Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Awesome at Allways Dodge Jeep

By SHELLIEKAISER on 12/12/2018 at 10:50 PM.

Allways Dodge Jeep in Pleasanton is a great dealership to work with. They are always friendly and welcoming. They negotiate fairly and make the whole experience worthwhile and pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Warhorse757 on 12/12/2018 at 8:37 PM.

The issue I had was addressed, taken care expeditiously and handle in a very professional manner. My issue took a day to correct, was taken care of with a loaner vehicle till next day.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Great salesman.

By J.CROSSLAND1 on 12/11/2018 at 9:53 PM.

The salesman was great in helping me find the right vehicle that I wanted and he really went the distance. I would recommend others to this dealership and to the salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

incredible service

By markpacheco61 on 12/7/2018 at 2:18 AM. Helped by Tristian.

They get the job done, Tristan takes care of you and makes sure you are updated on the progress of your service two thumbs up.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Second time around was much better

By Bonnie on 12/6/2018 at 7:16 PM. Helped by Jesse, service dept..

I took my Jeep in for service and they were able to find the problem. It took a few days and during this time the battery went completely dead and I was notified. I was able to bring in a new battery and they installed it. They were then able to complete the job. I thanked Jesse for all that they did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall notice

By aggieav8tr on 12/4/2018 at 8:37 PM. Helped by Service department.

Outstanding service. I called ahead before going to the dealer. The service department is the best I have seen EVER. Top notch. And I am over 65 yrs old

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
5   Friendliness
4   Overall Experience
1   Price
4   Quality of Work

xxxx happens

By T.CRAIG7206 on 12/1/2018 at 8:55 PM.

Just 6 days after my truck goes in for a water pump a plastic fitting in the upper coolant hose mysteriously cracks and springs a leak. And of course this is not covered by my extended warranty. Smells kind of fishy to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Jeep great deal

By JB9 on 12/1/2018 at 8:13 PM.

I’ve Been dealing with Charlie at atascosa dodge for over 10 years. Great team, great product, great price, and great service. Thank you Charlie!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Above n beyond

By chiefbobdavis1Lovesoccer! on 11/29/2018 at 9:54 PM. Helped by Jessie, Jolanda.

They’ve done an outstanding job on my Jeep. Had multiple problems with the vapor system and the radio. Was given a 19 Ram 1500 as a loaner, now my adult son wants to get one of these. I had a 14 and it was a fine excep for the radio. Went through 4 in the two years I had it. My Jeep, however, I’m on my second radio. Still awaiting (2 mos) the return of the CD that wouldn’t come out. New radio working well, so far. Only took 3 trips to get the vapor system fixed. All the office personnel were excellent in handling all the problems. Two thumbs up! The only negative is still waiting for my daughters CD to be returned.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent staff

By LAREDO417 on 11/27/2018 at 10:01 PM. Helped by Eddie Woo.

Sales manager, finance manager and sales rep gave us excellent service we also got good trade in money for our truck. Best of all we where out of there in less than 2hrs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By WESTLEY.WHITE on 11/27/2018 at 6:12 PM.

Rob Smets is Top Notch. Extremely helpful and worked his tail off to get our deal done. This will be the only place I shop in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT FAST SERVICE

By 1223!!!! on 11/27/2018 at 5:19 PM. Helped by TRISTAN FREEMAN.

FRIENDLY STAFF AND GREAT SERVICE! WOULD DEFINITELY REFER FRIENDS. THEY DID A GREAT JOB OF GETTING MY VEHICLE IN AND OUT IN A TIMELY MANNER. WE HAVE BOUGHT SEVERAL VEHICLES AND WILL CONTINUE TO PURCHASE THEM FROM ALLWAYS IN THE FUTURE.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great truck buying experience!

By Malcom on 11/26/2018 at 4:37 PM.

We have purchased three trucks so far from Allways. Every time the sales staff and others we encountered were excellent! Friendly, professional, and attentive. Allways offered great deals. We hope to be a customer in the future.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Overall satisfactory

By T.CRAIG7206 on 11/25/2018 at 10:28 PM.

Jesse is very sharp, but the girls answering the phone leave a lot to be desired. Once you get past them you can get what you need done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By ANGY78052 on 11/21/2018 at 4:44 PM. Helped by Jesse.

Easy and fast access to service. Jesse did a great job of getting me in and out in a short period of time. No hassle treatment and other customers seemed to pleased as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completed recall items

By Truck on 11/18/2018 at 6:53 PM. Helped by Jose.

They did the work in a timely manner. This is all I have to say. It was just a recall visit. Not a service problem

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a used truck

By KEITHMORLAN on 11/16/2018 at 9:01 PM. Helped by Tristin Shannon.

Looking to buy a diesel truck and with the recommendation of the dealership from Tristin who works in service I took the drive down to find only a few trucks for the price or style I wanted but the ones they had were well inspected and respectable contenders for the price. Was able to test drive a few and landed on one and after working with Bryce we were able to get it to a monthly payment I could afford letting me buy a 2017 slt ram 2500

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By MELISSA58 on 11/14/2018 at 11:22 PM.

Jessie is the best in service. He always make sure all my concerns are taking care of. Then get my vehicles in and out as fast as they can. I can always be great full that all melt service is done and and if any recall are need they are done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gibby is the greatest technician known to man.

By MIKEB15 on 11/13/2018 at 9:05 PM.

Great work. Clean. Even changed my windshield whippers. Wouldn’t think of going anywhere else. I would refer my mother to them eveytme. Awesome service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change

By Pennya on 11/10/2018 at 6:34 PM.

I was very happy with the wait time. They had me in and out within an hour. The service manager was very friendly and helpful.

I would recommend this dealer.