Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.6  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Ivan on 10/1/2019 at 12:56 AM. Helped by Rudy.

All the employees I worked with were very polite and knowledgeable. I had a great experience and I plan on visiting them again in the future for my next vehicle

I would recommend this dealer.

Overall Rating

3.4  

4   Customer Service
4   Friendliness
1   Overall Experience
4   Price
4   Quality of Work

service department

By ray73perez on 9/25/2019 at 12:25 AM.

bought new jeep wrangler jl for my daughter the sales man mike treated me and my family good but the service department was disgusting after 6 months with the wrangler the air bag light came on i was told that i had to wait for part the clock spring to come in. Bryan in service worst guy to talk to told me he we will contact me when part comes in so i told him that means theirs no air bag can i get a loner my daughter drives and if she is in a accident the air bag wont work he then tells me tell her to drive safe and to dont get in no accident we do not give loners for that issue wow Bryan waited 3 weeks before i was contacted last week jeep brakes down car is less then a year old shuts down i get it towed to Bryan at service and was given the car back with broken side view mirror Bryan tells me bring car back to inform me that pat service manager said i had to pay for it that arrigo is not responsible for any damages on cars even if there done there. I asked to speak to service manager pat i was told that i couldn't speak to pat theirs a protocol you have to go through bryan after getting upset n waited for pat 20 minutes he said we not paying for it then accused me of braking it telling me maybe you did it with a nasty attitude causing me to come out of character and curse him out i went there with most respect not angry cause mistakes happen to be treated like xxxx from a old grumpy miserable old man with no respect this what you got running service arrigo this how you treat people after they buy a car tell mike im not coming back to buy gladiator that i went to see do to service treating me like xxxx for a 30 dollar part arrigo shame on your team

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep Wrangler S

By My new Jeep on 9/7/2019 at 2:06 PM. Helped by John Riley.

Great sales team. Second time purchase. Great selection, timely service, great discounts, fair trade in value, Igor is a true gentleman, honest and respectful. See you for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Void on 8/21/2019 at 1:49 PM.

Best car buying experience. Everyone was really nice and helpful. Elison went the extra mile. Great and friendly atmosphere, and we didn’t feel to be pressured into purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Bluejs on 8/11/2019 at 8:21 PM. Helped by Ken F+I.

Very good experience, friendly and efficient. I took my time and kept coming back in. I finally found the exact vehicle I was looking for and Don and everyone took care of everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent

By Newcar on 8/13/2019 at 5:51 PM.

Very professional knowledgeable helpful and overall the best around. We have bought several vehicles from this dealership and will continue to in the future. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Vehicle Purchase

By Blas on 8/11/2019 at 7:31 PM. Helped by Hector Moya and Rudy Trippedo.

I had a very pleaseant experience in purchasing my new vehicle. The customer service was excellent. I am going to recommend everyone to visit Arrigo Sawgrasd!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth Transition

By Hernandez2 on 8/7/2019 at 2:34 PM. Helped by David Hentka.

Easy and smooth transition from a 2017 Jeep Grand Cherokee into a 2019 Grand Cherokee. Sales Rep Nick understood my request and knew exactly what I needed. Finance Rep David was clear and understandable. Matt Diamond reviewed the remote fob for the vehicle and asked if I had any questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

never disappoint

By jd on 8/5/2019 at 12:03 AM. Helped by Rudy Trippedo, Matt Diamond.

This is second vehicle we have purchased in 3 years. Both experiences have been great. Price is always the best compared to other dealers and the service is very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly highly recommend!

By Phil R. on 8/5/2019 at 1:10 PM. Helped by Brian, Rudy..

Great buying experience! Everybody is smiling, the vibe around this place is top, the place is clean and modern looking, huge selection, and they keep all their inventory in the attached multi-floor garage - so there is no premature sun exposure on the paint of your new future vehicle. Brian answered ALL of my questions on the vehicle, made sure that I am all taken care of with understanding the car, and took care of me on the price BIG TIME. 5 Star experience! He is the guy to come visit for sure! Rudy was my financing manager. He was very helpful explaining all of the financial options and got me the best deal as well! 5 Star experience! Mark AfterDark expained all of the technical features on my new vehicle, what to do what not to do, what types of fuels to use... this guy knows everything that you would find in the Full version of online owner's manual. Very helpful gentleman. 5 Star experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By BenjiM9615 on 7/29/2019 at 4:18 PM.

This dealer is friendly and not overbearing. We worked with Howard (“from Broward”) who was extremely patient, helping us navigate the numerous options available. He took time to educate us about the vehicles to ensure we made the best choice for our needs. Howard really took the edge off of car shopping. Management was great and worked to get us the best deal possible. David in finance helped us find the best financing options and vehicle protection at the lowest price. Great overall experience. We will definitely be returning as loyal customers.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

1st and only place I stopped

By jeepgal12 on 7/27/2019 at 1:57 PM. Helped by David Hentka.

I had researched online and knew what I wanted going in. My salesman, Nick Saint Germain, was a no pressure guy. He doesn't talk your ear off like many salesmen I have met. Right down to the point, no fluff. I was a little disappointed that Arrigo does not offer discounts for educators. But, if you are military or a Realtor, you can ask for a discount. I worked with the Finance Manger, David Hentka. He was great as well. He worked with me to bring my monthly payments down to my goal. No pressure to buy extra packages. Seemed honest and patient. Matt Diamond, Delivery, explained how the Key Fab worked and answered any questions I had about the new technology he was about to hand me. (I was still driving a vehicle with a key entry and a key ignition.) He was very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Selection of Vehicles

By Mello on 7/24/2019 at 6:54 PM. Helped by David Hentka.

This was the first dealership we visited and we didn't have to go anywhere else. They had exactly what we were looking for. We got exactly wanted we for a great deal. Thank you and we will be back for my daughter's car! Our salesperson was Chris Lowenthal. He was very informative and he knew exactly what we came looking for which made the process run smoothly. Matt Diamond our delivery guy was also very knowledgeable and should definitely be utilized as a sales person. We're very happy with our purchase and look forward to doing more business in the future. Thank you David Hentka for the smooth, no hassle signing of all those documents that are normally a drag!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!

By AJM on 7/20/2019 at 2:06 PM.

I went to Arrigo to show my wife the Jeep I’ve been wanting. I’m in the auto business for many years and know the process.Justin listened to my wants and needs. Very professional. Great Salesman who went out of the “norm” to make me happy.. picked up my Jeep at another store and delivered to my house after 10pm.5stars Justin, Great job!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Howard at Broward

By Thomas Duggan on 7/20/2019 at 1:47 PM.

I was contacted from Howard at Broward after visiting dealer website: He contacted me and listened to my needs-professionally set-up a calendar invitation to meet on a convenient time for both of us. He had vehicle I was interested waiting, worked with his manager and finance department to secure a deal that met both our needs. He thanked me for my business, and took a picture of me and my new Jeep. Very professional-I will recommend him to any interested Jeep customer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great all around service

By JL on 7/18/2019 at 7:34 PM. Helped by Ken Williams.

I got the best deal I believe I could have gotten on exactly the car that I wanted. My salesperson Chris Lowenthal was a prince and was very thoughtful and considerate in answering all the questions I had. The Financing person Ken Williams was knowledgeable and worked with me to get the deal I was able to afford. The delivery person Matt Diamond was a "diamond in the rough" and handled his tasks very astutely and likely is not being utilized for the exceptional talents he posses. I am quite happy with the entire process I experienced at Arrigo Sawgrass.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Surprisingly a great experience

By kfife07 on 7/15/2019 at 9:12 PM. Helped by Fred Rivera & David Hentka.

Fred was my sales person and he was great! He didn't waste my time leaving me sitting for 30-40-50 mins. He was energetic, knowledgeable and honest. (Yeah I know that's weird to say about a sales person). The entire process was transparent. Out of all my years buying vehicles, I must say Arrigo Sawgrass has definitely set a bar on how to treat customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Comfortable sale!!

By Anthony on 7/13/2019 at 6:17 PM.

The personal staff at Arrigo Sawgrass were great!!! Special thanks to Jose (Sales), Dave (Finance), and Mark (Customer Relations) for being so professional and knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, no hassle great sales person easy sale!

By Mysilvergrandcherokee on 7/11/2019 at 12:24 AM. Helped by John in finance, mark after dark..

Don our sales person was awesome , no pressure , great service!!! John Cushman in finance was awesome! Mark after dark was awesome! Always great service at Arrigo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Gladiator Purchase

By Vic on 6/15/2019 at 12:46 PM. Helped by Yuri.

Excellent service. Will recommend to all my family and friends. Chris Lowenthal was very knowledgeable and friendly . He even answered his cell on his day off. Very helpful. Thanks Chris

I would recommend this dealer.