerned regarding customer service. I purchased my car here and would certainly do so again. I would highly recommend to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Marlanjor on 11/3/2018 at 12:19 PM. Helped by Mary, Jerrod.

Scheduled my service. My appointment was on time and everything went well. I upgraded my car to the Smartlink and now can start my car from my cell phone and can track its location at anytime. The tech helped with it all. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely in Love with my New 2018 Ford Escape

By smoore_79 on 11/1/2018 at 7:43 PM.

I am in love with my new escape. My salesman was Todd Seitz. He did an amazing job getting it delivered and all set up for me. I will definitely recommend this company to other people. Thank you again and I really appreciate your company.

I would recommend this dealer.

Overall Rating

2.5  

1   Customer Service
5   Friendliness
1   Overall Experience
3   Price

pushy an willing to lie to make a sell

By halfbaked2001 on 12/12/2015 at 6:33 AM. Helped by salesperson.

they told me one thing all the way through till signing papers then when i see where they registered vehicle to my previous address in another state after saying going to current was no issue. Salesman also pushed a lease for over 45 minutes as I kept telling him absolutely no lease he would not give it up. After all said an done an I take delivery of car the salesman told me they altered credit ap to get me approved as on my ssi I did not make enough to get approved for specific car which would have been fine if i known i could have got a car that could got approved for I do not like a dealership who lies just to get a sale.

I would not recommend this dealer.