Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Naples Audi - What a great experience!

By rvalera on 10/15/2018 at 4:56 PM.

We recently stoped by to test drive two different vehicles, as we were coming to the end of a lease term. Ali was our first and last impression and it made all of the difference as to why we decided to finalize a deal the same day. The facilities are welcoming, the ambiance is very relaxed and there was never a time where we felt pressure. Again, Ali took the time to allow us to test drive three different cars and helped us make our final decision an easy one indeed. The entire process, including the ease of the financing experience (and finance manager) was as we have never experienced. We highly recommend Naples Audi and their entire group of dedicated professionals, but we specially recommend Ali for his kindness, patience and incredible attention to detail. We are a customer for life! Thank you Ali!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Service and Professionalism!

By MattG on 10/9/2018 at 8:02 PM.

A top-notch experience with an elevated level of knowledge and professionalism. Jeff takes an immense amount of pride in his work and is a subject matter expert when it comes to his industry. The level of detail and the ability to effectively communicate that knowledge ensured that I got the perfect vehicle for my family. If you are considering purchasing a vehicle, call Jeff Sawick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

5TH Q7

By taco on 10/1/2018 at 3:36 PM.

We entered the dealership knowing pretty well what we wanted. Were greeted promptly and courteously by Colin. We had already viewed their inventory on line so within 10 minutes we headed to their remote inventory and looked at the color we thought we wanted - it had everything but the towing package. In 10 minutes back at the dealership Colin had located a possible choice at a dealer I Orlando. We left the dealership with a starting price. We researched the deal a little more, checked out another Audi dealer in the area, and decided we wanted to do business with Colin. A few e mails and we agreed on a deal and 2 days later we took delivery. Very professional, low pressure approach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Professional Experience !

By Fred77 on 9/26/2018 at 1:08 PM.

Starting from the introduction to Ali (Audi Brand Specialist) my experience was 100% professional. I have purchased over 50 cars for my wife and I in my life time. This was the most professional "car buying" ever. Ali was able to answer all of our questions and requirements to our satisfaction. In addition all other Team members of Audi Naples (that we dealt during this transaction) were also very efficient and professional Thank you Cy and Joan Hall

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not an Audi, it’s a Benz thanks to Luis!

By Corinne350! on 9/15/2018 at 1:59 AM.

I purchased a really cool pre-owned E350 4-magic MB Wagon from Luis. He was very professional and as an experienced expert in the luxury niche car industry he knew, and could speak to all the features and benefits of a Benz-even though he works at Audi. Luis was never pushy, followed up when he said he would, and lastly, is helping me ship the car out of the country. Luis is a respectful salesman who does his job really well. Thanks for making this a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A truly great group of people

By Scarab on 9/14/2018 at 8:56 PM.

I just released a new car with Audi not only because of the value of the product but because I really like the people working there. Luis, my salesman has been very helpful well before this recent transaction. He knows my likes and physical limitations that are the basis of my vehicle decision. Joey, my service person always goes above and beyond. The manager is friendly and we often talk just when I drop by. The finance manager is informative and easy to deal with. They have provided service on my car at my home and are willing to make available the technology expert as many times as it takes to understand all of the new technology on the car. In addition it is close to my home and loaners are always available when I need them. Hard to beat this group of people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

First Visit

By jjohn65293 on 9/11/2018 at 3:16 PM.

I bought my certified pre owned 2017 Q7 in Ft Myers, had some issues programming the remote to the car. I called Audi Corporate and they assured me it can be resolved. Called FT Myers for the 6th time and the basically told me Audi was lying and some newer models can't be programmed. Called Audi Naples to see what they would advise, talked to Corbin Kidd. What a professional, he walked me through the process and it works perfectly. Great road car!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent Experience. A Very Professional Dealership.

By walshmcw on 9/6/2018 at 8:19 PM. Helped by Vincent Gucci.

Ali is an excellent, personable, and knowledgeable sales person. Every employee who helped us was caring and happy to assist. It took us several months to make a decision and at no time we feel pressured! Thank you for making the car buying task an enjoyable event! We will definitely tell our friends and family!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By Sherry on 9/5/2018 at 6:20 PM. Helped by Chuck Collett.

Walked into Audi of Naples with trepidation for I had never owned or driven an Audi but that was immediately alleviated after just one test drive! Was greeted by Ali who proceeded to walk us thru the Audi A7 3.0T. I was thoroughly impressed with everything about the car. I had already test driven the Range Rover and the Infinity. Hands down, the Audi was a much comfortable ride beating out its competitors. Thank you Mike and Ali from Audi of Naples! And especially, Chuck who spent two hours explaining and demonstrating everything I could possibly imagine about my A7!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Recent Purchase on 9/4/2018 at 6:16 PM.

We recently purchased an A3 from Audi Naples and had the privilege of working with Ali Taqi. The dealership is immaculate and Ali was extremely knowledgeable and a true professional. While not necessary, he took the time to reach out to us after our purchase, on a few occasions, to make sure all is well. We had an excellent experience and look forward to once again work with Ali Taqi at Audi Naples

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of THE perfect new vehicle from Ali at Audi Naples!

By Over the Moon - new car purchase on 9/3/2018 at 4:44 PM.

Having just arrived in the Naples area and still in the research phase of our car purchase experience we dropped into Audi to see what was on offer and have a look to identify the right vehicle for us. We arrived from London England so we were use to European luxury cars and service that match... we were not disappointed. Ali introduced himself to us when we entered, he certainly wasn't pushy at all but was more about understanding what we thought we needed, giving plenty of time to consider options and think of questions. He listened and no question was off limits he bounced out good ideas to find what we needed and earned our trust in his experience. We did not intend to buy a vehicle at that stage but we ended up with the perfect one for us! This would not have been possible if Ali hadn't taken the time to get to know us and his product knowledge so great. We would absolutely recommend Audi (and Ali) as a place to do business, I am a sceptical individual but Ali and Audi Naples have won my trust! We have absolutely no regrets about getting the vehicle and now we know where we are going to get our next one from!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience, Audi Naples is the best!

By Happy Customer on 8/17/2018 at 9:15 PM.

Luis Alvarez did a great job and Brian is a pro as well. My certified pre-owned A8 is beautiful and the experience was fantastic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My second new Audi Q5 from this dealership

By audi on 8/13/2018 at 5:58 PM.

My experience with Ali and this dealership were excellent. Their sales and service people are very attentive and their post sales experience continues to be accommodating. I recommend them highly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great easy experience at Audi Naples

By JoAnn on 8/11/2018 at 9:13 PM.

Just purchased a certified pre-owned A6 and Luis Alvarez, along with Ali and Colin, did a great job pairing the right car to me and making sure everything went smoothly. Corbin and Chuck were excellent at educating me and making sure I understood the exceptional features. Keith was easy to work with in getting add-ons that I felt would be beneficial. They are a great team and I would recommend them to anyone. The A6 is a fantastic car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic buying experience!!

By Q3 on 8/11/2018 at 12:17 AM.

This is a very attentive dealership with knowledgeable sales people and fantastic customer service. No high pressure sales. On top of that, they were priced well below any other dealership in the entire state of Florida!! One of the huge buying perks is that they pick your vehicle up for all scheduled maintenance and offer free tire rotation, every 5000 miles. Would absolutely buy from again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience as Always

By NaplesBWM on 8/10/2018 at 1:11 PM.

This is my third time leasing a vehicle from Audi Naples and they were more impressive each time. Ali was great as a the Brand Specialist and Brian goes out of his way to make sure you have a great experience. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By Hunter on 8/4/2018 at 8:26 PM.

From start to finish we were very pleased with all that Luis did for us to truly make our experience great! Luis went above and beyond to make sure we got exactly what we wanted in our Audi!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most Amazing Experience

By Amconroy on 8/4/2018 at 7:00 PM.

Ali was instrumental in helping me get into the car of my dreams with ease. This deal wouldn’t have been possible without him. He is extremely friendly and willing to listen to what the customer wants. Not pushy at all, extremely knowledgeable and I’m so thankful for his help.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Audi R8 purchase.

By Audir8rws on 7/28/2018 at 12:03 AM.

Recently bought an r8 from Naples. A great stress free environment, everyone is friendly and courteous. This is a huge difference from the other looks cal dealers.Would definitely buy another vehicle from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

thoroughly enjoyable

By Truane118 on 7/27/2018 at 3:34 PM. Helped by Ted in finance.

Sales reps Ali & Colin were terrific. was looking to purchase a 2018 Q7 to replace 2017 Q7 which we had shipped to our home up north. was greeted by Ali in showroom and within 10 minutes were st the remote Audi lot. we looked at available vehicles and chose one in 5 minutes (having been fully familiar with the 2017). Came back the following day to finalize transaction and dealt with Colin since Ali was off that day. Paper work was effortless and quick. Dealt also with Chuck, the technologist, who was friendly and knowledgeable. Ted in finance was efficient and funny. thoroughly enjoyable experience.

I would recommend this dealer.