Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good exsperience

By Rd on 5/2/2017 at 10:00 PM.

Gary fenner our salesman very professional. I buy allot of vehicles of deferent brands. However if I buy a new Porsche I will only buy it from Gary. The guys the best there is. He really works extra hard ,and has a sincere caring character .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent experience

By Enthusiast on 7/16/2016 at 9:17 PM.

Garry Fenner greeted me for a professional afternoon with test driving two styles of the 911. His knowledge of the cars is impressive and thorough. Since I live in a neighboring state I chose a more local dealer to purchase, but will recommend the Wallingford dealership and Garry to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good experience

By Porche owner 1 on 4/12/2016 at 2:35 AM.

Great and simplified purchase experience. Garry Fenner was excellent. Good and timely follow up. No pressure sales and service with smile. Easy in and out with both purchase and final sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Purchasing Experience

By jag2016 on 3/29/2016 at 11:54 PM.

Hi There , My name is Leonardo Cruz and I just purchased a quality previously own vehicle here at Porche of Wallingford. The sales man that took great care of me was Garry Fenner , Let me tell you Garry was the primary reason why I took the drive from Atlanta Ga to Connecticut to make the purchase, Garry was very pleasant and family like when we spoke over the phone . He is a very honest and dependable guy and he went out of his way to call me even on his days off. I am very pleased and would recommend any of my friends and family to purchase a vehicle here at Porsche of Wallingford. Thank you guys for GREAT PURCHASING EXPERIENCE !!!!.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A great Sales experience

By RFHOWELL on 2/16/2016 at 7:24 PM.

I walked into Porsche of Wallingford and was greeted and told that a salesman would be with me shortly. I met a Mr. Craig Chase and told him about a vehicle I saw online. He showed me that vehicle and also showed me similar vehicles that I might be interested in. I took a lengthy test drive where he explained all the controls about the vehicle. I came back to the dealership where we negotiated a price for my purchase and trade-in. I told him that I was scheduled to be out of town for a week. He assured me that If I was interested in the vehicle he would hold it until my return. During my trip I called him and made a deposit on the vehicle over the phone. Upon my return Mr. Chase and Sales Manager Todd finalized the deal. It was one of the easiest vehicle purchases I have ever made. I found that Mr. Chase was very professional and doing business at the dealership was easy. Mr. Chase introduced me to everyone and told me if I had any to concerns that all I had to do is call him.Hats off to Porsche of Wallingford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Car girl on 2/14/2016 at 6:51 PM.

I shopped around for 9 months before deciding on a Macan S. Once I started working with Craig and the team at Porsche of Wallingford I knew I was going to be happy. After driving a BMW I was worried about changing brands and learning new technology. Craig made it easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Rtimcke on 2/12/2016 at 2:28 PM. Helped by Todd.

We recently bought a Saffire Blue Macan S and were extremely pleased with the whole process. From the very beginning it was a pleasurable time...fairness, business like, and friendly. All of this was accomplished due to great co-operation we received from Craig Chase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great experience before and after delivery

By GRay on 1/31/2016 at 9:33 PM.

This dealership, especially Garry Fenner, is worth going out of your way to buy from. Great service, before and after delivery. An early problem discovered on delivery was handled promptly and efficiently with no down time for me. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

rountine service

By allmorro on 1/31/2016 at 4:12 PM.

I have consistently been very pleased with service I have received from Wallingford Porsche Audi.There service personnel have been very responsive, knowledgeable, and helpful. TR has maintained my Turbo S Cayenne impeccably, and Mark has done a great job of filling Stacy's shoes. Very satisfied.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

I didn't see the hype

By SK_94 on 1/20/2016 at 11:55 PM. Helped by TR ??.

My First time here. I'm guessing because I don't own a Brand new 100K Porsche and b/c mine was an older model, I didn't get the same service as all the other people that wrote rave reviews and low and behold no loaners available. The service Tech left me his card - Some guy named TR but never had the decency to speak to me about my car, what's going on with it, etc.-something I hoped for especially since it was my first time there and I dropped over a couple grand. Didn't reset the tire pressure like it indicated on the invoice, left an oil smudge on passenger door and just overall poor performance. Don't really know if the things I can't see but where charged for were even done. The guy I dealt with was short and flustered easy and I felt rushed and had questions that they didn't seem to want to answer and hurried to attend to other people there that were supposedly more important. Typical of customer service in today's world, but thought it would be different here since it's a Porsche and not an 82 Toyota Corolla. They also said car was washed and vacuumed but it was dirty when I picked it up. Clearly not cleaned. Paid too much money for the service I never got and will not return. Total mistake. Found an independent place closer that has much better customer service, does the little things like correct tire pressure and avoid dirtying your car and takes their time explaining what they did.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first service experience at this dealership.

By charlie on 1/14/2016 at 2:59 PM.

My 2013 Boxster S was in for it's 3rd annual service and unfortunately they discovered a problem with the coolant tank cap which necessitated a replacement part being ordered for overnight delivery. I was supplied with a loaner vehicle and the next day my Boxster S was returned to my home in Old Lyme. Incidentally my car was returned in absolutely sparkling condition!. All very professionally done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TR is truly an asset to Porsche of Wallingford

By Macan9271 on 12/23/2015 at 1:10 PM.

TR recently serviced my vehicle for a scheduled maintenance. When I had questions, he took the time to go through everything with me. I was truly impressed with his expertise and knowledge of Porsche vehicles. Having a service provider such as TR makes you feel comfortable that your prized possession is in very good and capable hands when it is being serviced. I would definitely recommend TR to anyone who is lucky enough to get him as your mechanic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

customer service

By tracktricolore on 12/19/2015 at 2:05 PM.

Honestly I was sad to see Stacey leave as our service contact person for Porsche Wallingford. Mark Borse has however more than stepped up and has added a professional and calm demeanor to a very hectic and I'm sure stressful position at times. Mark recently assisted me in managing all aspects of recent parking lot incident with my Boxster. Mark made the process merely an inconvenience. Glad I switched to Porsche of Wallingford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and thorough

By hollywbek on 11/27/2015 at 8:15 PM.

We have had our Macan since September of 2014 so it has been serviced twice. Mark Borse has always had a loaner car ready for me and knows that I am coming in at a certain time. He comes out to greet me. We also had an unscheduled maintenance: We flattened a tire and scrapped a rim. The car was towed to Wallingford Porsche on a Sunday and they were working on it Monday..also painted the rim. We appreciate their attention to detail and will continue to use them. Craig Chase was our original sales person and he has a great knowledge of what he sells and is also fun to just have a conversation with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Real Gem!

By Chessie1 on 11/23/2015 at 5:42 PM.

Garry Fenner knows his cars inside and out. I am a very picky buyer and he saved me tons of time and helped me make the best choice. I selected a Porsche Cayenne turbo. It is the best driving car I have ever owned. Garry is very patient and I will work with him in the future. Porsche is the way to go. Smooth, fast, holds the road, a real gem. Just like Garry....thanks Porsche of Wallingford and in particular Garry Fenner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By Mamarant on 11/20/2015 at 8:04 PM.

Excellent customer service, product availability, and pricing. I always felt comfortable dealing with this team and would recommend them over other dealers. I think it's a big plus to have the Audience dealership co-located.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Porsche/Audi of Wallingford

By Lime Rock Fan on 11/20/2015 at 2:57 PM.

I have purchased both of my cars here an Audi A6 & a Boxster. The experience was very enjoyable & they were very informative with no pressure. They are professional, caring & have a working knowledge on all aspects of what is best for my cars & me. All of the people I have worked with are friendly, prompt & they explain what needs to be done for the proper care & to keep the cars maintained 100%. They never try to over sell something & having been in sales for over 45 years I can spot an over sell in a heart beat. Another aspect is that they follow up with me to be sure all is A OK no matter what service was performed & they are always on time with the work. Having a loaner is very important to me. Thanks to all at Porsche/Audi of Wallingford especially Garry Mark & Steve.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

get your Porsche from Gary Fenner!

By annthom on 11/19/2015 at 3:45 AM.

My husband and I recently leased a Porsche Macan. Gary Fenner was really helpful, available, efficient and fast during test drive and subsequent deal. I recommend!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

very good

By perryhack on 11/18/2015 at 7:50 PM.

Car was scheduled for service, loaner car was there when i dropped off vehicle, service personnel went over service for car and estimate, left car. car was ready when promised. picked up car, dropped of loaner.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience

By Don1234 on 11/13/2015 at 10:57 PM.

Careful evaluation, thorough explanations. Work carried out efficiently. Dealership is new and facilities well maintained. Comfortable waiting area for service. They treat you as well for service as when you are making a purchase.

I would recommend this dealer.