Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lemon

By chris on 8/27/2018 at 7:44 PM. Helped by No idea.

Bought a pathfinder here that was a deal buyback. Worst financial decision I've ever made. Have spent several thousand every year since purchasing this car replacing parts on it and have found several aftermarket parts during repairs not disclosed during purchase. Do not buy anything from here. Definitely filing a BBB claim.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Benson helped us find the perfect car!!!

By Bk on 8/10/2018 at 8:15 PM.

Benson helped me and my fiance purchase our new SUV! He worked with our budget and made it very easy to get the vehicle we wanted. I would highly recommend him to anyone.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great customer service

By barry72 on 8/7/2018 at 12:43 AM. Helped by Tripp C.

I purchased a 2015 Civic 2 days ago, I saw the car on the dealership's website and cars.com. Both sites were linked to the CARFAX which was extremely helpful. The CARFAX showed no accidents. I told the salesman, Tripp, I'd be there early Saturday. I didn't get there until Saturday afternoon but Tripp was patient and remained professional. The process took slightly longer than I thought but that was because the car was detailed after it was sold, they did an amazing job! There was a mix-up with the numbers, vehicle price on the buyer's order I was given at the dealership was $1000 higher than the price on the buyer's order emailed to me 2 days prior. After showing proof of the lower price via cars.com the lower price was honored. I got the Civic for the advertised selling price, not a dime higher. I enjoyed my experience at ABUC and their inventory is excellent. I would recommend this dealership to anyone. Ask for Tripp, he will definitely take care of you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They hung up on me

By vtsoar on 7/26/2018 at 12:28 AM.

I really wanted to see a particular car, but when I tried to make an appointment they insisted I leave a phone number. When I told the person I preferred email he said that he didn’t know how anyone could make any appointments in any way without phone numbers! Ridiculous! When I said that obviously I could just come to see the car he said he could not make the car available and I could come over but he could not promise the car would be there. When I was surprised by that, he hung up on me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fair dealings

By Carxxxx on 7/21/2018 at 11:59 PM.

We worked with Luis and while we weren't able to get the payment we wanted the price for the car was more than fair as well as the trade in amount we were given. I would recommend this place especially with their wide inventory selection.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people here

By Khanhwhs on 7/21/2018 at 7:40 PM. Helped by Arash.

Got my first Acura here today. They made everything easy for me to get the car. In and out in a day, and got everything I need. I would recommend this dealer to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Vehicle

By Sam Suktankar on 7/14/2018 at 3:34 PM.

Excellent car buying experience. My vehicle salesperson Mr. Zee (Tel: 678-702-2949) is exceptional and goes the extra mile to care for his customers. Made the car buying process easy and satisfying. Very nice selection of late model vehicles in premium condition which are very well priced. Highly recommend reaching out to Mr. Zee if you plan to check the vehicles at this store. Did not have to hesitate to give a 5 star rating.

I would recommend this dealer.

Overall Rating

3.0  

1   Customer Service
4   Friendliness
3   Overall Experience
5   Price
2   Quality of Work

Dissapointing Finish

By LewArmenta on 7/13/2018 at 12:58 PM.

I had an agreeable experience. I had done my research and basically found the vehicle I wanted at a great price. Luis was courteous, helpful, and the overall experience was agreeable. Where they fell short was prepping the car for delivery to me. I came back to pick up the car and they'd corrected the one item we'd negotiated to be addressed, but couldn't take the time to take of stickers, wash the car, take out the protective matting, etc. They're only offer to make an effort at customer service was to provide $25 in gas for a review. Well, here's my review, but would happily provide a review if one was earned. You did your job, but did little to earn future business.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Replacement Car

By eanthony on 7/11/2018 at 4:46 AM.

Very honorable young man. his presence drew us in and customer satisfaction is outstanding. He gave us the comfortability with feeling hassled. The Anthony's

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

.Best customer service

By Niniwa2 on 7/10/2018 at 4:48 PM.

I had good experience buying from Atlanta Best Used cars. My sales rep luis had a good customer service. I definitely would recommend them to anyone looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good experience with Atlanta Best.

By Djdville39 on 7/9/2018 at 11:17 PM.

Very good experience with Atlanta best used cars. Luis was a subject matter expert not only on the vehicle, but the process in which to purchase it. They had a very good selection of vehicles that are under market value, which made the buying experience much easier. Luis also did a great job explaining how their buyback vehicles are acquired, and how they are resold. All in all, a very good experience.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

We got it done.

By Bigkev on 7/1/2018 at 12:22 AM.

This was my first time buying a car from this dealership, and it was a pleasant experience. I'm looking forward to buying my next vehicle from here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Nory on 6/30/2018 at 11:25 PM.

Khan was very profesional and friendly, he took time to explain to us every single question we had. Will definitely be back and recommend this place and specially Khan

I would recommend this dealer.

Overall Rating

4.0  

2   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

Good experience/Bad salesperson

By Chance1216 on 6/27/2018 at 9:49 PM.

This dealership had a large selection of vehicles to choose from. Upon entering we were greeted immediately and offered to test drive a car almost instantly. However, I would not recommend having Tio help you in your purchase. He was rude, did not care about me as a person, and treated me like a dollar sign. He made me post a review to get a tank of gas (then didn’t even fill it up). He seemed annoyed when I wanted to test drive other types of cars. He answered the phone several times while I was trying to ask questions. I have a very bad experience here because of him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Car Buying Experience

By davidhan622 on 6/26/2018 at 10:34 PM.

This was by far the best car buying experience ever. Khan was an exceptional salesperson who totally knew how to relate to the customer. Awesome!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time purchasing own car

By Atlguy on 6/25/2018 at 10:41 PM.

As a medical student that needed a good reliable car fast I was led to Atlanta Best Used Cars by Autotrader. Despite being a first time buyer, I was treated with respect and allowed to not only test drive the vehicle I wanted but also take it to a mechanic to do a pre-purchase inspection. I dealt with Zee and was fantastic throughout the process. I would easily recommend this dealership to those looking for good used cars.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

My first own car purchase.

By TMJP on 6/25/2018 at 6:00 PM.

I am a USAA member and while using the car buying service, I found Atlanta Best Used Cars. I was nervous at first because this was my first own car purchase and I didn’t want to be scammed or get a car that would need work. Fortunately, my dealer Ali, was super nice and patient with me. He worked really hard to find the best car that worked for me and my loan amount. i happy to say that I am a proud owner of a 2015 Nissan Sentra from Atlanta Best Used Cars. Also the building is really clean and all the associates are polite. Get there early before the car you might want is sold!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By riccofbaby on 6/24/2018 at 10:44 PM.

Flew in from out of town, told Ali what I wanted and he made it happen. I am very happy with my new car. Will visit again for another purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Khan provided Exceptional Service

By Ash on 6/23/2018 at 7:49 PM.

Khan Noor provided exceptional service throughout the car buying experience. Khan was very personable and was very attentive to our needs. We did not feel any pressure to buy at all. Khan was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, great salesman.

By JG on 6/23/2018 at 6:35 PM.

I would recommend anyone to consider purchasing your car at Atlanta Best Used Cars. It was my sons first car purchase and will definitely be back for my husband's or my next car. Jiby, our salesman was always available for any question we had. Thank you Jiby for making this car buying experience as painless as possible.

I would recommend this dealer.