Dealer 2-Year Rating

Overall Rating

3.6 / 5
Customer Service
5  
Friendliness
3.7  
Overall Experience
3.7  
Price
4.5  
Quality of Work
3  
Service
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Friendliness
1   Overall Experience
1   Quality of Work

Service is the worst.

By Wray57 on 8/5/2016 at 11:53 AM. Helped by No name was given..

My husband purchased a brand new Trailhawk last year, and last week the front seat, which is all electronic, won't work. I mean he cannot even get in the vehicle, let alone drive it. Called to get in to get it fixed, sure no problem, next week maybe. The vehicle is under Full Warranty and I was told that they do not provide a loaner vehicle! So we have no vehicle for 7 days. Sorry guys, that is not acceptable service. I am sure that when he trades it in, usually within 18 months, you will not be on his radar.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond.

By Jen84 on 3/31/2016 at 6:57 PM. Helped by Ammie Kelly.

Awesome bunch that work there they went above and beyond to get me into a Jeep. They were honest and real about stuff did not hide anything.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

excellent

By don on 3/15/2016 at 6:59 PM.

Was in and out in an hour with the vehicle i wanted. Thanks Tom, and Trevor. Excellent Service. wouldn't hesitate to send anyone there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this Dealership

By Mike Feiner on 7/31/2015 at 8:12 PM.

We have now purchased 2 new vehicles from Tom Smith. We wouldn't deal with anyone else. Everyone from Trevor in finance to Sam in service are wonderful professional people to work with. There is NEVER any pressure to buy. Tom simple listens to your needs and presents options for you to consider. No games and no hassles They have erned our trust and business for life!.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

2105 Jeep beyond a lemon

By concord on 4/1/2015 at 2:37 PM.

If you want to have the worse car experience of your life this is the place to be.In all fairness April in service tries very hard but she is alone in the great big sea

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review

By SidColeman on 5/1/2014 at 3:36 PM.

Overall very satisfied with experiece purchasing two 2014 Ram trucks from Atlantic Motors. Would highly reccommend them to friends and family, great customer service and great feeling in the dealership overall. What we found great was the fact that you could talk and ask question to all of the sales people even thought is was not their sale. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and understanding

By journey8 on 4/15/2014 at 12:19 PM. Helped by Kevin.

Went in for service and April along with her team of professionals did their upmost in looking after my needs far beyond the norm. They are to be all re soundly congratulated for knowledge, professionalism and integrity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Happy Customer

By Beeker1 on 4/11/2014 at 4:35 PM.

I went in just to look around and ask a few questions and ended up buying a new truck,Tom was friendly and treated me the way i expected to be,very good experience

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Custom Ordered Wrangler

By wdruhan on 4/1/2014 at 12:59 AM.

Sherri MacDonald was awesome to deal with. She answered all of our questions and when we decided to customize our Jeep Wrangler she passed us on to Christian Barret. We went through the ordering process with Christian. After our 42 day wait for our Jeep to arrive :( , we dealt with Trevor Battist. Everyone we dealt with at Atlantic Dodge Chrysler Jeep have been more than helpful and we will be back when we buy our next Wrangler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Being from Harvre Bouche, I was a little nervous going to...

By VanDad on 2/26/2014 at 3:47 PM.

Being from Harvre Bouche, I was a little nervous going to another dealerhip other than a dealer closer to home. Having had a poor experience at my "local" dealer, I was referred to Atlantic Dodge by a friend. Upon entering the dealership, I was immediately greeted by a Mr. Tom Smith. Right from the start, I felt like I was home. Tom made me feel welcome and answered all my "questions" with ease. After helping select the right vehicle for my family, Tom and I got down to the numbers. We went back & forth a little and finally his Sales Manager, Christian Barrett, came in Tom's office. After 5 minutes of talking, Christian and I shook hands on the purchase of my family's new van! Tom then introduced me to their Finance Manager, Trevor Battist. Trevor quickly put my mind at ease and helped me get my loan custom-tailored to suit my family's needs. All-in-all, this was an effortless purchase. Actually, in 25 years of buying vehicles, it was the smoothest transaction I've ever had. I just want to give a big Thank You to the Management & Staff of Atlantic Dodge. You have a customer for life! ....and if I have my way, I'll be sending a lot more your way!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Absolutely by far the worst dealer ship I everrr dealt...

By Cozycold on 1/2/2014 at 10:43 PM. Helped by I will list if my problem isn't resolved.

Absolutely by far the worst dealer ship I everrr dealt with. Service department is useless. Back three times for a truck with 9000 Kms on it. Issue still isn't resolved. Bad bad service. I bought a lot of trucks in my day. Never had experience like this. Stay away from this dealer. The dealer has to review the whole service department. Pathetic in so many ways. With social media and just putting this dealer in google you will see a lot of complaints and a lot more to come if they don't make changes. I gave up I'm dealing with the top. Dodge canada. N I will keep going until they replace my truck. 9000 km should have any issues.

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
2   Overall Experience
3   Price
1   Quality of Work

had same problem back "3" times, and still not...

By jk11 on 12/10/2011 at 7:20 PM. Helped by Sandra ,April, and Alisha.

had same problem back "3" times, and still not fixed. seems to be lack of knowledge with service advisors and service manager,still hae problem (2011 vehicle no km')

I would not recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
2   Price
2   Quality of Work

Staff is unable to tell if a vehicle is in 4WD or 2WD...

By Rik57 on 11/8/2011 at 6:33 PM. Helped by Unknown.

Staff is unable to tell if a vehicle is in 4WD or 2WD while driving it. Staff tells you should not have driven your vehicle home, AFTER you drive it home following a diagnostic appointment. Staff tells you the expensive repair may not work, AFTER you pay them for the work done.

I would not recommend this dealer.