Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good salesperson- Joseph made the difference

By ALEXJAUREGUI.USA on 1/21/2019 at 6:39 PM.

After researching many new good car options, Porsche, Mercedes, Lexus and Land Rover. I ended up with the 2019 Audi Q7. I have owned Mercedes and Lexus before with good experiences on both cases. I was attracted to Audi's good design and its technology package. Having a professional person involved like Joseph made the difference for me to understand the offering and working out a reasonable good pricing that made feel comfortable giving Audi a chance.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Tailored customer service!

By TED.CASTELLANOS on 1/21/2019 at 4:30 PM.

They always listen to your unique needs and address them. Highly recommend. Ryan always goes out of his way to ensure that I’m happy with the service.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
2   Price
5   Quality of Work

Friendly staff. Hard to find the location.

By pgm004 on 1/18/2019 at 5:02 PM.

Friendly staff. Price seems too high for oil change and tire rotation. Dealership was hard to find. Would of been professional for staff to have mentioned the location at the time I set up the appt.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service!!

By Jeff A on 1/17/2019 at 4:49 PM.

Alli was very helpful and patient during the entire time including test drive of multiple cars. No pressure sales approach was much appreciated! She also followed up with text and email after the purchase to make sure the car was fine. Will recommend her to friends and family for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a CPO 2016 Audi S4

By RONOTT01 on 1/16/2019 at 8:58 PM.

Great experience in purchasing my new to me certified pre owned 2016 Audi S4. I had been looking for the right S4 for several months and final saw a vehicle that met my needs at Audi Marietta. Alli Gantt was awesome to work with as well as the other staff at the dealership. If you are looking for a new or used vehicle you can’t go wrong with Audi Marietta.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By CHUCK63 on 1/16/2019 at 7:04 PM.

Sales and finance team was great! What an amazing experience! The Q7 is great!! The car was shipped from out of town and arrived quickly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By TIMCHAPIN1 on 1/16/2019 at 5:44 PM.

Great experience from start to visit. Would return for sure. Our sales guy was great. Highly recommended a+++++ Will recommend to anyone who wants an Audi. Don’t go to audi Atlanta. They can’t honor what they promise. I switch from Audi Atlanta to Audi Marietta and was much happier

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a vehicle

By johnson.reggie31 on 1/16/2019 at 4:29 PM. Helped by Chris -Financial Office.

Salesman and Financial department were great to work with. I recommend this dealership to anyone seeking to buy vehicle. They were awesome to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jim Ellis Audi is a great dealership

By Chart53 on 1/15/2019 at 10:52 PM.

All I. All, you will never find a more professional and experienced group than Marietta Audi. The service center is modern and welcoming with a great team of service writers and technicians. New loaner vehicles are always available for service and recall issues. (They are always temping high end models.!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, nice waiting room

By JP29 on 1/14/2019 at 5:24 PM.

Everyone was friendly and informative. Service area was clean with nice selection of refreshments. Employees seemed genuinely enthused to be there. Top notch customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall work

By asilas on 1/14/2019 at 4:53 PM.

Great follow up and status updates. Very efficient and personalized experience. Ryan makes sure to call and share any news relevant to any work recommendations.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
3   Friendliness
4   Overall Experience
4   Quality of Work

Somewhat satisfied

By ccgator20 on 1/14/2019 at 4:17 PM.

I brought my A7 in for a check engine light. I had already had that checked out with another mechanic and it was reading a catalytic converter issue. Turned out there was a recall on my car for a software update that fixed the issue, it was not the catalytic converter after all. It would have been nice to have been notified about the software recall in advance. I almost had a new catalytic converter installed for no reason. I was also told I have another recall on my car, but the parts are not available...seems odd. Overall, I have never felt like I'm in a luxury, high end dealership when interacting with the people at this Audi dealership. No different than a Honda or Toyota dealership which is disappointing. I will credit Audi for having a good process on using Uber when you leave your car with them for service. That was a nice way to get to and from the dealership without my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By saraluz09 on 1/14/2019 at 3:43 PM.

The attention to details was excellent. Alli my Sales Exec answered all my questions and showed us everything we wanted to see with a smile. She engage in great conversations providing us insights on her experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By AMTEASLEY87 on 1/12/2019 at 7:09 PM.

Always a Wonderful experience. Never a hassle, Ryan made sure my service was completed in a good timeframe and timely manner. thanks for the loan, might need to upgrade ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By TYBOW_74 on 1/11/2019 at 11:59 PM.

They dealt with my difficult Warrenty company, fixed my turbo and put my in a Beautiful loaner 🤗👍🏾. It took some time but I’m very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service dept.

By amysmith1188 on 1/11/2019 at 8:18 PM.

Never a hassle! Service is completed when promised and car is washed! I love the service reminders! Ron is very thorough! Thanks for the loaner car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Audi two years experience.

By tjohns9733 on 1/11/2019 at 6:53 PM.

This is my second audi from Marietta first one a Q 7 now a A6 always great experience . the waiting area has every advailable items that one need Jayson was on top of everything Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Kim was awesome

By turo329 on 1/11/2019 at 4:26 PM.

I have only been going to Audi Marietta recently after purchasing a Q5 from them. David has been awesome. I had a couple things that needed to be taken care of and he did a great job of handling it quickly and effectively. I look forward to continuing to work with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a smooth experience!!

By JTRRODGERS on 1/11/2019 at 3:11 PM.

Ahamed, Maynard, David along with the entire service team make it so easy to schedule your appointment and get in and out quickly. Have done business with this dealership for almost 20 years and have never had a bad experience!! Totally the best "car folks" I have dealt with in my 60 years of owning a car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Scheduled maintenance

By RANDYDAVIS155 on 1/10/2019 at 5:59 PM.

As usual with this dealership, great customer service. High marks from this satisfied customer on all areas. Jayson was right on top of everything for my service needs. Unfortunately, I forget the name of the person who handled the loaner again for me, she also had a really great attitude and was very professional and efficient. Great job.

I would recommend this dealer.