Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By catlynx68 on 12/17/2017 at 7:35 PM. Helped by Vic, Brian.

The experience with Bonnie was excellent. She explained everything, from pricing to features of the vehicles I was interested in. She was exceptionally pleasant to work with. She was able to get the vehicle in the color I wanted very fast. Bonnie is cordial, professional and extremely knowledgeable. I would recommend Bonnie and Apple Honda to anyone interested in a Honda. Vic offered to let me test drive the vehicle to my home to ensure it would fit into my garage. Brian was so very pleasant and explained all of the warranty options. All of the staff did an exceptional job of making me feel confident that I had made the right choice to choose Apple.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By thomas dorn on 12/16/2017 at 7:11 PM.

I enjoyed the entire experience. That's all the words I know I don't know how to fill up 25 words so I like the salesman show room was clean and I got got a great price after the fighting for a while

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and thorough

By Too much verification on 12/14/2017 at 12:38 AM.

Excellent sales person(Bonnie Campbell). She found the car in the color we wanted and had it delivered earlier than expected. The car pickup and lease return processes were seamless.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Fast and polite.

By Bella on 12/13/2017 at 7:12 PM. Helped by Tiffany Rudbart.

Kind and Fast! Have bought 2 Honda's here and will probably be back in the future. Interested in Civic "R" let me know when you get one I would like to see one!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Vehicle Purchase

By Pbmax2000 on 12/11/2017 at 5:20 PM.

Apple Honda met all of our expectations. Mike was very responsive with all of our questions. He was very hands on, and new a lot about the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Sales Rep. Donald Brunner was excellent.

By dave2017 on 12/11/2017 at 5:30 PM. Helped by He also had another gentlemen who serviced us from the Fianance Dept. his name was John but I don't recall his last name. Also very friendly, made me feel comfotable about my purchase and was a honest person..

Our reason for giving such a high rating was because f our sales rep. Don. He was excellent and very knowledgeable. Did not rush us to buy and answered all our questions to our satisfaction. He is also not a pushy or arrogant sales person that sometimes you find in other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Headlight Replacement

By Mywheels, Tom on 12/10/2017 at 12:10 AM.

When I was driving my vehicle this morning the DRL icon appeared on the dashboard. I went to Apple Honda spoke with Service Advisor Mark and asked if I could wait and have the headlights checked. Mark took care of me immediately, had the bulb replaced within a very reasonable amount of time. Thank you once again for the prompt and through service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine vehicle maintenance

By Sandra McAvoy on 12/9/2017 at 7:21 PM.

Came in for routine servicing. We have been coming to Apple Honda for approximately 18 years. It is always a pleasure and we are glad to see the familiar friendly faces of John Turano and John Jay Morgan. We feel confident and trust in them that they give us the best advice, consideration and care. Because of them we would not consider going anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change/Service

By Knc1121 on 12/8/2017 at 10:05 PM.

Everything went great and for a great price! The service department was able to accommodate a same day service. So convenient to my schedule since I needed to be in the area that afternoon. Highly recommended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil & filter change.

By pehrlein on 12/8/2017 at 8:34 PM.

This was my first oil & filter change. It was performed quickly and they washed the vehicle, all at no charge. I am pleased with the results.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

In for service

By Rich37 on 12/7/2017 at 1:25 AM.

My vehicle was taken in promptly at my appointment time and the service was completed quickly. All required repairs were taken care of to my satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By noi on 12/6/2017 at 1:13 PM. Helped by Tiffany. I think that was her name..

Service personnel was well prepared for my arrival. Very efficient in preparing the necessary paperwork, All set with a loaner. So I was in and out quickly with almost no interruption to my plan for the day. Similar experience when I came back a few hours later to pick up my car. I feel like this dealership and service department values my time just as I do.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

professional,courteous,kind,& understanding

By Maureen R Koltzan on 12/4/2017 at 3:02 PM. Helped by JOHN TURANO,JOHN JAY MORGAN.

JOHN JAY MORGAN WAS MY SALESMAN & HE MAKES A GOOD DEAL AND UNDERSTANDS ANY PROBLEMS YOU HAVE WITH FINANCING OR MONEY.HE IS HELPFUL & NICE.ALWAYS A PLEASURE TO SPEAK WITH.THE SERVICE DEPARTMENT IS GREAT.MY SERVICE PERSON IS JOHN AND HE IS ALWAYS LISTENING,HELPFUL AND KNOWLEDGEABLE AND HONEST AND PLEASANT .IT IS NOT A PROBLEM FOR ME TO GO THERE.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great service department

By Bianca Sullivan on 12/5/2017 at 7:05 PM.

The service adviser was open and honest with what was covered by my 2 year new car plan and what would be extras, he was very timely with calling me to update me. Very easy to deal with, always in and out!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service

By Eastcoastvb on 12/4/2017 at 9:09 PM.

We drive out of our way to have our car serviced at Apple Honda. Service advisors are honest and will explain everything they need to be done on the car. They are expanding the service area and hope the architect and builders gathered advice from the workers to make sure the new construction benefits all. Happy workers will lead to happy customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

excellent service

By limegringer on 12/4/2017 at 2:10 AM.

Our salesman was knowledgable and courteous and provided excellent service.Everything went as planned,from ordering the vehicle to picking it up at the designated time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By JT123 on 12/3/2017 at 11:18 PM.

I have given Apple Honda Dealership located in RIVERHEAD a 5 star rating because they were friendly when I arrived saying hello then proceeding to service my car. Mike was pleasant and went over everything that I needed to service the car with no pressure letting the choice be up to me. Thanks for your outstanding service that's why I keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, realistic, friendly, efficient

By Gigi 2018 on 12/2/2017 at 11:29 PM.

We have bought a number of Honda SUVs from Apple Honda. Our salesperson Bonnie gave us her personal attention in every way knowing we would be researching the new 2018 EX-L. After receiving a lower offer from a different dealer, not only did they match it, but they beat it. Bonnie makes herself available anytime we have a question, need syncing of our i-phone, or have more general questions. - The Service Dept. has also been excellent over the years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast repair in emergency situation

By Mamalee on 12/3/2017 at 2:53 AM.

Being the victim of a hit and run bad sideswipe Of driverfront and back doors, my car had been in a repair shop for over a month. My excitement at getting it back was cut short when the car began bucking, almost cutting off on the highway. Not wanting to take it back to the people that had already held me hostage for so long, I called Honda and begged them for an emergency appointment. I live an hour away, but got someone to follow me, as I was preparing to have to leave it over the weekend. But lo! To my surprise, I was called in an hour and a half, told that electronically (digitally?) something had to be reset, but now all was well. I now realize of course that my repair shop in redoing the doors had obviously not been able to reset all the electronics...(for throttle?).. and I am so glad I called Honda. PLUS MARK CALLED THE NEXT DAY...just to make sure everything was ok.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Experience

By Gumbo Guy on 12/2/2017 at 7:18 PM.

Our salesman (Jeff) was friendly, knowledgeable and professional. They had the type of car we wanted and Jeff arranged for everything to be done quickly. We drove off the lot the next day. This is our first experience with Apple Honda and so far, we are very pleased.

I would recommend this dealer.