Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Superb experience at Audi Cape Cod

By ronaldnelson650 on 8/23/2019 at 2:51 PM.

My car-buying experience at Audi Cape Cod was superb. Brandon was very responsive to every one of my visits, and went out of his way to make me feel comfortable with the purchase of my vehicle. He was very knowledgeable of the product line, and answered all my questions quickly and honestly. The closing process managed my Laurie was first-class; superior to any auto purchase transaction I have ever completed. During delivery, Nick provided an outstanding tutorial that covered every button/option in the vehicle. He went out of his way to ensure I was comfortable with the many features. I really can't overstate how impressed I was with everyone I encountered at Audi Cape Cod, including including those already mentioned, and Anthony and Cheyenne. The entire team was friendly and professional. I would absolutely purchase another car here. I suspect I'll be back soon for my wife's next car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great experience!

By csweinheimer on 8/22/2019 at 10:04 PM.

We had been shopping for a new Audi and decided to stop into Audi Cape Cod to see if there maybe some cars of interest. We were on our way to the Cape from Vermont for a week of vacation. The dealership is very modern and a pleasant store to shop in - what you would expect from a top end brand. We were greeted in a friendly manner and Brandon was assigned as our Audi Brand Specialist. Brandon was super friendly, knowledgeable and helpful. With his assistance he made the process easy, seamless and transparent. We enjoyed working with Brandon and would recommend this dealership and Brandon. We also worked with Laurie Gallo who did a great job to complete our deal. Thank you both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience!

By jtrippier on 8/22/2019 at 8:49 PM.

I don't put a lot of miles on my car so my service visits are limited but when I do, I always have a great experience. The service staff is friendly, knowledgeable and take care of you in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great, very professional...

By Love my audi on 8/21/2019 at 10:09 PM.

Cheyenne greeted me warmly,,, grace took wonderful care and time with me!She explained how to use the loaner car,and texted me when ready.service on car was perfect..excellent service and grace is exactly what you need running service desk!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Topnotch! Super professional, informative & friendly staff!

By jnbowes on 8/21/2019 at 9:20 AM.

I have purchased from three different Audi dealerships, Shrewsbury, Bernadi and now AUDI Cape Cod and while all were great experiences AUDI Cape Cod was far and away he BEST! The dealership is slick, spotless and inviting all at the same time. The staff is super knowledgeable and outgoing. However, My highest marks go to the way they negotiated. They did their homework on the my trade-in value (then gave me the high-end) of the Car-Fax quotes, they offered me various discounts and rebates without having to ask for them. Basically they made it very easy and stress free until all I had to do was “gladly say YES!”

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Audi Cape Cod Experience

By Golfowner6 on 8/18/2019 at 10:58 PM.

From the start, we had a positive experience at Audi Cape Cod. Cheyenne greeted us when we first visited the dealership and was very positive, upbeat and helpful. Our sales associate, Brandon Pavlakis, was outstanding. He was helpful, informative, and professional. He is a true asset to your organization. Anthony Latham and Laurie Gallo were a pleasure to deal with during the purchase of our new Audi. Nick Parsons was patient and helpful as he explained the inner workings of our new vehicle. Overall, we had a wonderful experience purchasing our vehicle at Audi Cape Cod.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Audi Cape Cod - is the best!!!

By Nancy on Cape Cod on 8/15/2019 at 3:46 PM.

Audi Cape Cod is efficient, friendly, courteous, always willing to help, explains things thoroughly, timing service, etc. I just can't say enough about them. Matt is Service is beyond the best!!! Above and beyond in all areas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Loroco on 8/13/2019 at 2:29 PM.

This is our 17th Audi, the first from this wonderful dealership. I'm already planning on the next one. We were treated with respect, courtesy, and the utmost professionalism. This dealership gets it with up to date technology and friendly, happy to help employees. The whole process including the trading in of our 16 Audi was painless and we both commented on what a terrific experience this was. Brandon, Laurie, and Nick were outstanding!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Thank you!

By Heatherlee on 8/12/2019 at 3:06 PM.

Audi Cape Cod... Professionalism at it's best. The dealership staff as a whole was wonderful, however from the trade-in process to the purchase, Brandon went above and beyond to deliver me a fair deal in record time. Overall, a great experience at Audi. Looking forward to a long-term relationship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandom did an amazing job helping us to find our car !

By wesleymoreira87 on 8/9/2019 at 2:44 PM.

Brandon did an amazing job explaining everything about the car. He was very professional, and made us feel comfortable on buying the car that we were looking for. I would recommend his services to my friends, and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love everything about Audi Cape Cod

By Mirka on 8/8/2019 at 1:06 AM.

I just started my fourth lease in last five years with this dealership. And yet again, it was the most amazing and personal experience. The entire team was very helpful and made the process super easy. Love coming back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Service Review

By Kathy2019 on 8/4/2019 at 11:01 AM.

This is the 3rd Audi Dealership we have used for our 2107 Audi Q7. FINALLY we received the type of service experience we expected and were told we would receive when we purchased the car. They are extremely courteous, honest and actually follow through without constant prodding from the customer. Kudos to management for hiring the right people and ensuring that Customer Service Is a priority!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic Experience From Start to Finish

By ELoftus on 8/3/2019 at 4:03 PM.

I had some strict parameters for the vehicle that I was looking for and the team at Audi Cape Cod went out of their way to take the time to search for and acquire the car that I required. From the fantastic customer service of Cheyenne at the front desk and the knowledge and competence of Allen in sales to the professionalism of both Anthony the GM and Lori the business manager, the entire process was first class throughout. I couldn’t recommend them more.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A Fine Dealership

By kathyjfogle on 8/3/2019 at 3:39 PM.

Everything about our car buying experience was smooth and low key. Everyone we dealt with was professional , helpful and enthusiastic. Brandon went above and beyond getting us what we wanted. Nick is a great teacher.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Turned Away

By CR on 8/2/2019 at 6:26 PM.

Just stopped by and spoke with Matt in service about getting service performed on my 2018 RS 3 with 1700 miles. I was trying to set up an appointment to get a mag ride calibration and alignment performed. He flat out told me NO since they don't touch vehicles with aftermarket parts. In this case, lowering springs. I was hoping to find a new and trustworthy Audi dealership since Audi of Westwood has treated my RS 3 badly several times now. I guess I know now to never get service or even think about purchasing from this dealership in the future if this is how they want to treat new customers.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Audi Q5

By carolmarchant77 on 8/1/2019 at 10:22 PM.

From the time I walked into the dealership I was greeted by Cheyenne who was very friendly and helpful. She introduced me to Allen who was very helpful and showed me the car that I was interested in. A very smooth and easy transition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Deal

By Suzanne H on 8/1/2019 at 5:31 PM.

I’ve bought several new cars in the past but this one was just all around a fun experience . From the test drive with Alan Parsons to driving it out of the showroom it was a easy with no pressure. Everyone seems to work as a team to pull all the steps with courtesy and efficiency .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Experience!

By Nlawson on 7/31/2019 at 6:34 PM.

I have always been intimated to enter a dealership and purchase a vehicle. Brandon was so warm and welcoming, my fears were immediately put to rest by his friendly demeanor and product knowledge. Brandon worked closely with the GM, Anthony, to provide world class customer service. Both Brandon and Anthony took time to answer all my questions and address each concern I had with the purchase of a new vehicle. I also had the pleasure of working with Laurie to finalize the sale. She did a phenomenal job guiding me through finance and final purchase. I highly recommend Bradnon, Laurie, Anthony and Audi Cape Cod

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

No Hassle Service

By knitnut on 7/22/2019 at 11:01 PM.

Heard a buzzing sound and took my Q5 in for service. Got an appointment very quickly. When asked about the sound and where I thought it came from, I was taken seriously (which had not happened in the past with another Audi dealership). Turned out I needed a wheel bearing. It was costly, but the service was done right away and my car was returned to me in very clean condition. I would recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a Great Experience

By andrewbw on 7/17/2019 at 5:35 PM.

This was my second vehicle purchased from Audi of Cape Cod. Low pressure sales and knowledgeable staff make it easy. Service was always smooth and easy on the last vehicle and I expect the same going forward. Quality all around.

I would recommend this dealer.