Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy and Satisfied Customer

By Hadden_S on 9/22/2018 at 9:17 PM.

My salesman (Carl Johnson) made my Audi experience a wonderful one. He was able to answer any concerns or questions I had. He made the entire process as easy and quick as possible. I appreciate that I wasn’t pressured or haggled into my purchase. I’m absolutely in love with my car! Thanks so much Carl & Audi Lafayette!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience on new Audi Q5

By Janet3318 on 9/15/2018 at 5:16 PM. Helped by Tim Weldon.

Just purchased a 2018 Audi Q5 and had a great experience with the salesperson, Kenn Posey, and Matt. Out of the dealerships we visited, this was definitely the place where we got the best information and what I felt was individual attention. Chase was very helpful with information after the sale Just learning my new car, but so far I love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above expectations

By R and L Harst on 9/15/2018 at 2:57 PM.

We started the process of leasing our new Audi online, made an appointment and within 2 hours were able to make a fair deal. We didn’t feel pressured and felt as though they were doing their best to accommodate our needs. Thanks to Carl Johnson, and the dealership for making our experience a great one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great/Easy Experience

By Gregg on 9/14/2018 at 5:38 PM.

We really enjoyed buying from Kenn and the team at Audi Lafayette! I visited with several members of the Audi team and everyone was first class.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great car buying experience!

By Daisy on 9/13/2018 at 11:16 PM.

I'm extremely happy with my purchase and overall experience. I was very indecisive and Ryan was extremely patient throughout the process. He answered all of my questions thoroughly and I never felt pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Ben78 on 8/25/2018 at 5:11 PM.

I got to the lot determined an I knew what I wanted my seller Ryan was amazing an professional he got the ball rolling an I was out of there well satisfied thanks again Ryan an Audi

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Audi

By Jenny on 9/9/2018 at 9:04 PM.

I just purchased a used Audi Q7 from Audi Lafayette. Everyone I worked with was professional and courteous. They answered all my questions honestly. I was undecided when I began shopping, so I was worried about sales pressure. There was none. It was wonderful to be able to ask questions and receive the information (in writing) so that I could make my decision. The entire experience was the best that I have had when purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great car buying experience

By MyNewRide18 on 9/3/2018 at 9:47 PM.

Frank and his team were a delight to work with. They were very professional and respectful. I would highly recommend them for a used or new car purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very impressed and employees very personable

By NRl1947 on 9/1/2018 at 4:40 PM.

We drove up to Audi and Carl Johnson walked up to us in parking area and helped us immediately ! Enjoyed his courteous, prrofessional and instructive personality! very nice and professional young man!!! I felt very comfortable with him !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Audi

By Jenny on 9/1/2018 at 5:57 PM.

Ryan Bridwell went above and beyond during and after the purchase of my Audi A5 coupe. Both he and finance stayed way past closing to finalize my purchase. I came on Saturday to meet with Chase to teach me about the features while Ryan handled service detailing my car since Monday evening was too late and I worked the rest of the week. Completely sold on Audi and the Audi Lafayette dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Dodie on 8/24/2018 at 10:16 PM. Helped by Frank and Stephanie.

Our car buying experience was easy and fast considering we did most of the deal over the phone and through the internet. Mr. Kenn Posey, Frank and Stephanie have been very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car, Great Service!

By nikkijoe on 9/1/2018 at 12:08 AM.

I was looking for a luxury vehicle at great price. Everyone that I spoke with at the dealership was very helpful and my sales rep, Trent Harrington went above and beyond. He lined me up with everything I need before, during, and after the purchase. I would recommend this dealership for all of your needs and the excellent customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Sales Experience

By Lilboyjo on 8/31/2018 at 11:53 PM.

CJ was very knowledgeable of Audi vehicles and made the deal we were looking for. The trade value was fair. Would definitely buy here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike Bessard

By marklacour on 8/30/2018 at 6:06 PM.

Mike is very professional, not pushy, very responsive, polite and knowledgeable. The whole experience was great! Everyone is friendly and welcoming. Love the car! I highly recommend Audi of Lafayette.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Audi Q5 Purchase

By SUGAMAMA1 on 8/30/2018 at 4:52 PM.

CJ was our salesman and he is a very knowledgeable, friendly and a fun person. I would continue to buy all our vehicles from CJ

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy and not pushy

By skains42 on 8/30/2018 at 5:27 AM.

Ryan was cool. He didn't pressure me to buy, and he helped me with a number of things after we agreed on a deal. He helped me with getting my xxx trade-in to the dealership. He allowed me to pick up my vehicle after hours. I left a doctor script in my trade-in, and he made sure to get it for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service and Professionalism

By Chad2484 on 8/29/2018 at 1:32 AM.

Kenn and Matt at Audi Lafayette were second to none. They helped me to get in the vehicle I wanted with ease! If you are looking for a Great car see these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Jamie on 8/27/2018 at 4:37 PM.

Audi lafayettte is a very professional place to buy a car. Trent was very helpful throughout the process, assisted my trade in and recommend a warranty that works for my needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience/salesman I have ever had!

By Debbie on 8/25/2018 at 4:34 PM.

Kenn is the most pleasant salesman I have ever met. Buying a new car is stressful to me but I absolutely did not feel pressured. Very professional. We traveled 75 miles but it was well worth it. I would highly recommend him as well as the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Ron on 8/24/2018 at 10:17 PM.

Found the car on carguru that we liked and was able to work a lot of the paperwork over the phone. We traveled 3 hours to look at the car and were very pleased when we got here.

I would recommend this dealer.