Dealer 2-Year Rating

Overall Rating

1.1 / 5
Customer Service
1  
Friendliness
1.3  
Overall Experience
1  
Price
1  
Quality of Work
1  
Service
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Poor service

By Chadadams1994 on 9/22/2018 at 7:35 PM. Helped by Anthony latanzio.

I took my 2015 Chevy Silverado 1500 high country in for a transmission fluid and filter change have had no issues with it just it was just do for service they proceed to tell me that they only flush that they don’t change the filter and I said ok he says that they will test drive and run a scan for any codes an hour later he tells me that they don’t want to change the fluid that I have major internal damage and that the transmission will need to be replaced and the cost of that repair is around $6700 so I tell him I will need a second opinion and I take it to Aamco and I ask them to check it out and they change the fluid and filter and tell me they saw nothing wrong with the transmission

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Thieves!!!

By isaac on 5/16/2018 at 7:25 PM. Helped by Greg, George & Josh.

my husband brought a car, paid down payment and they revused to give him his money back. we are about to file a claim againsthis dealer & GMC to the State attorney and the business bueru. The sales manager and the finance manager keep passing the call to each other saying that the other have the file. They revuse to release the car or return the downpament even though we have a signed contract.. DO NOT GO TO THIS DEALER.. it’s a waste of time & energy

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Deceives customers

By shuttered on 2/17/2018 at 7:01 PM. Helped by George.

They hide the truth. The finance guy even kept telling me he will find ways to make my payments the same if I bought the extra warranty by lowering my interest rate by filling the system. When I said no, he says GM will never give me lower than 5.99% interest rate. Such BS! They’ll give this so-called rebate to finance with GM but your interest rate is always 5.99% no matter how great your credit is. They don’t tell you that you can get 0% without the rebate! Guess what? I would’ve preferred a lower APR and more than likely purchase a more expensive truck ?. I prefer to deal with honest ppl who are not pushy. Not happy with the finance guy. Would not recommend them because of him! Do yourself a favor and buy somewhere else or pay cash. Shady AF! I’ll definitely tell my friends to NOT go there. Oh and the receptionist who answered the phone is very rude! It’s your job to assist customers! They keep calling and sending me emails because they want me to change my survey.

I would not recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great service!

By RickT on 10/6/2015 at 3:06 PM. Helped by Sean, Steve, Johnny.

Best corvette mechanic in the AV! I called to schedule a Saturday appointment, and Sean agreed to come in on his day off to take care of me. Thanks Sean, I really appreciate it. Would give 5 stars but service writer Steve made a mistake on my invoice and never returned my call. Played phone tag with his manager Johnny to resolve :(

I would recommend this dealer.

Overall Rating

1.3  

2   Customer Service
1   Overall Experience
1   Price
1   Quality of Work

Towed in because OVERHEATED 15 minutes before closing

By azflagman on 10/19/2014 at 2:08 AM. Helped by Service Manager.

In the morning Service Manager calleld, to say: " Your need a new engine, it is shot. The cost will run $7000 - $8000 and a week of time" When I got my Astro Van to a friends shop, it cost $42. for a heater hose. You tell me what I was saying!!! It was not nice. Big Bear from Fort Mohave, AZ.

I would not recommend this dealer.

Overall Rating

2.0  

2   Price

This place is a joke make people drive far n lie, lost...

By Joe345 on 5/14/2013 at 2:54 AM. Helped by George.

This place is a joke make people drive far n lie, lost money goin there for lies and George the sales mgr a joke fraud

I would not recommend this dealer.