Dealer Reviews

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Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Luke is a great laid back salesman who treates everyone righ

By Dodgerram17 on 2/25/2017 at 3:10 PM. Helped by Luke Munsel.

This is the second vehicle we have bought at Auffenberg. The salesman, Luke Munsel is a great person and I wouldn't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated like family

By AJ on 1/21/2017 at 11:45 PM. Helped by Luke Munsell.

Luke did a wonderful job of taking care of us during the process of trading our car & purchasing a newer car. The whole staff was friendly & attentive. Would highly recommend them for anyone's car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely satisfied!

By Hixson on 1/1/2017 at 1:02 AM. Helped by Luke Munsell and Chris Gaugh.

I drove over 2 hrs away to get exactly what I wanted at a way better price than I was finding back home in St Louis, MO. When I came across this gem of a dealership I had my doubts but thought it was worth a shot and it was well worth every mile! Everyone was friendly and laid back, Luke was just the icing on the cake! I will definitely be recommending them to friends and family and will return without hesitation for my next vehicle purchase! Thanks again! 😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledgeable and to the point

By Goat buyer on 8/9/2016 at 12:15 PM. Helped by Luke Munsell.

I recommend Auffenberg Dodge because of Luke Munsell was very helpful and polite. The whole team was very helpful and greeting. There was no run around it was to the point and I like that. Overall very pleased with team at Auffenberg Dodge in Herein.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Aworley on 7/26/2016 at 3:45 PM. Helped by Luke Munsell.

This car buying experience was by far the smoothest, easiest, I have ever had! I told Luke what I wanted and what my budget was. He found it and I walked out with exactly what I wanted, no hassle, no pressure

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless!

By gilp on 6/14/2016 at 12:14 PM. Helped by Luke Munsell.

I showed up at the dealership very early in the morning luke just got to work he greeted me with a smile and a good morning. Since i am not a morning person i appreciated he early morning attitude. The whole process was painless and moved very fast, which was good cause i was ready to get the top of my new jeep. Everyone we encountered at the dealership was nice, talkative, and accommodating. I would definitely shop here again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best deal around!!

By Saravitale35 on 6/10/2016 at 12:56 PM. Helped by Chris.

I went to Auffenburg determined to find a car to fit my needs and Luke Munsell was patient and helped me out so much! And I got such a great deal on my 2013 Dodge Charger!! Defenitly recommend the dealership and Luke!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The whole team was very friendly!

By Christina Elder on 6/7/2016 at 9:46 PM. Helped by Luke.

Everyone was very friendly and our salesman Luke was great, he worked really hard to get me what I wanted and I'm very satisfied with my purchase and recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer experience in Herrin!

By Happy in Herrin on 6/1/2016 at 11:41 PM. Helped by Luke Munsell.

We were searching for a vehicle to fit our son and soon to be born twin boys. My wife and I had went to several dealerships looking for something to fit everyone. Our last stop was Auffenberg in Herrin with Luke Munsell. We tried out one new and two used minivans that would work for us. Luke helped us through the whole process without pressuring us. It was a great experience! Additionally, going forward Luke has been a great asset to getting things done. Next time we need a vehicle this will be our first stop.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just a few words

By Abaker89 on 4/24/2016 at 2:47 PM. Helped by Luke.

Such a great and obese place to buy a new or used car would highly recommend anyone wanting to buy a car go there and buy one

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Luke Was The Best!

By Sam Ketteman on 4/19/2016 at 5:32 PM. Helped by Luke Munsell, Brad.

I went looking for an SUV or truck, and had very specific requirements. Over the course of a month, Luke Munsell took the time to search for what I wanted. Once I found the truck of my dreams, he worked his magic to get me the price and payment I wanted. I would recommend him to everyone! The salesmen were amazing and even after I bought my truck, they still took care of my concerns and requests! Their customer service doesn't stop when you walk out of the dealership. Thank you, Luke! When I look for my next vehicle, I will deal with Luke, without question!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By EmaleeWatkins on 4/15/2016 at 12:01 AM. Helped by Luke Munsell, Greg Drew.

Greg and Luke were amazing at getting me into a car! Best costumer service I've ever dealt with. I will be back to buy again!

I would recommend this dealer.