Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Don’t buy from them

By Say no to Walser on 2/25/2019 at 10:47 PM.

Went there in september to buy a new Q5, found out they will not honor their advertised price for someone paying cash, price was 2k more. Called Audi in OKC and not only did they deal but I got one with every available option for 4K less than Audi of Wichita wanted for a lesser value car. Then to top it off tried to get first oil change done and was told since I didn’t buy the car from them I was not a preferred customer and would have to wait a couple of weeks for an appointment. Couldn’t recommend Walser for anything, definitely not sales if you’re a cash buyer and not service if you didn’t buy it from there!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By matt06906 on 12/28/2018 at 6:21 PM.

I was looking for a new suv found the Audi I wanted I called ahead and they had 3 lined up for me to look at no hasle what so ever. I had Adam and Bac working with me on my sale and everything went smooth. The staff is professional, very personable, courteous, and I would recommend everyone to go to this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Professional and Knowledgeable

By Proudmomof3 on 11/15/2018 at 9:37 PM.

I was not looking at an Audi at the time I went car shopping but I was sold on one after speaking with the salesman and test driving the car. I was very happy with the whole experience; Adam is very professional and answered all my questions without hesitation. He was very patient since it took me several months from the time I first stepped foot into the showroom to the time I signed the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

High end service

By baxdenali on 11/15/2018 at 8:27 PM.

Adam Faris and Bac Ta helped me during and after the sale. They were very professional and made sure my needs were met. Adam did a good job following up and I found the price of the car to be very competitive. I would recommend buying a car from Audi Wichita - they have a nice selection of beautiful cars & SUVs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very Positive Experience!

By Melissa on 11/14/2018 at 12:13 PM.

My car was totaled and I needed a car relatively quickly. Audi Wichita had 3 on the lot I was very interested in. Adam Faris was very helpful all through the process. He was very efficient, knowledgeable and and respectful of our time. I really appreciate the Walsar approach to selling a car as I have had very unpleasant experiences in this process at non Walsar dealerships! I look forward to driving my first Audi!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent car, great service!

By tom on 11/13/2018 at 2:08 PM.

I have always driven a Volvo and thought that Audi was too expensive. I was a pleasant surprise to find out that Audi was less expensive with more options. Adam Faris was very informative and helpful. Tom Wichita, KS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Audi Purchase

By savage on 11/13/2018 at 2:25 AM.

Adam Faris wss the next help answering my many questions and always responded in a timely manner! Audi Wichita was wonderful and I highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!

By Deb11 on 11/10/2018 at 5:48 AM.

I usually hate the whole car buying experience, but was pleasantly surprised how the Walser Audi dealership made it enjoyable. Adam was friendly and very knowledgeable. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience!

By TorySwartz on 10/8/2018 at 2:19 PM. Helped by Amy Ruschen.

Audi of Wichita was a completely stress free car buying experience! I would highly recommend buying there. Amy Ruschen was our Rep and she made life so easy when we bought our car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying

By Gerry on 9/26/2018 at 8:09 PM.

Adam went beyond my expectations finding the car we wanted at another dealership and having brought in for us. The financial process was efficient and smooth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Audi Q5 Purchase

By DaisyDLT on 9/24/2018 at 3:12 PM.

When car shopping, I decided to shop online to avoid pushy sales people but once I needed more information, I was referred to Adam online and he was very helpful and made himself available when I needed his help and answered all my emails and phone calls very quickly. I was also greeted by Bac at a later time. They were both extremely friendly and made car shopping enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Audi owners!

By Koehns on 9/12/2018 at 6:26 PM.

We are first time Audi owners and we LOVE our brand new Audi Q7! Adam was very helpful and we were very impressed with Adam's knowledge on Audi vehicles. Bac was great to work with as well. We thank you for making this experience great for us. Looking forward to stopping by for a visit to your beautiful show room and immunities while getting a car wash, maintenance, etc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Redonthebead47 on 9/7/2018 at 4:42 PM.

Adam made the process very easy, and explained our new car in great detail. Very happy experience!, and loving our new Audi! The Blackman’s

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Something new!

By Carey 54 on 9/6/2018 at 10:49 PM. Helped by Austin.

At first it seemed buying a car negotiation free would not work for me. As it turned out it actually worked well. Two reasons. Number one, the hassle free flipside of a set price. Number two, Adam Faris. His personality and professionalism convinced me to try something new. I actually bought my Audi on his personal cell phone at 10:30 on a Friday evening! Thanks also for sending your A-Team, Adam and Austin, to deliver my car. They both well represented Walser. I think they both deserve a raise! Overall it was a pleasant and easy buying experience. And I love my A4! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Service!

By Name on 8/10/2018 at 4:07 PM.

As my husband mentioned, we drove down to see a car from Kansas City. Adam Faris immediately greeted us both, and from then on took care of us the entire day. It was a great experience working with him, and Bac, who could not have been nicer! I would recommend this dealership to anyone. Their attention to detail and service is just amazing, plus I love their no hassle pricing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Brad K on 8/3/2018 at 2:22 PM.

I found a car online at this dealer. Called and talked to Bac on the phone and made arrangements to come to drive down to check it out. When my wife and I arrived at the dealer Adam Faris greeted us and showed us the car. We drove the car and checked it over and sat down and talked to Adam and ended up buying the car and driving it home last night. Bac and Adam were great to deal with. Both of these gentlemen are professional, courtesy and knowledgeable. This was the best car buying experience I've ever had and I can't say enough about how we were treated by Adam and Bac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ryan on 7/27/2018 at 3:19 AM.

I had a great experience purchasing a new car from Audi in Wichita. I dealt with Adam Faris and he was great - knowledgeable, pleasant, straightforward. My impression of the dealership is uniformly positive and I highly recommend them, and Adam, specifically, to anyone interested in an Audi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected car purchase.

By AHill94 on 7/25/2018 at 3:38 AM.

We had to purchase a new vehicle due to our main one breaking down beyond repair. We had been car shopping for a week and had no luck at any of the dealerships in Wichita. We found a 2009 Honda Pilot and we love it! Tommy originally showed it to me but I had to leave for an appointment but was eager to get back quickly. Once I finished with the appointment, I came back but Tommy was currently with another client so Adam helped me out from there. There is no other service out there as good as what these guys can provide. Every dealership needs to take lessons as to how Walser is ran. Low pressure, customer oriented, honest & fair on pricing and they make you feel like you have known them forever. I'm a retail store manager and these guys embody everything customer service should be. Next vehicle we buy will definitely be from either Adam or Tommy - They do an outstanding job!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience

By Robert on 7/24/2018 at 12:49 AM.

I came in on 7/21 having viewed a car online that drew my interest. I called and scheduled an appointment with Lucas. When I arrive he was finalizing paperwork with another customer so Bac and I went on a test drive. During our drive I never felt rushed like I had to get back to the dealer. We. Drove local. And on the highway so I could get a good feel. Needless to say I bought the Q5. Several days later I have no “buyers remorse”.i felt the posted price was fair. This may have been my easiest car. Buying experience ever. I can’t forget to mention Hannah. She greeted me when I came in and she was outstanding through the entire process. She’s a huge asset to this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome car buying experience

By Jonwatts on 7/23/2018 at 10:57 PM.

Well I came in to the Audi dealer to look at a Honda Pilot and I met with Lucas and Bac and they helped me get into my 08 Honda Pilot I was very happy with the service and how professional everything went I felt like a person I would definitely recommend your dealership to anyone and I just want 2 thank you they went above and beyond any other dealership I've ever been to thanks again. Jon

I would recommend this dealer.