Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.6  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Periodic service cisit

By Dk on 9/17/2019 at 8:05 PM.

Service was quick staff was polite car was thoroughly cleaned. Thank you xx xx xx XX XX XX XX XX XX XX xx xx XX XX XX XX XX SD XX ss

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient , professional , and personal ..

By Legend on 9/16/2019 at 4:25 PM. Helped by Andy in service department.

My Audi Q5 had several issues over a three month period ; in each instance the work was easy to schedule , a loaner car was timely provided , and the work was performed in the time period specified with the problems resolved ..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By Ajay1 on 9/16/2019 at 3:45 PM.

Courteous, considerate A+ service from the moment I arrived. I was unable to return loaner car for 2 additional days because of work schedule and they simply said come whenever you’re able with no questions asked. Thank You

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Sales Person

By Robin B on 9/14/2019 at 10:17 PM. Helped by Stephen Rosenkrantz , Daisy Fortkort.

We just purchased a vehicle today from Stephen Rosenkrantz. He and Daisy ( who was in training). What an easy and pleasant interaction. Stephen was Very kind, knowledgeable, and a true pleasure to make a deal with. I would highly recommend Stephen to anyone without hesitation! Robin B

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stephan Ronsekrantz is Amazing

By Anthony on 9/14/2019 at 5:06 PM. Helped by Stephan Rosenkrantz.

Great Dealershio. Great Deal. Amazing customer service. Quick painless transaction. Great extras. Thsnk you Stephan R. Great and easy sale. Recommend everyone ask for Stephen R. To buy a great Audi. Love my Q5. Drives like a dream.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By rddy2rddy5 on 9/10/2019 at 1:22 PM.

The service here at Audi Dallas is terrific. They are professional and efficient. Pricing is competitive as well. Jordan is the best customer service rep! He will take care of you and your vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

John Paul at Audi Dallas is the best

By Carolyn on 9/5/2019 at 9:16 PM.

What a pleasant and smooth experience from start to finish. John Paul was our salesman and he made it such a good experience, sold us our car at a great price and provided top notch service. Thank you Audi Dallas.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Convenient, efficient

By SG on 8/27/2019 at 8:33 PM.

Friendly, efficient, convenient UBER transportation a good option against renting replacement vehicle Checked on the areas of concerns and explained that to me Answered all my questions .

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

First impressions just from phone call

By timefornewcar on 8/27/2019 at 11:50 AM.

After an "OK" experience at a closer dealership to where I live, I did some research and found another Audi I wanted to try but decided to contact Audi Dallas based on reviews. I got a call within 24 hours from sales specialist, and then a call directly from Brett. I called him back and explained my situation, and while I cannot get there to test drive for a few days, he took a lot of time answering my questions, and he did not speak negatively about the other makes of cars I told him I was considering. He was thoughtful and listened to my rambling for a bit without trying to intimidate me or be pushy in any way. I look forward to meeting him in person, and if I can find what I want in an Audi with his help, I will drive the distance to work with him. Thank you Brett, and I look forward to talking to you soon!

I would recommend this dealer.

Overall Rating

3.6  

3   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Went to do the oil change and the 1 st checkout .

By Juan pablo on 8/26/2019 at 5:12 PM. Helped by Don’t remember their names.

It was a bit confusing as they were going to a renovation and wasn’t clear how to go in. Once I figure it out , even do I did have an appointment , Took 45 minutes to be attend. One piece in the trunk was broken , so I am not sure how can you break that plastic in the back. Overall was ok

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thoughtful, professional service

By Dallasrunner on 8/24/2019 at 9:17 PM.

This dealership emphasizes service, going above and beyond. They ensure every transaction is a seamless, comfortable experience. I appreciate how easy they make communication, responding to texts, emails and calls.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Suzy on 8/21/2019 at 5:23 PM.

This Audi dealership is extremely professional and has very knowledgeable customer service! I highly recommended this dealership! They also are quick and reliable every time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Audi dallas

By Sadiewertheimer on 8/21/2019 at 1:14 AM.

Thank you for having Jordan Windham to take care of my car and me! He is a wonderful PR person for your organization. Isaac was also nice

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Request

By S. Briggs on 8/19/2019 at 8:48 PM.

I took my car in for service and Marvin went over the details in depth. After the service was performed, Marvin went over and beyond to ensure I was happy with the results.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By Hootiemarge on 8/16/2019 at 6:34 PM.

Stephen and company were amazing. Made it easy. This is my third Audi. Love everything about my new car. The Apple Play is the best part. So easy and such a great addition.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Fantastic service at Audi Dallas

By Rduell on 8/5/2019 at 11:03 PM.

I can always count Jordan Windham and everyone at Audi Dallas to provide me with outstanding service. It's the reason I keep going back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and efficient

By SV Legal on 8/7/2019 at 1:24 PM.

My company's new car purchase could not have been easier. Artie was able to locate the exact vehicle we wanted and had it delivered sooner than expected. The process was painless and fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service appointment

By LD on 8/1/2019 at 10:41 PM.

Fast and courteous service as always- We bought our Audi Q5 at Audi Dallas and have always had it serviced here and will continue to do so in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Audi Dallas Service

By Schip1 on 8/1/2019 at 3:33 PM.

Audi Service has taken care of me for over 8 years. Eric is my Service Advisor and always makes sure it is smooth and quick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service

By Jimmy 2002 on 7/22/2019 at 10:36 PM.

I carried the 2017 A7 in for a safety recall and my service advisor Issac took care of everything and the vehicle was ready on schedule.

I would recommend this dealer.