Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.8  
Quality of Work
4.8  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful people 😉

By smoky2018 on 10/6/2018 at 10:41 PM. Helped by I can't just name a few because they ALL where wonderful...

Donald Bradley went above an beyond to help me get the vehicle I wanted, He worked hard on every level an acommaded me in every way, wonderful first experience shopping at Andy Shaw , thank you Donald ....

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Greg Jamison is just great to work with!!

By DebSull on 9/22/2018 at 1:37 PM. Helped by Greg Jamison Scott Rhodes.

This is the second car I have purchased from Greg and Andy Shaw. The experience was excellent both times....I am not a person who uses "excellent" very often. Car salespeople used to be my least favorite people to deal with; Greg has changed that completely. He provides complete service, careful to answer questions and concerns. I also want to add Scott Rhodes to that assessment. He did the paperwork and was very capable and efficient. A pleasure to work with!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Shopping and Sales Rep Experience in a Long Time.

By Toddsplace on 9/19/2018 at 4:17 PM. Helped by Brad Ledford, Hollie Johnson.

Brad Ledford at Andy Shaw Ford is not only knowledgeable and Professional, but Courteous, Friendly, Comfortable, Low-Key (which is really appreciated) and easy to talk to and deal with. I will definitely recommend him and the dealership to anyone I come across looking for a Good Deal and Dependable Transportation, while being treated with respect and sincere desire to find the right car for the right price. The Credit and Warranty Process was CLEARLY explained with Lots of Options to choose from. It made the transaction easy to understand, and I was able to make an intelligent decision that was right for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By scottme on 8/31/2018 at 2:21 PM. Helped by Don Bradley, Hollie Johnson.

I had the pleasure of buying a new 2018 Mustang 5.0 GT from Mr. Bradley. My family has been getting vehicles from this man as far back as I can remember. The first two I drove are also from Andy Shaw Ford, but they always say the third is the charm. Mr. Bradley was very friendly, helpful, and worked with me in order to get the Mustang I really wanted. Overall, an easy going yet well polished process, I look forward to coming back to the dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Days

By Tommy truck on 8/19/2018 at 1:35 PM.

Don Bradley did a great job for me on finding the vehicle that I wanted. He is polite and knows his vehicles, this is not the first time Don has sold me a vehicle he has never let me down!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very enjoyable experience!

By Ed&Michelle on 8/11/2018 at 2:16 PM. Helped by Donald Bradley.

The entire staff was friendly and professional. Especially our salesman Don Bradley. We are pleased with our recent purchases and hope to continue our relationship in our future auto needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Ford F150 XLT

By ptay on 8/8/2018 at 6:07 PM. Helped by Greg Jamison.

I was referred to Andy Shaw Ford from a good friend. As of August 3, 2018 I just bought a new 2018 Ford F150 XLT from Sales Consultant Greg Jamison at Andy Shaw Ford. Greg breaks any bad stereotypes of car salesperson. My experience with Greg's work on this purchase is that he truly listened to what I needed and wanted out of this vehicle. He was in tuned to my timeline, financing concerns, and service after the sale has been made. I think I put forth a set of difficult constraints in purchasing my F150. But Greg met and went beyond my expectations. Greg and the supporting staff (especially the sales and financing managers) were incredibly trustworthy and helpful. In closing if you are like me in that you are weary of sales people especially in make a major life purchase like a new car, I would strongly recommend you visit Greg Jamison at Andy Shaw Ford in Sylva, North Carolina before you commit to a new car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!

By diwilson on 8/6/2018 at 11:04 AM. Helped by Josh Stevenson, Scott Rhodes.

Josh Stevenson and the team at Andy Shaw provided me answers to all of my questions and patience as I navigated the car buying experience. Great car, great service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Friendly Service

By Bird123 on 7/26/2018 at 12:08 AM. Helped by Angela.

The experience that I had at the Andy Shaw body shop can be described as amazing, The friendly staff made my business very enjoyable and the service was outstanding.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Department Provided Facts and was Non Pressured

By mar36 on 7/4/2018 at 5:27 PM. Helped by Josh Stevenson - Sales Rep., Hollie Johnson - Bus. Mgr..

My desire was to purchase locally since living in a small NC city. Although I was shopping for another Ford product, I purchased a car due to the pricing and facts provided by Josh Stevenson. Josh provided answers to all my questions and made me aware of other car choices that would be of benefit to my personal needs. I never felt pressured. It is a joy driving my new car and continually learning of the enhanced opportunities of operations.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great people and fast service

By bd601 on 3/29/2018 at 1:01 AM. Helped by Bobbi Jones.

I was on vacation nearby when my check engine light came on. They diagnosed the problem in very little time, The problem was an obscure sensor but they were able to get one in the very next day and install it in about an hour. The staff was great and it ended up taking minimal time away from vacation. I'd certainly recommend this dealership to anyone in the area.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great customer service!

By Jordan04 on 3/22/2018 at 3:00 PM. Helped by Bradley Ledford.

Had a great experience and all the people there were very friendly would definitely consider goin back there if I decide to trade in my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By Lori G. on 3/22/2018 at 2:24 PM. Helped by Service Tech that was officially off the clock!!.

Service team went out of their way to make sure car was safe to be on the road. AMAZING care/service. Would recommend to EVERYONE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Davistribe4 on 2/1/2018 at 1:38 AM. Helped by Brad.

Brad was very good on giving me different prices of tires for my vehicle. He was very helpful and tried to find the best tire for my money. He let me know how easy and convenient it would be to schedule any appointments I needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By Kenneth J on 1/31/2018 at 11:25 PM. Helped by Greg Jamison.

Came from Tennessee to purchase F150 truck. Did not have what I was looking for on lot, but Greg Jamison followed up and found exactly what I was looking for 2 weeks later. I was not expecting results that fast. Thanks Greg

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great employees

By george on 1/18/2018 at 10:55 PM. Helped by Greg Jamison.

Very friendly employees and helpful service. Had stopped by a couple of times before while shopping, and they were always willing to assist. Talked with Greg.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Trade at Andy Shaw Ford

By Levi R. on 1/2/2018 at 2:00 PM. Helped by Kayla Hobbs, Scott Rodes, and Hollie Johnson.

I am giving a 5 star rating due to the fact that everyone I dealt with at Andy Shaw was so helpful and knowlegable and were able to get me into a much nicer car during my visit. I was able to drop my original car off with Scott Rodes to be apprasied while Kayla Hobbs, the sales lady I dealt with during the whole buying process, let me take the ford fusion I wanted to trade for on a test drive. She was well knowledged and very friendly the whole time. Scott was able to get me a fair trade in price for my car and Hollie the Finance lady, helped get me afforable payments for the ford fusion I traded for. Kayla, Scott, and Hollie were very nice and seemed to genuienly care about taking care of me during my business there. Overall, the whole experience was a smooth and quick transaction made great by the employees at Andy Shaw Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By kimrosswoody on 12/31/2017 at 7:13 PM. Helped by Kayla Hobbs and Don.

Kayla Hobbs and Don were wonderful to work with buying my 2017 Ford Escape. I will definitely recommend this business to others! I am enjoying driving my vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brought Explorer in for minor repair and left with new 2018

By Mom on 12/18/2017 at 1:19 PM. Helped by Bobbie.

I have been dealing with this company for about 10years. Originally a Saturn owner and when they dropped the line, Andy Shaw was where we turned to for service. Waiting for service one day, I met Dustin Shuler and did a test drive and came home with a New Ford. Then we traded up,then about 2 yrs later we traded up again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and helpful service

By Dan on 10/30/2017 at 2:39 PM. Helped by To my shame, I don't know all their names..

I had a fine experience with the service department of Andy Shaw Ford today. The service was fast. The staff members were uniformly helpful, courteous, and knowledgeable.

I would recommend this dealer.