Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.6  
Price
4.9  
Quality of Work
4.8  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Michael Diamond = Exceptional

By Charles S. on 8/25/2019 at 12:24 AM. Helped by Michael Diamond.

Most people dread buying a new car, however, Michael Diamond takes the stress out of buying a car! He is straight forward and honest with you no matter the situation. I have purchased three vehicles from Mike over the past 5 years and he is the only person I will buy a vehicle from. If you want a personable experience and someone who is not going to pressure you, please go see Michael Diamond at Apple Chevy in Tinley Park. -Charles S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience & Exceeded my expectation.

By Juli90 on 8/23/2019 at 5:57 PM. Helped by Michael Diamond and Andrew.

My Sales Agent was Michael Diamond and he made the whole experience very enjoyable. He is very friendly, courteous to me and my family that went with me and is very funny. Michael and Andrew the sales manager exceeded my expectations. I definitely recommend Apple Chevy and purchasing a car with Mike. He'll make you laugh and tend to your needs and whatever questions. After I bought the vehicle he stayed with me 30 minutes to explain operating the vehicle inside and even set me up on Onstar and Chevy rewards. Could've have asked for a better experience in purchasing my 2019 Chevy Trax!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and professional services were provided

By GeneTinleyPark on 8/4/2019 at 2:24 PM. Helped by Michael Diamond.

Apple Chevrolet and my sales agent, Michael Diamond, provided me with excellent, friendly, and professional service. Michael went out of his way to help me through the process of buying a new car. Further, he has provided assistance with my questions after the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Apple Chevrolet

By Lance1954 on 7/21/2019 at 1:35 PM. Helped by Greg Stern and Adam Pirman.

Could not ask for a better experience in purchasing our 2019 Blazer. Greg and Adam were both great in meeting our needs.Greg was very thorough and patient in in go over fratures,accessories and benifits in helping us make our decision.Will recomend this dealer to any one looking for a vehicle and low pressure experience. Thanks Apple Team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Ken Lehmann at Apple Chevrolet

By Happyapplebuyer on 6/12/2019 at 11:33 AM. Helped by Ken Lehmann, Palumbo,.

I was dreading buying a car, but Ken Lehmann made it a very pleasant experience. He answered all my questions and walked me through the whole thing. He spent time with me showing me how to use all the details of the car. I would highly recommend Ken and Apple. It was the best car buying experience I ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By Storm182 on 5/25/2019 at 2:24 PM. Helped by John Sequeira.

I was very pleased with the customer service at Apple Chevy, everyone I dealt with was very friendly and helped answer all my questions. They made a stressful situation of deciding on which car to purchase much more enjoyable, especially John Sequeira, the salesman that helped me pick out my new car.

I would recommend this dealer.

Overall Rating

2.3  

3   Customer Service
4   Friendliness
1   Overall Experience
1   Quality of Work

Experience of service personnel???

By gkam19 on 5/7/2019 at 10:20 PM. Helped by Service advisor James Erby.

Received an Onstar e-mail about an emissions problem on my 2017 Malibu and to have it serviced immediately. Solution: reprogram computer. Really?? Also, my wife has COPD and is bothered by diesel exhaust and freshly cut grass and weeds. Press the air recycle button and the outside air still comes in. Service tech says everything is working properly. My 2004 Trailblazer (which I traded in) and my pick-up truck by a different manufacturer shuts off the outside air, no bad smells or fumes. So, what's the problem? Was it easier for the service tech to say everything was working properly?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Fix

By zacho on 4/26/2019 at 12:55 AM. Helped by Jim Laas.

Jim Laas and the team at Apple did an awesome job of quickly fixing my engine issues and keeping me in the loop every step of the way. Great customer service and my car is running perfectly now!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Scam artist

By Samstag13 on 4/16/2019 at 8:07 PM. Helped by Scott Poithoff.

Charge for work not done, then when confronted promised refund will be mailed but after a month of waiting denied they promised that would only offer a service credit in the future. Do not leave dealership before double checking everything.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great experience

By Bill on 4/15/2019 at 1:22 PM. Helped by Ken Lavigne.

Apple Chevy was recommended to us by a friend. My wife and I worked with Ken Lavigne and he was great. Responsive, patient, no pressure and great to work with. He followed through on anything discussed and promised. He made sure everything was right with the car prior to picking it up and the day of purchase went quickly and smooth. I would recommend him and Apple Chevy to anyone who is looking to buy a Chevy vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My third equinox

By gfb on 3/19/2019 at 11:41 PM. Helped by Terry LaVigne, Randy Ramus.

Terry LaVigne is a great asset to have working for Apple. He is always pleasant and upfront no pressuring and delightful to deal with. Fantastic!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Chevy Legend on 3/9/2019 at 12:37 AM. Helped by Terry Lavigne.

Between Terry Lavigne and the finance person a really great experience. I have been buying cars for 40 years and Apple Chevrolet is the best experience I have had . Better than the 3 Cadillac dealers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personal service

By Equinox#2 on 2/28/2019 at 4:57 PM. Helped by Chris Dazzo.

Dan McGowan was very helpful and patient through the lease process. I appreciate all he did and will recommend him to my friends and relatives

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Not surprised John Alfirevich is up for Time magazine

By Impala fans on 1/5/2019 at 2:18 AM. Helped by Michael Diamond.

We are not surprised John Alfirevich is up for Time magazine Dealer of the Year.. our excursion to Apple Chevrolet was such a delightful departure from our experience buying our last car at The Chevrolet dealership closer to our house! Everyone we dealt with was courteous, and if they did not know how to do something, they called in someone else to help. This included having the boss himself come to help get a VIN number typed in correctly. Our salesman Michael Diamond really seems to enjoy his work. He walked through the details of the sale with us to be sure we understood it all. We were offered a decent price on our 2019 Impala, and a fair trade-in on our 2014. He had told the service staff that we were under a time limit, and they cooperated to get our new vehicle prepped in a timely fashion. Bryce helped us figure out how to set some of the controls in the car. It seems as if everyone at Apple Chevrolet was working together as a team. Our sale went smoorhly; even the finance department put through our payment quickly. No one tried to use high pressure tactics to make us buy extended warranties. No one tried to "up-sell" us unnecessary extras like undercoating. It was the total opposite from when we bought the last car, at a Chevy dealer closer to our home. We nearly walked out on them then - and would certainly never go back there now. We anticipate similar good service when we do bring our car in for maintenance. Apple Chevrolet gets our vote!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2019 Tahoe

By ChancesR on 12/26/2018 at 4:05 PM. Helped by Ken Lavigne and Finance Manager.

I ordered a new SUV truck since the particular items I needed could not be found. I walked in, met salesperson Ken Lavigne, and he assisted me on this journey. Buy ordering I got everything I wanted and needed without the extras. Ken gave me updated status all along the 7-8 weeks journey from Texas to the dealership. After arrival all of my perks were added, Ken setup all the apps, showed me how all the software and hardware worked. The finance department was excellent...no hassles, no add-ons, no unexpected surprises. I would recommend Apple Chevrolet for Sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Silverado Z71

By ScottyB on 12/4/2018 at 12:29 PM. Helped by Ken Lavigne, Chris Dazzo.

Meeting and working with Ken and the Apple Chevrolet stuff staff was the best vehicle buying experience I have ever had. If you want a great experience buying a vehicle, go to Apple Chevrolet and see Ken Lavigne.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and efficient!

By Colleen13 on 11/28/2018 at 1:55 PM. Helped by Dan McGowan.

My most recent experience with Apple Chevrolet went quite smoothly. From the minute I entered the dealership, I was greeted by everyone I made eye contact with which makes for a friendly environment. All staff members are well-trained, professional, knowledgeable, accommodating, and friendly. I have been a loyal customer here for over 30 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent customer service

By tony nicosia on 10/5/2018 at 4:04 PM. Helped by Jeff, Carl.

my 2019 chevy traverse had some issues with the lift gate automatic closer. I first spoke to Jeff who was very helpful, the next person I dealt with was Carl who was very accomadating. they gave me a loaner and resolved the problem . the cashier, the porters , and everyone involved were polite . I won"t hesitate to have future services done by Apple and to recommend them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

No pressure..great service and patience.

By Jeanteacher on 8/29/2018 at 1:35 AM. Helped by Bill Spittal, Joe Sanchez.

This was my first car purchase in many years. I am usually cautious about car salesmen and as recently as one week ago had an unpleasant experience with an antequated, high pressure salesman at another local dealership. This experience was a very different and a welcomed experience. There was no pressure, and I was extended every courtesy. I had not intended to purchase today...but in addition to the pricing, the salesman, Bill Spittal made the purchase happen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent sales experience!

By Billq on 8/8/2018 at 1:10 PM. Helped by Joe Spytek.

I purchased a CPO 2017 Equinox. My salesman Joe Spytek was extremely helpful in making the decision to buy this vehicle. I had to make sure the vehicle was accessible for my 94 year old mother including her wheel chair and walker. Joe made the buying experience very easy. He was very informative! This is the second vehicle I purchased at Apple Chevrolet, mainly because of Joe in sales, and the excellent service department.

I would recommend this dealer.