Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By rickh on 9/15/2019 at 8:16 PM.

This dealership always provides phenomenal customer service & takes great care of my vehicles !! Evan & Dimitra really are the best! They always greet me by my first name and go above and beyond to make sure my Audi is well cared for and that I know how the service is going. Strongly recommend this dealership to everyone and will be coming back for all my service needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Audi A4

By Torie on 9/15/2019 at 4:49 PM.

First time buying my dream car! Spence explained everything there is to know about the car. I would definitely recommend for future car purchases. He still owes me a bottle of wine!! (Insider).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Audi A6

By Rob on 9/9/2019 at 10:24 PM.

I hadn’t had a car since March 2018 and was finally ready to get a new car. I looked at many different models and types of vehicles. I thought wanted the Q7 but once came to the dealership, Tom Schweiss showed me the A6 and I fell in love. Mr Tom Schweiss stayed late to show me the Q7 and A6 and helped me understand all the paperwork and option. Thank you again Mr Tom

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great new car experience

By gnat6325 on 9/5/2019 at 4:59 PM.

Atanos and Val worked with me over several weeks, accommodating my information requests promptly. When it came time to possibly make a decision, they provided different options and scenarios and answered all my questions and skepticism. I would definitely return there and recommend this location and Atanos and Val to others!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jake565 on 9/3/2019 at 8:38 PM.

Bought a used Q7. Spencer was awesome with helping us choose the right vehicle! The whole staff was about to jump in and make us feel right with the decision!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Naya on 9/3/2019 at 6:08 PM.

The dealership was very kind, and very helpful. The most helpful person was Spencer. He is a wonderful person, helped me understand all gadgets that the car came with. He helped me stay in my budget range. And worked around my schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By Celia on 8/30/2019 at 3:30 PM.

We returned to Audi Silver Spring as we've had a great experience with the purchase of our previous Audi. This time around we decided to order our new car and the whole process was flawless. It was evident from the start that Alex was very knowledgeable about the specs of the car and understood exactly what we were looking for. We were very pleasantly surprised when he called us to let us know the car had arrived ahead of schedule. Alex has been a great sales advisor.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, enjoyable, customer service on point

By Moflava on 8/30/2019 at 9:01 PM. Helped by Bruno soares and Ricardo lopez and Ricardo soares.

This dealership is the best. Always have good customer service! Dimitra and Evan are the best! They both always make sure to take good care of me and my vehicle. And go out of their way and at times even beyond. Recommend this dealership to anyone. Will be coming back in the near future for my service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By JulianR on 8/30/2019 at 3:23 PM.

Great people. Always willing to help. Always willing to explain and answer questions. Never felt taken advantage of. Have bought/leased 3 cars from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By butler2622 on 8/29/2019 at 3:21 PM.

my experience with Spence was very positive. He was friendly and knowledgeable and very response to any requests I put forward. Would definitely recommend him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing, from the buying process to service needs.

By Sean on 8/28/2019 at 2:04 PM.

Simply put, Audi silver spring is amazing. Sales team is top notch, and the service team is top notch as well. Dimitra and Evan has always taken care of me and treated me as family, not as a customer. I’ve never had an issue with the service team in all my years of Audi ownership, and multiple Audis. As long as Dimitra and Evan is working at Audi Silver Spring I will keep buying Audi’s.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy!

By patasm01 on 8/27/2019 at 4:59 PM.

I've been very satisfied with my Q7 and would return to Audi Silver Spring. I appreciated Brian's help with my new car and thank him for all of his help. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By Dave & Claire on 8/26/2019 at 6:54 PM.

Audi Silver Spring is a class A dealership. Staff in Service, Sales, &!Finance were all genuinely friendly, helpful & highly professional. Wouldn’t think of going anywhere else in the future. Love our new car & enjoyed the entire buying process!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

awesome friendly staff

By yazzy55 on 8/26/2019 at 6:36 PM.

Everyone in the dealership was welcoming and helpful!! Working with Alex was awesome. He was never pushy when I first went in to browse. But took all the time I needed and answered all my questions. When I was ready to buy, he was very responsive and helpful in finding my the perfect match in a vehicle. I would highly recommend Alex to any of my friends or family!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!!!! A++

By adorablesfd on 8/23/2019 at 6:15 PM.

This dealership is 2.5 hours from my house. But there is no place I'd rather be. The staff is awesome. We work with Alex Max, he is awesome, even stayed late to teach us the features of our Q7. He even called the next day to ensure we got home safely. The managers were great as well. We got a great offer for our truck. We loved not having to go to the MVA. They took care of everything. If you are serious about buying a quality vehicle this is the place. I look forward to our next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very attentive and responsive

By thedcbarters on 8/20/2019 at 6:02 PM.

Alex went above and beyond to upgrade our lease from a 2017 to 2019 Q5. He was incredibly responsive to our questions and went above and beyond to make sure we were getting a good deal on the car we wanted. Serge asked the right questions to make sure we got the services we needed. Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience with Atanas Ivanov and Rob Hovey

By Rina on 8/17/2019 at 3:15 AM.

We had a great experience at Audi of Silver Spring. Both Atanas and Rob took care of my husband and I on our purchase of two cars. They were very courteous explained all of our options and we felt very comfortable in making our decisions. They both stayed after hours to help us complete our purchase and even got our cars detailed that night. We had an exceptional experience and would absolutely recommend them both! Thank you guys for the excellent service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Overall a pretty painless experience

By Ylee on 8/2/2019 at 12:29 PM.

I had already picked out the car I wanted. After sending my inquiry online, Alex Max scheduled an appointment and after shopping around a couple other dealerships we decided to go with Silver Spring. We spent some time negotiating the price but overall it was a solid experience. Alex Max was also pleasant to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By JBC1956 on 8/8/2019 at 11:00 PM.

Alex Max was great to deal with - knowledgeable, friendly and got right to the best price . The Q5 is an excellent vehicle. Thank you, Alex. Joe Chazen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great all around experience

By Ssweeney on 8/8/2019 at 7:26 PM.

We came to Audi Silver Spring after a disappointing experience at Audi Arlington. From the very start our sales rep, Spencer, was beyond helpful and found us a car at a price far below Arlington’s price. There was little back and forth; we were able to come to an agreement very quickly. The entire process was smooth and painless. I would highly recommend Spence and the team at Audi Silver Spring.

I would recommend this dealer.