Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Nikki Smith on 9/12/2019 at 11:21 PM. Helped by Lorraine Brown.

I gave them the best review because she was the best she really helped me out and was so nice and pleasant..the atmosphere was great.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Long distance trade in

By Blue Ram on 9/12/2019 at 9:23 PM. Helped by Kaylei Coss, Lorraine Brown.

Kaylei was wonderful! She did me a huge favor, by letting me take pics of my trade in and send from Kokomo! Saved me lots of time and miles. Then, once I arrived, was met by Lorraine. What a wonderful, happy woman to work with! They both went above and beyond to help me!

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Quality of Work

I wasn’t a priority

By Kadie on 9/11/2019 at 8:28 PM. Helped by Maybe tj.

So I called to see about getting a vehicle, due to my situation I was upfront about everything. So the guy there told me to put my app in and he wanted to run it before he left that evening. Well that never happened, 4 days straight they didn’t even attempt to run my app so I could purchase a vehicle. I had everything ready pay stubs bank statements down payment, so when I called on day 4 the gentle man on the phone informed me that they had been so busy he just hadn’t gotten to it yet. And his excuse was well I have customers sitting right in front of me, so they’re a priority and I’m not? You’ve had my information 3-4 days at this point and I’ve been checking in for you not to even run my Information? Ooh I’m sorry I figured everyone wanting a vehicle irregardless of the amount of business is important. But not at Andy mohr! Unless you’re sitting face to face they don’t want your business, they’ll lead you on for a couple days and boom, you’ll be aggravated and tell them not to worry about it! NEVER AGAIN!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By LisaSoftball on 9/7/2019 at 6:29 PM. Helped by Lorraine Brown.

great great personality with no pressure to buy and made experience worth it all!! Lorraine was the best to work with and made it feel seamless!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Best Experience

By Selena on 9/7/2019 at 6:46 PM. Helped by Nadeem Pitamber, Lorraine Brown.

As soon as I stepped foot into this dealership and greeted pleasantly by staff members I knew I was going to be taken care of. I worked with Nadeem and Lorraine - they were very patient, kind and knowledgeable. I would recommend every one to visit them!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ms brown was awesome she really helped me !

By Patrick 79 on 9/7/2019 at 6:28 PM. Helped by Lorraine brown.

I will go back and shop with Lorraine Brown A million more times she was so helpful she really gets it done anything you need she will help you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic people to work with!

By kawani on 9/6/2019 at 9:20 PM. Helped by Ronald New.

Friendly,knowledgable sales personnel. Ronald New made our visit worthwhile and I love my new Kia Soul! A pleasure to do business here.We will definitely be back and will recommend to friends and family.Thanks for giving us such a pleasant car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lorraine is amazing

By benj on 9/5/2019 at 5:21 PM. Helped by Lorraine.

I came up with a friend for their purchase of a new car and we had the pleasure of working with Lorraine. I was pleased with her customer service and with how easy she made the transaction. Thank you, Lorraine!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I love my Telluride

By Telluride2020 on 9/1/2019 at 12:24 AM. Helped by Ronald New (Sales), JR (Finance).

I recently visited Andy Mohr Kia in Avon to take a closer look at the Kia Telluride. I was immediately greeted by Ronald, and the rest is history. I had no intentions of taking home a new vehicle that day, but that is what happened. Ronald was not only respectful of my time, but he made sure not to waste it by trying to sell me a vehicle that wasn’t even going to be an option for me. I appreciated his knowledge of the Telluride and the options available. He worked with me and never once made me feel pressured to look at something that I didn’t want. I love my new Telluride!!!! I highly recommend asking for Ronald if you visit Andy Mohr Kia-Avon!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Nate on 8/31/2019 at 6:20 PM. Helped by William Chavez.

William Chavez and the staff did a great job working with us to answer our questions and needs. Very reasonable interaction in dealing with a used car. The vehicle has done well for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went fairly smooth

By Jean71 on 8/30/2019 at 8:12 PM. Helped by William chavez.

The experience was a good one when we got there we told William what kind of budget we had and he did a great job staying within our budget I feel like he went above and beyond to put me in a safe reliable vehicle that I could afford and for that I am truly thankful. When I am ready to upgrade I will definitely be back to see William.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Easy

By Leslyla on 9/2/2019 at 12:55 AM. Helped by Craig,Ryan.

It was easy working with the salesman’s here. I got a great car and paid less than what I was told them I was trying to pay a month.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We came to put money on a vehicle coming in soon and ordered

By Phil opr on 8/31/2019 at 8:11 PM. Helped by Ronald New,.

Ronald was great, he let us know the previous KIA dealer we had visited was ill informed about not being able to order a new car till the end of the year and we left pleasantly pleased awaiting our new made for us Telluride. Jesse Akins the new car manager made the trade negotiation seamless for our car.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Pleased with our new Sorento

By Norskepphyl on 9/1/2019 at 1:00 AM. Helped by Ronald, Jennifer Baker, Jesse Atkins, sorry didn't catch the name of the financial manager..

We had our hearts set on a passion red Sorento and had tried a couple of other dealers who could not get one. Someone suggested that Mohr in Avon had one with some miles on it. When Jennifer BAker called us she insisted the car only had normal mileage from moving it from place to place. She also emailed more than once suggesting that she was saving time for us and would have the vehicle ready. Upon arriving, Jennifer came out for a moment, but only to introduce us to our saleman, Ronald. While working with Ronald, we found out the car had 5500 miles on it and had been used by one of the execs at the dealership. We'd like to commend Ronald for his professionalism, throughout the negotiation process, when we complained about the system of having to go through him rather than dealing with the manager directly, a process that took way too long. We felt there should be a bigger discount for a car with that many miles and had to fight for what we felt was a fair amount for the trade-in on our Camry hybrid. Eventually we gave in because we really did want the vehicle and after 5 hours, we were eager to get out of there. The financial manager did an efficient job of getting us through the paperwork and the follow through on the titling done quickly. Thank you for that. One more shout out for Ronald who knew we were frustrated and stayed with us throughout the process and made the long stay tolerable with his pleasant conversation and understanding.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Craig Mill

By Coleman4 on 8/31/2019 at 9:53 PM. Helped by Craig Morris.

Craig was very friendly in helping me find the car I have been looking for. I would recommend him to anyone. He did not rush me and made me feel very comfortable. I will definitely be back for future purchases! Latetia Coleman

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

An interesting experience

By Albert on 8/31/2019 at 8:28 PM. Helped by Ronald.

I’d recommend this dealer to others with a rating of 8 on a 1-10 scale. Friendly to work with and overall a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bs812002 on 8/31/2019 at 8:47 PM. Helped by Ronald New.

I would like to take this opportunity to tell you how incredible by buying experience was with Ronald. I have bought many vehicles and this by far surpassed anything I have ever experienced. Great pricing, amazing customer service and more. Thank you this time and thank you for all my future purchases with Andy Mohn Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good sales person

By Mtabler on 8/31/2019 at 8:28 PM. Helped by Ryan Doan.

Ryan is a good sales person, got us a good deal He was very knowledgeable about the difference in all the KIA suv types and diffy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new 2020 KIA Sportage

By Douglas@Kia on 8/31/2019 at 7:28 PM. Helped by Austin Bates (salesperson), Jesse Akins (Desk Manager), Jr (Finance Manager), Mike Telezyn (Sales Manager) and Joe Kapitan (G.M.).

Today I took delivery of my new 2020 KIA Sportage. My salesperson was Austin Bates and I want everyone to know this guy was wonderful. He was courteous, professional and extremely knowledgeable of the vehicle. Over the years I have purchased or leased more than 15 vehicles which has allowed me to experience good and bad deals. Today's experience was excellent and I recommend Austin @ Andy Mohr KIA of Avon.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Went there to buy a used honda fit

By Firedog on 8/31/2019 at 7:47 PM. Helped by Austin Bates, JR Forney.

Our involvement with Andy Mohr Kia was very positive. The people there listened to us in every thing we wanted to accomplish and delivered. Our salesperson was Austin Bates. And we were well pleased with him and the way he treated us. Our finance manager "JR" was just as great. He got us out of there in just a short amount of,time and we were on our way. Our experience was very good. Kim Hart

I would recommend this dealer.