Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By Nicholaus1983 on 2/18/2018 at 6:23 PM. Helped by Joe Haro.

The salesman that helped us was very nice and informative. This is our 4th vehicle bought at this dealership and we look forward to doing business in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional fast service

By Harperm on 2/9/2018 at 6:36 PM. Helped by Darrell Stockman.

Knowledgeable professional service department staff. Repair done and car returned on time. Easy to deal with, from making appointment all the way to cashier after service completed

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By Ruckususmc on 1/11/2018 at 7:54 PM. Helped by Eddie solorio.

Great customer service the salesman Eddie really knew the vehicle. From entering the dealership he stepped up to help me. From there he explained everything about truck I wanted to buy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Connie 123 on 1/10/2018 at 7:43 PM. Helped by Darryl.

Customer service was outstanding. Darryl kept me informed about everything that was going on, helped me with transportation while my car was in the shop, and managed to get most of the work covered under my warranty. I would recommend Americasn Chevrolet to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service with timely updates.

By Mike on 12/26/2017 at 5:19 AM. Helped by Carl.

Service recall with maintenance work. Service accommodated my visit. Reviewed work activity to be done, time allotted for work activity, and provided timely fill-up

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By jones4 on 12/19/2017 at 9:28 PM. Helped by Joe, Dave, Jim.

Very easy to work with and just purchased our 4th Tahoe. Great staff and well run business. Good overview on how to work the new features in the tahoe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience purchasing a new car

By BigDawg46 on 12/19/2017 at 5:20 AM. Helped by Joe Haro.

We have purchased our last 5 cards from American Chevrolet. We feel we are treated fairly and have had nothing but positive experiences each time we we shop there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By RaffiB on 12/18/2017 at 4:15 PM. Helped by Karl.

Had to get new tires and found the best price in town. Karl my service advisor gave full details of recommendation related to the purchase and steered me toward a rebate program offered by the manufacturer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By CECILSR on 12/10/2017 at 7:54 PM. Helped by Daniel R Yockey.

We were notified our Equinox needed an Oil change. Service Tech handled our needs and waiting time was not that long, done with excellent services...

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

You win with American

By Soleman on 12/1/2017 at 3:52 AM. Helped by Ronnie.

Walking into a car lot can be uncomfortable unless you know who you are dealing with and that’s American Chevrolet dealership family like it’s our own.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All Roads Lead Back to American Chevrolet!

By ScottsTahoe on 11/27/2017 at 7:29 PM. Helped by Joe Haro.

Over the past 25 years I have purchased several vehicles...(all from American Chevrolet) and after exhausting all efforts in looking for another 'NEW' vehicle, I returned to The American Chevrolet Team to purchase yet another one! When I started shopping, I was determined to go a different direction this time...so I visited dealers from Rocklin to San Jose and dealers from Range Rover, Audi, BMW, as well as others! My point here is that I thought I wanted something different, although after driving the other cars and 'comparing prices', I soon realized I was heading home to take a closer look at my previous dealer 'American Chevrolet'. Sometimes we have to shop around to appreciate what we really came to like about our past experiences...The American Chevrolet family has always treated me great and I am even a bigger fan now! I am certain that if you visit this dealership...(And ask for Joe) you will find this to be your best choice of all! finally, the Chevy Tahoe was my choice and after comparing to other SUV types, I believe this Tahoe offers the best ride and comfort for the entire family - for thousands less! More importantly, the safety features are amazing and give me peace of mind which is priceless! I hope this helps you in your next vehicle search!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Stressless

By Satisfied Customer on 11/23/2017 at 6:42 AM. Helped by Dylan in the fleet department..

All I had to do was tell Dylan what I was looking for and Dylan did the rest. Dylan made the whole transaction very easy. Thanks for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Naomi Chairez on 11/10/2017 at 6:54 PM. Helped by Erik.

Service representative was excellent and overall experience was great. I truly appreciate the time that they take to explain things and to make sure your satisfied with their service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

quick to greet fast to service vehicle.

By tony garcia on 11/8/2017 at 12:08 AM. Helped by joe haro service workers in express.

service has been great always there to help with most vehicle problems been a customer for almost 6 years will always try to buy my vehicles here. see joe haro for great service thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thought it would take so much longer

By Davecar on 11/4/2017 at 9:42 AM. Helped by Eric.

The car had a transition problem and they fixed it quickly. They said it would take about 2 weeks but they got it done in a few days

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick service

By Fernandot on 10/10/2017 at 5:22 PM. Helped by Eric.

I schedule an appointment for an oil change. When I showed up they were ready to take my vehicle and start on the work. It was a very short wait and they did a great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Detailing

By Prplclark on 10/6/2017 at 3:45 PM. Helped by Kenny.

I’m always happy to get my car serviced at American Chevrolet. This time I was getting the dings out with the protection package that I purchased when I bought my car. I love my car and love seeing it clean and dent free.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Wendylcox on 9/30/2017 at 6:25 AM. Helped by Carl.

Carl is extremely great at his job!! Very helpful, nice and welcoming. Called and kept me updated during the day. My car was all ready to go when I got there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very Satified Customer

By Jim Williamson on 9/26/2017 at 1:26 AM. Helped by Eric, Dwain, MJ, & even Dave.

Transmission serviced, oil change, and recall work, all work fine in a timely professional manner. 25 words is a lot for a retired beer man.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New silverado

By Rotarymaing on 9/16/2017 at 1:52 AM. Helped by Ronnie McNeil.

Ronnie hooked me up with extra add on options the truck didn't come with and on top of that took care of some minor flaws seamlessly and the finance manager also hooked it up with his connections to get a better loan.

I would recommend this dealer.